ECLIPSE

door MPN Software Systems

Wie gebruikt ECLIPSE?

Platform voor het beheer van praktijken waarmee medische instellingen operationele processen kunnen verbeteren met afsprakenplanning, e-mailherinneringen, facturering, elektronische indiening van claims en meer.

Wat is ECLIPSE?

Oplossing voor praktijkbeheer die medische instellingen helpt workflowprocessen te beheren met facturering, afspraakplanning en meer.

ECLIPSE - Details

MPN Software Systems

http://eclipsepracticemanagementsoftware.com/

Opgericht in 1985

ECLIPSE Software - 1
ECLIPSE Software - 2
ECLIPSE Software - 3
ECLIPSE Software - 1 - miniatuur
ECLIPSE Software - 2 - miniatuur
ECLIPSE Software - 3 - miniatuur

Vergelijk ECLIPSE met soortgelijke producten

Vanaf

N.v.t
N.v.t
US$ 39,00/maand
US$ 110,00/maand

Gratis versie

Gratis versie Nee
Gratis versie Nee
Gratis versie Ja
Gratis versie Nee

Gratis proef

Gratis proef Nee
Gratis proef Ja
Gratis proef Ja
Gratis proef Nee

ECLIPSE - implementatie en ondersteuning

Ondersteuning

  • Chatten

Implementatie

  • Cloud, SaaS, Web
  • Windows (desktop)
  • Windows (lokaal)
  • Linux (lokaal)

Training

  • Persoonlijk
  • Live online
  • Webinars
  • Documentatie

Functies van ECLIPSE

  • API
  • Aanpasbare formulieren
  • Aanpasbare rapporten
  • Aanpasbare sjablonen
  • Activiteiten volgen
  • Activiteitendashboard
  • Afsprakenbeheer
  • Behandelingsschema
  • Beheer van claims
  • Beoordelingsbeheer
  • Bevestigingen/herinneringen
  • Bibliotheek met oefenmateriaal
  • Compliancebeheer
  • Documentbeheer
  • Documenten opslaan
  • Documentsjablonen
  • Dossierbeheer
  • EMR/EHR
  • Elektronische betalingen
  • Evenementplanning
  • Factureren
  • Factuurbeheer
  • Geautomatiseerde planning
  • Gegevens importeren en exporteren
  • Grafieken maken
  • Herinneringen
  • Kalenderbeheer
  • Kalendersynchronisatie
  • Klantendatabase
  • Klantenportal
  • Multilocatie
  • Naleving van HIPAA-richtlijnen
  • Personeelsbeheer
  • Plannen
  • Portal voor patiënten
  • Praktijkbeheer
  • Rapportage en analyse
  • Rapportage en statistieken
  • Referenties bijhouden
  • Reserveringsbeheer
  • SOAP-notities
  • Sjabloonbeheer
  • Taakplanning
  • Verwerking van creditcards
  • Verzekeringenbeheer
  • Voor fysiotherapie
  • Voorraadbeheer
  • Voortgang bijhouden
  • Voortgangsopmerkingen
  • Workflowbeheer

Bekijk de volledige lijst van Fysiotherapie software

  • API
  • Aanpasbare formulieren
  • Aanpasbare rapporten
  • Aanpasbare sjablonen
  • Activiteiten volgen
  • Activiteitendashboard
  • Afspraakplanning
  • Afsprakenbeheer
  • Artsenbeheer
  • Beheer van claims
  • Beheer van patiëntdossiers
  • Documenten opslaan
  • Dossierbeheer
  • E-mailuitnodigingen en -herinneringen
  • Elektronische betalingen
  • Evenementplanning
  • Faciliteitsplanning
  • Factureren
  • Factuurbeheer
  • Faculteits- en personeelsbeheer
  • Geautomatiseerde planning
  • Gegevens importeren en exporteren
  • Grafieken maken
  • Herinneringen
  • Integraties van derden
  • Kalenderbeheer
  • Kalendersynchronisatie
  • Klantendatabase
  • Klantenportal
  • Live chatten
  • Mobiele toegang
  • Mobiele waarschuwingen
  • Multilocatie
  • Naleving van HIPAA-richtlijnen
  • No-show bijhouden
  • Personeelsbeheer
  • Plannen
  • Rapportage en statistieken
  • Realtime rapportage
  • SSL-beveiliging
  • Slepen en neerzetten
  • Sms-berichten
  • Taakplanning
  • Terugkerende afspraken
  • Toegangsopties/machtigingen
  • Verwerking van creditcards
  • Waarschuwingen/Meldingen
  • Wachtdiensten plannen
  • Workflowbeheer
  • Zelfserviceportal

Bekijk de volledige lijst van Medische planningssoftware

  • API
  • Aanpasbare formulieren
  • Aanpasbare rapporten
  • Activiteiten volgen
  • Activiteitendashboard
  • Afsprakenbeheer
  • Beddenbeheer
  • Beheer van claims
  • Beheer van patiëntenstroom
  • Bewaking
  • Communicatiebeheer
  • Contactendatabase
  • Documenten opslaan
  • Documentsjablonen
  • Dossierbeheer
  • Elektronische betalingen
  • Enquêtes en feedback
  • Factureren
  • Factuurbeheer
  • Geautomatiseerde planning
  • Grafieken maken
  • Herinneringen
  • Historische verslaglegging
  • Intake van patiënten
  • Integraties van derden
  • Kalenderbeheer
  • Klantendatabase
  • Klantenportal
  • Live chatten
  • Mobiele toegang
  • Mobiele waarschuwingen
  • Multilocatie
  • Naleving van HIPAA-richtlijnen
  • Ontslagbeheer
  • Patiëntbewaking
  • Patiëntlocatie bijhouden
  • Patiëntplanning
  • Plannen
  • Rapportage en statistieken
  • Realtime controle
  • Realtime meldingen
  • Realtime rapportage
  • Registratiebeheer
  • Reserveringsbeheer
  • Slepen en neerzetten
  • Sms-berichten
  • Taakplanning
  • Toelatingsbeheer
  • Waarschuwingen/Meldingen
  • Wachttijden bijhouden
  • Workflowbeheer
  • Zelfserviceportal

Bekijk de volledige lijst van Patiëntenadministratie software

  • API
  • Aanpasbare formulieren
  • Aanpasbare rapporten
  • Aanpasbare sjablonen
  • Activiteitendashboard
  • Afsprakenbeheer
  • Beheer van claims
  • Beheer van patiëntdossiers
  • Communicatiebeheer
  • Compliancebeheer
  • Documentbeheer
  • Documenten opslaan
  • Dossierbeheer
  • E-mailuitnodigingen en -herinneringen
  • EMR/EHR
  • Elektronische betalingen
  • Elektronische recepten
  • Factureren
  • Factuurbeheer
  • Formulierbeheer
  • Geautomatiseerde planning
  • Geschiktheidsverificatie voor verzekeringen
  • Grafieken maken
  • Herinneringen
  • Historische verslaglegging
  • Intake van patiënten
  • Integraties van derden
  • Kalenderbeheer
  • Klantendatabase
  • Klantenportal
  • Live chatten
  • Medische facturering
  • Multi-specialisten
  • Multilocatie
  • Naleving van HIPAA-richtlijnen
  • Patiëntbetrokkenheid
  • Patiëntplanning
  • Plannen
  • Planning voor artsen
  • Portal voor patiënten
  • Rapportage en analyse
  • Rapportage en statistieken
  • Registratiebeheer
  • Sjabloonbeheer
  • Taakbeheer
  • Taakplanning
  • Voorraadbeheer
  • Waarschuwingen/Meldingen
  • Workflowbeheer
  • Zelfserviceportal

Bekijk de volledige lijst van Praktijksoftware

  • API
  • Aanpasbare formulieren
  • Aanpasbare rapporten
  • Aanpasbare sjablonen
  • Activiteitendashboard
  • Afsprakenbeheer
  • Beheer van claims
  • Beheer van patiëntdossiers
  • Beoordelingsbeheer
  • Bevestigingen/herinneringen
  • Compliancebeheer
  • Documentbeheer
  • Documenten opslaan
  • Documentsjablonen
  • Dossierbeheer
  • E-mailbeheer
  • E-mailmarketing
  • Elektronische betalingen
  • Factureren
  • Facturering op terugkerende basis en op abonnementbasis
  • Factuurbeheer
  • Formulierbeheer
  • Geautomatiseerde planning
  • Grafieken maken
  • Herinneringen
  • Kalenderbeheer
  • Kalendersynchronisatie
  • Klantenbeheer
  • Klantendatabase
  • Klantenportal
  • Multilocatie
  • Naleving gezondheidszorg
  • Naleving van HIPAA-richtlijnen
  • Op rollen gebaseerde toestemmingen
  • Patiëntenbeheer
  • Personeelsbeheer
  • Plannen
  • Rapportage en statistieken
  • Reserveringsbeheer
  • SOAP-notities
  • Sms-berichten
  • Taakplanning
  • Toegangsopties/machtigingen
  • Tools voor resultaatbeoordelingen
  • Verwerking van creditcards
  • Voor chiropractors
  • Voorraadbeheer
  • Waarschuwingen/Meldingen
  • Workflowbeheer
  • Zelfserviceportal

Bekijk de volledige lijst van Software voor chiropraxie

ECLIPSE alternatieven

Meer alternatieven voor ECLIPSE

Reviews van ECLIPSE

Lees alle reviews

Gemiddelde score

Gebruiksgemak 4,5
Klantenservice 4,6
Functies 4,5
Waar voor je geld 4,6

Software beoordelen

Deel je ervaringen met andere softwarekopers.

Schrijf een review!
Christopher S.
Doctor of Chiropractic, Owner
Medische praktijk, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 10-7-2018

"Couldn't Be Happier"

Opmerkingen: My staff and I have been very happy with this program. We started with a competitors program and quickly found out that it was not working for us. We couldn't do nearly what we wanted to do and were limited in our possibilities. Within a year of buying that, we were in the market for a new program. A colleague recommended Eclipse and before I knew it we purchased, installed, and trained on the program. 3 years later I am happy I made the change. It helped us become stronger in our documentation and survive an audit. I am happy I made the move to Eclipse!

Pluspunten: The pros definitely outweigh the cons (if there are any). We have been very happy using Eclipse. The program is very easy to use and user friendly. As a Doctor, we love that we can tailor our notes to fit our practice and fit our needs. It has helped us be better with our documentation and allows us to have some ground to stand on with the insurance companies. My staff has also found that this is a very easy program to train new employees on and they always catch on quick. We get regular updates and usually feel the changes are for the better. Tech support has always been helpful as well.

Minpunten: I don't feel that there are too may cons. The only thing I can think of is something I hear my staff say.. "we need a no show feature. Something to edit an appointment to show that the patient hasn't cancelled but just didn't bother to show up." That's not much of a con just something we have worked around.

Antwoord van de leverancier

van Mike Norworth op 17-7-2018

Thanks for your review. By definition, if an appointment is not marked as “Completed,” it IS a “no show.” And all ECLIPSE reports that pertain to missed appointments rely on this feature. Consider all the time this automated feature saves so your staff doesn’t have to edit anything! As you’re aware, you already have the capability to mark an appointment as cancelled or rescheduled.

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 10-7-2018
Hailey D.
office manager
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 15-6-2020

"Love this Program"

Pluspunten: This program is so easy to use and navigate. The scheduler is awesome and all the options to customize it and different ways to view your day and week. Posting payments is so easy. Love the different options for creating reports. Billing aspect is so easy to use. This program keeps our office flowing smoothly. Customer support is great. Anytime I have a question they are on it and some of my questions I feel like are 1st grader questions that are answered in seconds but they are so awesome with and patient with us.

Minpunten: The only thing I can think of is that sometimes the patient statements are hard for the patients to understand but that's not a big deal I go back and make notes at the bottom and personalize it (patients have liked that) and sometimes after importing payments from MD Online and you press ok at the end it stalls so you have to close out of eclipse and log back on but that is minor.
I have also looked at other program reviews and these problems are common with many programs.

Antwoord van de leverancier

van MPN Software Systems op 25-6-2020

Thanks for your review! We'll be reaching out to your office to discuss how you can create your own custom patient statements with ECLIPSE & troubleshoot the issue you describe regarding remittance import.

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 15-6-2020
Therese M.
Owner, Chiropractor
Medische praktijk, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    1 /5
  • Gebruiksgemak
    3 /5
  • Functies en functionaliteit
    1 /5
  • Klantenondersteuning
    2 /5
  • Waar voor je geld
    1 /5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 10-11-2016

"Good features but unstable and unpredictable"

Opmerkingen: I began using Eclipse in Oct 2013. To summarize the details to follow: when the system works, it is ok. However we have had consistent problems and the instability, errors and discrepancies within the system have been endless. CONS: Consistently unstable and quirky repetitive problems. We have worked exhaustively with support on these issues. Some reps are incredibly knowledgeable, others not as much. Friendliness and response time to concerns has been highly variable as well and many issues remain unresolved. I think it is best to use examples to highlight our problems. Here are the top 5 most consistent errors (this is not exhaustive): Multiple people in file.
We frequently have need for multiple staff in a patient file at once (ie clinician finishing EHR and front desk in ledger for check out). A message is generated when multiple users are in a file and the file is “read-only” for anyone except the first person to access. When the primary user completes their task then closes the file, another message notifies the file is released. Not a problem, knew that going in. However about 50% of the time when the secondary person tries to save data (after the file release with no changes made during the read-only period) an error is generated and that workstation crashes. It takes approximately 90 seconds to get out then back into the system. We had to create a protocol to work around this, creating significant office inefficiency.
Save errors
Any changes made to the system (demographics, EHR, notes, alerts, etc) require manually saving. As noted above, save errors occur often with multiple users in an account. However, we have had extensive errors when saving that we have not been able to identify triggers. Some days it will happen 10 or 12 times, others not at all. When the save error occurs all data recently changed is lost. I can’t tell you how many notes myself and my staff have had to rebuild. Out of habit we all hit save after almost every click. Makes notes much more tedious than they would otherwise be.
User errors
Theoretically our license allows up to 7 users at one time. We have 5 people in office, so clearly within that license. However our providers bounce treatment rooms throughout the day. Starting approx 6 months ago (after an update), we routinely get a “max user error” telling us we have too many users in the system (It has reported as many as 22 users). Support has been unable to offer any solutions, and claims it has nothing to do with the update.
This happens during heavy patient volume (we are a low volume practice, on average seeing 70 pt/week), but also light volume. When it occurs it crashes the entire program and will not allow logging in for approximately 5-10 minutes when the “users reset.” So we have 2 choices: wait- unable to access patient data (approx 5-10 min delay), or manually delete the current user file (approx 3-5 minute delay). You can see the inefficiency when this happens 5+ times/day.
Inconsistent Reports
Although the reports are extensive, their reliability is not consistent. One example: referrals. We collect new patient referral information and (used to) pull a report quarterly to see where our referrals are coming from. When we filter the report for the time range, the end report still includes referrals from all time.
I have also found multiple discrepancies in several financial reports, assigned provider/treating provider reports (for bonus structures), and more.
We have worked with support/Laura on this with no resolution. We finally went to tracking manually because we couldn’t devote ongoing energy without solutions.
Can’t view file types, deleted printers, scanners, etc
Periodically we have been unable to view certain file types on different workstations. For example, we use a template for tracking physical therapy/rehab. We have done exhaustive analysis for triggers such as changes to a work-station, system settings, updates, anti-virus scans, etc…..and the reason remains unknown. We have learned to correct the situation, although it took approximately 2 years for us to figure it out on our own; tech support finally helped, but it took about 6 different tickets before resolution. This has also happened multiple times with visibility of office printers, scanners, etc from various work stations.
OUR EFFORTS:
Throughout this journey we have tried to work with tech support who rarely takes ownership of problems. We have been told our network is unstable so we have upgraded/replaced every piece of hardware (server, gigabit switch, routers, modems, several computers, and more); we re-wired our office with CAT5 wiring in case the problem was in wiring. We have worked with 3 separate IT companies to professionally troubleshoot the problems, all of which have ensured me it cannot be external to the program. The cost of the system has quite literally tripled from the original purchase price.
SUMMARY:
After 3.5 years of “making it work,” I am currently evaluating other systems and planning to move on. I would not recommend this system.

Pluspunten: The transition and training was very smoothe from our previous EHR and very well managed. Our sales rep, Laura Davis, was AMAZING, and has continued to be for 3.5 years, often acting as support and helping troubleshoot problems. The system is highly customizable, has great alerts, and as a comprehensive system should have allowed streamlined workflow.

Antwoord van de leverancier

van Keith Ferry, Help Desk Director op 14-11-2016

Dr. Therese Miller, thank you for using examples in your review. It helped tremendously as I first researched your comments & then spoke to your Milwaukee, WI office. What’s most unfortunate here is that any of these items would have been easily resolved had you actually called us. As it turns out, you repeatedly called a 3rd party rather than our HELP Desk – especially during the period from 5/2015 through 9/2016 when you never spoke to the Help Desk at all. And of course, until a week ago, you’ve been running a 2+ year old version of the software. Most recently, your office personnel seem to have unintentionally deleted patient files as you attempted to handle the “user errors” you describe. As far as we can tell, that’s the sole reason you became angry enough to write this review. Perhaps, if you had followed our backup recommendations, this problem wouldn’t have become an issue. However, you use a vendor we do not recommend and weren’t able to restore the data you erased because no recent backup existed.

First, any & all software in current use has restrictions when multiple users attempt to edit the same data simultaneously. That’s why we created Real Time Data Flow (RTDF) several years ago. This could have been instantly & easily turned on for your office at any time – and would have eliminated any issues you describe regarding multiple users & saving data. But you never called the Help Desk. (It would have taken less than a minute to make this change.) The user error issues would have also been eliminated by speaking with the Help Desk and/or working through the problem with them.

Next, based on your example, reports aren’t generating inconsistent data. On the contrary, if you had called the Help Desk, we would have explained how to properly run the report you describe. In your case, an additional filter might have been recommended. And we would have ensured you were more familiar with data filters, a concept used throughout ECLIPSE.

You also make a series of comments about your network, but never disclose the fact that your original network consisted of an old wireless home router and a few laptops that couldn’t provide the performance necessary for data throughput on your system.

Finally, we’re happy you renewed your subscription this past month & believe our annual subscription is quite reasonably priced. But it seems you saved hundreds of dollars at great expense to your practice. We invest a great deal of time & money into our technical support operations. We’re sorry you opted not to use those services to the extent you claim.

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 10-11-2016
Matthew W.
Doctor of Chiropractic
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 16-6-2021

"Eclipse Full Body Template"

Pluspunten: The EHR full body template is quick and easy to use. Once I customized the macros I can get a fully complaint and unique E/M note done in 5 minutes or less and a daily treatment note done in 30 seconds. Eclipse support helped me all the way.

Minpunten: I don't really have any problems with the software at this time.

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 16-6-2021
Kevin H.
M.D. - Physician
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 1-1-2018

"Eclipse saved my company!"

Pluspunten: I use the ECLIPSE Software daily at my company, I've had this software for 2 years and I just love it. ECLIPSE makes the billing proces very easy for me and my employees, with this software i can also schelude consults and many more, the EHR (electronic health record) its one of the best thigs of the software the doctors in my company love it, this also has an extensive alerts system that is very helpful, the security features saved my company once from a fire, for this and many other things ECLIPSE its a must have in my company.

Minpunten: There is nothing negative from my point of view! If you had to improve something that would be your system of notes sometimes there are failures to save certain notes and that can be annoying however this happens very rarely but it would be good if they fix it

  • Bron van de reviewer 
  • Beoordeeld op 1-1-2018