---
description: Ontdek de plus- en minpunten van SurveyMonkey en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's.
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title: SurveyMonkey - Bekijk prijzen, reviews en scores - Capterra Nederland 2026
---

Breadcrumb: [Startpagina](/) > [AI-marketing tools](/directory/34136/ai-marketing-tools/software) > [SurveyMonkey](/software/32728/surveymonkey)

# SurveyMonkey

Canonical: https://www.capterra.nl/software/32728/surveymonkey

Pagina: 1 / 420\
Volgende: [Volgende pagina](https://www.capterra.nl/software/32728/surveymonkey?page=2)

> Een toonaangevend enquêteplatform.
> 
> Oordeel: score van **4.6/5** door 10475 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Overzicht

### Wie gebruikt SurveyMonkey?

Professionals in CX-, HR-, marketing-, IT- en groei of iedereen die wil weten wat hun klanten, werknemers of prospects willen, nodig hebben en verwachten.

## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.6/5** | 10475 Reviews |
| Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.3/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews |
| Functies | 4.5/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Momentive
- **Locatie**: San Mateo, VS
- **Opgericht**: 2009

## Commerciële context

- **Beginprijs**: US$ 30,00
- **Prijsmodel**:  (Gratis versie beschikbaar)
- **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Chinees, Deens, Duits, Engels, Fins, Frans, Italiaans, Japans, Koreaans, Nederlands, Noors, Portugees, Portugees, Russisch, Spaans, Turks, Zweeds
- **Beschikbare landen**: Australië, Brazilië, Canada, China, Denemarken, Duitsland, Finland, Frankrijk, Hongkong SAR van China, Ierland, India, Italië, Japan, Nederland, Nieuw-Zeeland, Noorwegen, Portugal, Rusland, Spanje, Turkije en 4 meer

## Functies

- Aanpasbare branding
- Aanpasbare sjablonen
- Aanpasbare vragen
- Activiteitendashboard
- Beheer van enquêtes/peilingen
- Beheer van klantervaringen
- Beheer van negatieve feedback
- Benchmarking
- CES-enquêtestructuur
- CSAT-enquêtestructuur
- Communicatie via meerdere kanalen
- Dashboard
- Distributie via meerdere kanalen
- Doorlopende feedback
- E-mailbeheer
- E-mailmarketing
- Engagement tracking
- Enquêtes en feedback
- Enquêtes opstellen
- Erkenning van medewerkers
- Feedbackbeheer
- Formulierbeheer
- Formulieren maken en ontwerpen
- Gegevensverzameling via meerdere kanalen
- Gegevensvisualisatie
- Klantensegmenten
- Live Results Sharing
- Logica voor overslaan
- Marketing Management
- NPS-enquêtestructuur
- Online enquêtes
- Peer-to-peer erkenning
- Pulse surveys
- Rapportage en analyse
- Rapportage en statistieken
- Segmentering
- Sentimentanalyse
- Sjabloonbeheer
- Slepen en neerzetten
- Sms-berichten
- Tekstanalyse
- Third-Party Integrations
- Toezicht houden op klachten
- Trendanalyse
- Typen meerkeuzevragen
- Visuele analyse
- Voorwaardelijke logica
- Vraagstructuren
- Vragenbibliotheek
- Workflow Automation

... en 10 meer functies

## Integraties (102 in totaal)

- ActiveCampaign
- Administrate Training Management
- Airbyte
- Airtable
- Apptio Platform
- Appy Pie
- Arlo Training Management Software
- BHN Rewards
- BigID.me
- Birdeye
- Chattermill
- Claris Connect
- ClicData
- Conduitly
- Constant Contact

... en 87 meer integraties

## Ondersteuningsopties

- E-mail/helpdesk
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [AI-marketing tools](https://www.capterra.nl/directory/34136/ai-marketing-tools/software)

## Gerelateerde categorieën

- [AI-marketing tools](https://www.capterra.nl/directory/34136/ai-marketing-tools/software)
- [Marktonderzoek software](https://www.capterra.nl/directory/10041/market-research/software)
- [Formulierautomatisering](https://www.capterra.nl/directory/10023/forms-automation/software)
- [Formulier software](https://www.capterra.nl/directory/33235/form-builder/software)
- [Poll tools](https://www.capterra.nl/directory/31220/polling/software)

## Alternatieven

1. [Typeform](https://www.capterra.nl/software/137289/typeform) — 4.7/5 (971 reviews)
2. [UmfrageOnline](https://www.capterra.nl/software/201674/enquetes-maken) — 4.6/5 (1730 reviews)
3. [Google Forms](https://www.capterra.nl/software/176571/google-forms) — 4.7/5 (11479 reviews)
4. [Jotform](https://www.capterra.nl/software/158456/jotform-4-0) — 4.7/5 (2904 reviews)
5. [Survicate](https://www.capterra.nl/software/132914/survicate) — 4.6/5 (99 reviews)

## Reviews

### "Fast way to setup surveys for free" — 5.0/5

> **Babatunde** | *24 april 2025* | Marketing en reclame | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: I used SurveyMonkey for my marketing research and the platform was userfriendly, i could get insights and charts in different formats.
> 
> **Minpunten**: The problem with free version is the ads, this is very distracting for those trying to get to the end of the survey. I suggest moving all ads to survey completion page.
> 
> I enjoyed using SurveyMonkey for getting customer insights and distributing the form across the internet. As a user, Navigating SurveyMonkey questions was fairly quick and easy

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### "Fit-for-purpose, simple surveying tool" — 5.0/5

> **Amanda** | *2 maart 2026* | Olie en energie | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: Easy to use and simple interface for both creating and answering surveys. Easy to share results with the appropriate audience.
> 
> **Minpunten**: Does not help with coming up with questions, suggesting multiple choice answers, or identifying potential bias in questions.

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### "A great product for surveys." — 5.0/5

> **Yasmine** | *1 juli 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: SurveyMonkey does well in survey and forms building. It allows us to customize and schedule our surveys according to our preferences and choices. The product also ensures privacy and compliance. Use of the product has promoted team and employees engagement in our organisation. This has speeded up decisions making.
> 
> **Minpunten**: This is our 6th year since introduction of the product in our organisation and so far so good. SurveyMonkey has worked for us. Its customer support services providers are very responsive.
> 
> The product has increased employee and customer feedback and made easy for us to conduct both internal and external polls. It has pre made and customizable templates which streamlines surveys.

-----

### "Survey Monkey - Quick and Easy" — 3.0/5

> **Natalie** | *6 maart 2026* | Schoolleiding | Aanbevelingsscore: 5.0/10
> 
> **Pluspunten**: I am able to easily poll students about a variety of questions.  It's quick, and very easy to use to gather information at school.
> 
> **Minpunten**: The number of questions I can use with the free programming are limited.  Also, the number of students that can respond is capped as well.
> 
> It's easy to use and serves its purpose.  For longer, or more in depth surveys where I need lots of responses, I usually use google forms.

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### "Very Customizable Surveys" — 4.0/5

> **Geverifieerde reviewer** | *12 april 2026* | Outsourcing/Offshoring | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: I love the fact that surveys can be super-customized with Survey Monkey. It's got a nice, clean design. This is super useful for applications and other HR-related activities.
> 
> **Minpunten**: The pricing takes a bit of a jump from $39/month to $99/month and it can be a bit heavy when you opt to pay for the service annually.
> 
> Very easy to use and  easy to customize as well. We cannot wait to try the new AI-integrated dashboard\!

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Volgende: [Volgende pagina](https://www.capterra.nl/software/32728/surveymonkey?page=2)

## Links

- [Bekijk op Capterra](https://www.capterra.nl/software/32728/surveymonkey)

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