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Wat is Squaretalk?

De voorspellende kiezer van Matrix kan naadloos worden geïntegreerd in elke CRM en automatiseert marketingcampagnes. Het volgt de prestaties en het gedrag van medewerkers via verschillende communicatiekanalen en koppelt ze aan leads die het meest waarschijnlijk zullen reageren. Daarnaast regelt Matrix de frequentie van oproepen, waardoor het bellen wordt geoptimaliseerd op basis van de beschikbaarheid van medewerkers. Matrix biedt klanten wereldwijd toegang tot lokale, mobiele en gratis nummers in meer dan 100 landen en 3400 netnummers.

Wie gebruikt Squaretalk?

Perfect voor BPO-communicatiecentra (Business Process Outsourcing) en grote merken met proactieve retentie- en verkoopteams, handelaren, telemarketeers, marktonderzoekers, verzekeringsagenten, financiële adviseurs en meer.

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Twijfels over Squaretalk? Vergelijk met een populair alternatief

Squaretalk

Squaretalk

4,8 (76)
US$ 15,00
maand
Gratis versie
Gratis proefversie
100
16
4,8 (76)
4,7 (76)
4,9 (76)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 20,00
maand
Gratis versie
Gratis proefversie
205
70
4,1 (6.653)
4,3 (6.653)
4,1 (6.653)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over Squaretalk

Gemiddelde score

In totaal
4,8
Gebruiksgemak
4,8
Klantenservice
4,9
Functies
4,7
Prijs-kwaliteitverhouding
4,7

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
88%
4
11%
1
1%
Giannos
Giannos
Head of Business Development in VK
Geverifieerde LinkedIn-gebruiker
Internationale handel en ontwikkeling, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Amazing Support, Amazing People, Amazing Services and their VOIP doesn't drop

5,0 6 maanden geleden

Opmerkingen: it's the best, we used twilio, we used a lot of other systems but we are not changing this one

Pluspunten:

I really enjoy the system interface it's simple straight to the point and their support wow they are supporting us any time we had a question or an issue they were there and resolved it.

Minpunten:

i have 0 complaints so far, the only con is the don't support on Sundays. besides that. no complaints.

Reactie Squaretalk

6 maanden geleden

Dear Giannos, Wow, where do we even start? Thank you for this incredible 10/10 review! Reading your title "Amazing Support, Amazing People, Amazing Services and their VOIP doesn't drop," made our day. As the Head of Business Development in a sizeable company, your seal of approval carries weight, and we're absolutely thrilled you chose Squaretalk. We love hearing that our interface and support resonate with you so well. Trust us, your feedback is like music to our ears, a symphony, even. 🎵 Now, about the Sunday support—or the lack thereof. We hear you. We know the world doesn't pause on Sundays, especially in international trade and development. We're discussing extending our support services and will keep your feedback front and center in those conversations. We're also happy to hear that our "professionalism and attitude" outshone our competitor and made your switch to Squaretalk worthwhile. We aim to be the last stop in your quest for the ideal VoIP solution, and your comments are like the cherry on top! If there's anything more you'd like to share or any questions you might have, our (almost) 24/7 team is here for you.

Ziya
Advanced Systems Engineer in België
Fabricage van elektrische/elektronische producten, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Comprehensive Communication Platform for Businesses

5,0 10 maanden geleden

Opmerkingen: Squaretalk is an efficient all-in-one solution for team communication, project management, and collaboration. It's reliable, intuitive, and offers excellent customer support.

Pluspunten:

Squaretalk offers a user-friendly interface and a robust set of features, including video conferencing, instant messaging, file sharing, task management, and calendar integration. The platform also provides excellent customer support.

Minpunten:

tIt may be overwhelming for the first usin, with a steep learning curve, occasional glitches, and technical issues.

Reactie Squaretalk

10 maanden geleden

Thank you for sharing your thoughts on Squaretalk, Ziya! We're delighted to know that you appreciate our interface, features, and customer support. We understand your concerns regarding the learning curve and occasional glitches. Rest assured, we're constantly working on improvements and providing resources to make the experience smoother for new users. If you ever need assistance, please don't hesitate to reach out to our support team, which you've praised as excellent (and they're super happy about this, by the way).

Jan
IT Consultant in Cyprus
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Happy Holidays

5,0 2 maanden geleden

Opmerkingen: Pleasant. That's why we keep using Axiom.

Pluspunten:

People I communicate with. Support and account managers are always helpful.

Minpunten:

Limited range of phone numbers we can order.

Reactie Squaretalk

2 maanden geleden

Happy Holidays to you too! 🎄 We're delighted to hear that our support and account management teams have been helpful and a pleasure to communicate with. It's feedback like yours that brightens our day! We're constantly working to expand our offerings and hope to provide a wider range in the near future. 🌏 It's great to know that your overall experience with us has been pleasant. Thank you for continuing to choose our platform. Your trust and support mean the world to us. If there's anything else we can do to make your experience even better, please don't hesitate to reach out. Wishing you a joyful holiday season!

Alexander
Head of Sales in Maleisië
Logistiek en toeleveringsketen, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Horrible, not working, and not even refunding or replying to refund requests

1,0 5 jaar geleden

Pluspunten:

The way its being massively oversold by a highly qualified sales person. It's a cool dude, but once the sale is made and nothing is working, it's not possible to contact this guy.

Minpunten:

It never worked. The guys couldn't like this [SENSITIVE CONTENT] to our internet or something. Support was worthless, again not helping at all. After 2 weeks of wasting a lot of time on this, I decided to just give up an not waste energy on this bs anymore. Again, the team was very very unprofessional, not refunding the pilot money, though I've never been able to use it. Wasted my time, my resources, and this is the type of service you can expect from these fellows.

Reactie Squaretalk

2 jaar geleden

We're sorry to hear about the problems you were experiencing and apologize for the inconvenience. We would love to help. Please reach out to us and we'll get this sorted out for you.

Anel
IT Administrator in Bosnië en Herzegovina
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Squaretalk review

5,0 2 maanden geleden

Opmerkingen: I would describe it as very positive, especially in the last year. They are always trying to improve. We get frequent checks by our account handler.

Pluspunten:

Reliability and customer support. Answering rate is very good. Account handler and support available on Whatsapp and quick to reply.

Minpunten:

Sometimes we got already spammed numbers.I am not sure if it is Squaretalk or carriers mistake.

Reactie Squaretalk

2 maanden geleden

Thank you for your review, Anel! We're glad our reliability and customer support meet your expectations. We're addressing the spammed numbers issue with our carriers and appreciate your feedback. We're happy to hear about your positive experience and the proactive support from your account manager. Your recognition motivates our ongoing efforts to improve.