Salesforce Retail CRM

Sales for Profit go for Salesforce Retail CRM

Pluspunten:

Selling support tools, analysis and report feedback tools with live feedback or current activities of the company

Minpunten:

Integration with other apps is a learning phase which can be understood over time, because applications evolve to different updates, therefore there's need for webinar support for q Changing technological environment and support the clients of Salesforce CRM

Essential tool in your Tech Stack

Opmerkingen: Overall I've learned that this is an essential tool in our tech stack. Without it our sales organization would not be able to operate. We are excited to continue using this tool.

Pluspunten:

What our sales team likes the most about Salesforce Retail CRM is their 24/7 customer support. We use this tool daily. Without this tool, our organization would not be able to function. It is essential in our tech stack and we greatly appreciate all the support we receive from their team when we have issues. Issues are rare.

Minpunten:

I understand that this tool can be expensive. It is probably not the best for smaller organizations.

The powerful customer relationship solutions

Opmerkingen: Salesforce is best for email automation we are using it for our company business marketing, and it is working well. It provides us best marketing and pre schedule communication. It provides us internal communications as well. Now we can communicate with our employees with the help of it. It provides us all history of reporting and track its data and analytics. It provides us a great feature of ghostwriting like ability of sending email by someone else. It is everything we were looking for.

Pluspunten:

It provides the best customer relationship management and custom reports which helps in our company business analytics. It is perfect for sales team. It keeps track of all sales information that is related. It is well integrated and provides top level of customer supports. It also manages our social media accounts, email marketing and face book posting as well. It enables you to segment large amount of data of user.

Minpunten:

It can be hacked easily. If you have large data set will take a lot of time. It is not consistent. There is no notification of knowing is your query has finished or not. Random items can easily be shared. It is costly. You must learn more about it to use it. It is very expensive for small business and will need investment on training as well. It is time consuming in learning as well. Sometimes the customer support is not so good.

The best CRM that i have ever used

Opmerkingen: It was a good experience overall

Pluspunten:

1. Detailed reporting. 2. They have test environment to test the cases & scenarios 3. UI/UX. 4. Lots of plugins

Minpunten:

1. The price is very expensive. 2. Support from Salesforce is not that great. 3. The Sales team don't negotiate during purchasing

Incredible CRM to use

Opmerkingen: Great Experience

Pluspunten:

1. Ease of use 2. Detailed implementation 3. Task management 4. Work flow management

Minpunten:

1. Too costly for licence 2. Implementation is slow