---
description: Ontdek de plus- en minpunten van SurveyMonkey en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's.
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title: SurveyMonkey - Bekijk prijzen, reviews en scores - Capterra Nederland 2026
---

Breadcrumb: [Startpagina](/) > [AI-marketing tools](/directory/34136/ai-marketing-tools/software) > [SurveyMonkey](/software/32728/surveymonkey)

# SurveyMonkey

Canonical: https://www.capterra.nl/software/32728/surveymonkey

Pagina: 1 / 419\
Volgende: [Volgende pagina](https://www.capterra.nl/software/32728/surveymonkey?page=2)

> Een toonaangevend enquêteplatform.
> 
> Oordeel: score van **4.6/5** door 10455 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Overzicht

### Wie gebruikt SurveyMonkey?

Professionals in CX-, HR-, marketing-, IT- en groei of iedereen die wil weten wat hun klanten, werknemers of prospects willen, nodig hebben en verwachten.

## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.6/5** | 10455 Reviews |
| Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.3/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews |
| Functies | 4.5/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Momentive
- **Locatie**: San Mateo, VS
- **Opgericht**: 2009

## Commerciële context

- **Beginprijs**: US$ 30,00
- **Prijsmodel**:  (Gratis versie beschikbaar)
- **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Chinees, Deens, Duits, Engels, Fins, Frans, Italiaans, Japans, Koreaans, Nederlands, Noors, Portugees, Portugees, Russisch, Spaans, Turks, Zweeds
- **Beschikbare landen**: Australië, Brazilië, Canada, China, Denemarken, Duitsland, Finland, Frankrijk, Hongkong SAR van China, Ierland, India, Italië, Japan, Nederland, Nieuw-Zeeland, Noorwegen, Portugal, Rusland, Spanje, Turkije en 4 meer

## Functies

- Aanpasbare branding
- Aanpasbare sjablonen
- Aanpasbare vragen
- Activiteitendashboard
- Beheer van enquêtes/peilingen
- Beheer van klantervaringen
- Beheer van negatieve feedback
- Benchmarking
- CES-enquêtestructuur
- CSAT-enquêtestructuur
- Communicatie via meerdere kanalen
- Dashboard
- Distributie via meerdere kanalen
- Doorlopende feedback
- E-mailbeheer
- E-mailmarketing
- Engagement tracking
- Enquêtes en feedback
- Enquêtes opstellen
- Erkenning van medewerkers
- Feedbackbeheer
- Formulierbeheer
- Formulieren maken en ontwerpen
- Gegevensverzameling via meerdere kanalen
- Gegevensvisualisatie
- Live Results Sharing
- Logica voor overslaan
- Marketing Management
- NPS-enquêtestructuur
- Offline antwoorden verzamelen
- Online enquêtes
- Peer-to-peer erkenning
- Personalisatie
- Proces- en workflowautomatisering
- Pulse surveys
- Rapportage en analyse
- Rapportage en statistieken
- Sentimentanalyse
- Sjabloonbeheer
- Slepen en neerzetten
- Sms-berichten
- Tekstanalyse
- Third-Party Integrations
- Toezicht houden op klachten
- Trendanalyse
- Typen meerkeuzevragen
- Visuele analyse
- Voorwaardelijke logica
- Vraagstructuren
- Vragenbibliotheek

... en 10 meer functies

## Integraties (102 in totaal)

- ActiveCampaign
- Administrate Training Management
- Airbyte
- Airtable
- Apptio Platform
- Appy Pie
- Arlo Training Management Software
- BHN Rewards
- BigID.me
- Birdeye
- Chattermill
- Claris Connect
- ClicData
- Conduitly
- Constant Contact

... en 87 meer integraties

## Ondersteuningsopties

- E-mail/helpdesk
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [AI-marketing tools](https://www.capterra.nl/directory/34136/ai-marketing-tools/software)

## Gerelateerde categorieën

- [AI-marketing tools](https://www.capterra.nl/directory/34136/ai-marketing-tools/software)
- [Marktonderzoek software](https://www.capterra.nl/directory/10041/market-research/software)
- [Formulierautomatisering](https://www.capterra.nl/directory/10023/forms-automation/software)
- [Formulier software](https://www.capterra.nl/directory/33235/form-builder/software)
- [Poll tools](https://www.capterra.nl/directory/31220/polling/software)

## Alternatieven

1. [Typeform](https://www.capterra.nl/software/137289/typeform) — 4.7/5 (964 reviews)
2. [Survicate](https://www.capterra.nl/software/132914/survicate) — 4.6/5 (99 reviews)
3. [SurveyLegend](https://www.capterra.nl/software/156752/surveylegend) — 4.6/5 (964 reviews)
4. [UmfrageOnline](https://www.capterra.nl/software/201674/enquetes-maken) — 4.6/5 (1627 reviews)
5. [Google Forms](https://www.capterra.nl/software/176571/google-forms) — 4.7/5 (11432 reviews)

## Reviews

### "Fast way to setup surveys for free" — 5.0/5

> **Babatunde** | *24 april 2025* | Marketing en reclame | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: I used SurveyMonkey for my marketing research and the platform was userfriendly, i could get insights and charts in different formats.
> 
> **Minpunten**: The problem with free version is the ads, this is very distracting for those trying to get to the end of the survey. I suggest moving all ads to survey completion page.
> 
> I enjoyed using SurveyMonkey for getting customer insights and distributing the form across the internet. As a user, Navigating SurveyMonkey questions was fairly quick and easy

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### "Powerful & easy survey tool with Strong analytics features" — 5.0/5

> **Meshv** | *3 april 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: SurveyMonkey make it super easy to create surveys using its ready made templates and pre-built questions. The UI interface is so beginner friendly such as skip logic, multilingual surveys and real time analytics help collect better insights.
> 
> **Minpunten**: Only one thing I dislike is the free version has limitations on number of question and responses so need paid plan for that.
> 
> Overall, I am having great experience with SurveyMonkey. It is super reliable and easy to use platform for making surveys and collecting proper feedback from users and team member.

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### "Survey monkey review" — 5.0/5

> **Krystal** | *28 maart 2026* | Ziekenhuis- en gezondheidszorgbranche | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: I love survey monkey its ease of use to create my own surveys.Its a great value for my money and the survey design is easy to use an design.
> 
> **Minpunten**: Not one thing survey monkey i least like the team and employee engagement is great to work with.Review feedback is great when i visted the site
> 
> Customer support is great when asking them something about survey monkey.Survey monkey is just a great site to use when i want to create surveys

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### "Good Outreach Tool" — 3.0/5

> **Staci** | *30 juli 2025* | Internet | Aanbevelingsscore: 5.0/10
> 
> **Pluspunten**: The contact list is well-organized and easy to navigate. I appreciate the ability to send out multiple, customized emails. The surveys provided valuable data, which helped me achieve my project goals and digital marketing needs.
> 
> **Minpunten**: The biggest con is the overwhelming number of promotional emails received after registration, which came weekly and started feeling like spam.
> 
> While I liked the software, I found better options available. However, my overall experience was not unpleasant. There were some great features that helped with the overall success of my project.

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### "Fit-for-purpose, simple surveying tool" — 5.0/5

> **Amanda** | *2 maart 2026* | Olie en energie | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: Easy to use and simple interface for both creating and answering surveys. Easy to share results with the appropriate audience.
> 
> **Minpunten**: Does not help with coming up with questions, suggesting multiple choice answers, or identifying potential bias in questions.

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Pagina: 1 / 419\
Volgende: [Volgende pagina](https://www.capterra.nl/software/32728/surveymonkey?page=2)

## Links

- [Bekijk op Capterra](https://www.capterra.nl/software/32728/surveymonkey)

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