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DonorPerfect
Wat is DonorPerfect?
DonorPerfect is de meest uitgebreide oplossing voor fondsenwerving, met alles wat non-profitorganisaties nodig hebben om te kunnen groeien. Het helpt je team om vanuit één systeem donaties, contacten, ontvangsten, rapportage, e-mail en fondsenwervingsinitiatieven te beheren. Met automatische maandelijkse giften, geïntegreerde online donatieformulieren, dashboardrapportage, e-mail voor constant contact, veilingbeheertools en een netwerk van geïntegreerde partneroplossingen, biedt DonorPerfect prijspakketten aan voor elke organisatie en elk budget.
Wie gebruikt DonorPerfect?
Dit platform helpt zowel groeiende non-profitorganisaties die hun lokale gemeenschap dienen als grote, internationale organisaties zoals UNICEF. Het webgebaseerde platform van DonorPerfect kan opschalen om te voldoen aan de behoeften van non-profitorganisaties van elke omvang.
Twijfels over DonorPerfect?
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DonorPerfect
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Reviews over DonorPerfect
Eerder overwogen alternatieven:
A solid solution for a competitive price
Opmerkingen: We've had a very good experience with DonorPerfect. We moved from Raiser's Edge, and our team has been very pleased with the capabilities of the platform over the past several years.
Pluspunten:
Implementation Customer support Thoughtful product design Recurring giving support Donor contact tracking Donor record display Online giving form integration User administration and settings controls Detailed control of reporting via SQL Scheduled reports
Minpunten:
No current integration with MailChimp No current integration with Zapier Dashboards can be a little cumbersome to set up
Great Fundraising Database
Opmerkingen: Great experience over the past two years since we switched over to DonorPerfect!
Pluspunten:
DonorPerfect is very user-friendly and intuitive to use. It has many great features and lots of capabilities. The training webinars (both live and recorded) are very informative. During the few times I've contacted customer service for assistance, the service has been top-notch.
Minpunten:
DonorPerfect does not really have a negative aspect to me. It can seem somewhat overwhelming to try and incorporate all its capabilities, so we use what works best for us at the current time, while always being willing to try out other features we may not currently use.
Eerder overwogen alternatieven:
Good Foundation, Could Use More on the Development Side
Opmerkingen: I like DonorPerfect and I'm glad we decided to go with them last year. We are going to review the price and time efficiency as we near the renewal date to see if we will continue. So far it's still better than using nothing, which is where we were before.
Pluspunten:
*Excellent training and onboarding phase *Large library of reports *"Voting" feature in the knowledge base *Lightening-fast support, even on the Payment Processing Gateway side. EXCELLENT service on the Gateway!
Minpunten:
*Entirely too much clicking for people who know data entry *Seemingly standard features on any webform like "select all" or "clear all" are not available *Customers required to go into settings to modify defaults that should automatically be default if the developers consider people who do data entry. Example I'm thinking of is the use of the "TAB" key on the keyboard. It should logically go from first name to last name, to address, etc. It didn't so I had to place a ticket to change it in the settings. There could stand to be more thought on the development side, possibly pull in more people who are users and let them test-drive and give feedback before releasing it.
Eerder overwogen alternatieven:
Great Tool. User Friendly.
Opmerkingen: We previously used multiple platforms for donor solicitation, list management thank you's, reporting, etc. DP supports these needs in one place.
Pluspunten:
I have used DP primarily as a donor management tool. My colleagues have used the tool for varied types of fundraising and recently moved me in that direction. I find the donation forms easy to set up. The thank you letters set up seemed cumbersome at first, but once I "got it" it has been easy to use also. I appreciate the support received when requested. When we moved from our old donor management system, we had no one on staff who was well versed in data migration. The DP staff took extra time to help us through this process.
Minpunten:
I have found the reports feature challenging. However, the training tools have helped immensely as has the custom training available.
Eerder overwogen alternatieven:
DonorPerfect is PERFECT
Opmerkingen: It is so easy to learn and great service
Pluspunten:
It is very user friendly! customer service
Minpunten:
I don't have any issues with DP - great database.
