---
description: Ontdek de plus- en minpunten van Trustmary en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's.
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title: Trustmary - Bekijk prijzen, reviews en scores - Capterra Nederland 2026
---

Breadcrumb: [Startpagina](/) > [NPS-software](/directory/32075/nps/software) > [Trustmary](/software/214611/trustmary)

# Trustmary

Canonical: https://www.capterra.nl/software/214611/trustmary

Pagina: 1 / 2\
Volgende: [Volgende pagina](https://www.capterra.nl/software/214611/trustmary?page=2)

> Trustmary verbindt klantfeedback, klantbeoordelingen en website om meer conversies (leads, verkoop) te verkrijgen. Volledig geautomatiseerd.
> 
> Oordeel: score van **4.6/5** door 23 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Overzicht

### Wie gebruikt Trustmary?

Elke kleine en middelgrote organisatie met een continue behoefte aan NPS (Net Promoter Score), feedback van klanten, beoordelingen en een wens voor meer conversies van hun website.

## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.6/5** | 23 Reviews |
| Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.7/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews |
| Functies | 4.6/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Trustmary

## Commerciële context

- **Beginprijs**: US$ 19,00
- **Prijsmodel**:  (Gratis versie beschikbaar) (Gratis proef)
- **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000
- **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Duits, Engels, Fins, Frans, Spaans, Zweeds
- **Beschikbare landen**: Albanië, Andorra, Belarus, België, Bosnië en Herzegovina, Bulgarije, Canada, Cyprus, Denemarken, Estland, Faeröer, Finland, Gibraltar, Griekenland, Groenland, Guernsey, Hongarije, IJsland, Isle of Man, Jersey en 30 meer

## Functies

- Aanpasbare formulieren
- Aanpasbare sjablonen
- Aanpasbare vragen
- Anonieme feedback
- Beheer van enquêtes/peilingen
- Beheer van klantervaringen
- Beheer van negatieve feedback
- CES-enquêtestructuur
- CSAT-enquêtestructuur
- Campagnebeheer
- Dashboard
- Distributie via meerdere kanalen
- Engagement tracking
- Enquêtes en feedback
- Feedbackbeheer
- Gegevens importeren en exporteren
- Gegevensverzameling via meerdere kanalen
- Gegevensvisualisatie
- Klantensegmenten
- Logica voor overslaan
- Maatschappelijk delen
- Mobiele enquête
- NPS-enquêtestructuur
- Offline antwoorden verzamelen
- Proces- en workflowautomatisering
- Pulse surveys
- Rapportage en analyse
- Reviewaanvraag
- Reviewmelding
- Reviews controleren
- Segmentering
- Sms-berichten
- Third-Party Integrations
- Toezicht houden op klachten
- Trendanalyse
- URL's aanpassen
- Visuele analyse
- Vraagstructuren
- Vragenbibliotheek

## Integraties (4 in totaal)

- HubSpot CRM
- HubSpot Service Hub
- Pipedrive
- Zapier

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Telefonische ondersteuning
- Chatten

## Categorie

- [NPS-software](https://www.capterra.nl/directory/32075/nps/software)

## Gerelateerde categorieën

- [NPS-software](https://www.capterra.nl/directory/32075/nps/software)
- [Enquête software](https://www.capterra.nl/directory/30092/survey/software)
- [Customer satisfaction software](https://www.capterra.nl/directory/30541/customer-satisfaction/software)
- [Customer experience software](https://www.capterra.nl/directory/30671/customer-experience/software)
- [Review management software](https://www.capterra.nl/directory/31024/review-management/software)

## Alternatieven

1. [Typeform](https://www.capterra.nl/software/137289/typeform) — 4.7/5 (945 reviews)
2. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1754 reviews)
3. [SurveyMonkey](https://www.capterra.nl/software/32728/surveymonkey) — 4.6/5 (10427 reviews)
4. [Trustpilot](https://www.capterra.nl/software/169618/trustpilot) — 4.5/5 (1202 reviews)
5. [Broadly](https://www.capterra.nl/software/161326/broadly-reviews) — 4.8/5 (336 reviews)

## Reviews

### "Happy to recommend\!" — 5.0/5

> **Juuso** | *19 januari 2021* | Consumentendiensten | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Collecting recommendations from customers is very easy and makes biggest impact to sales. I like how easily i can integrate those recommendations that i like to pop up in my website.
> 
> **Minpunten**: I really don't have any cons to say about this. I like it.
> 
> I'm collecting important data from my customer satisfaction and i can make my services more trustworthy with publicly given recommendations.

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### "Easy SaaS SW to track NPS and to build customer satisfaction surveys" — 4.0/5

> **Aarno** | *22 december 2020* | Beveiliging en opsporing | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: It's easy to start with. Sending the surveys from SW is intelligent.
> 
> **Minpunten**: The reporting is little bit light when analysing longer surveys (excel import).
> 
> We wanted easy and flexible tool to measure NPS and to perform yearly customer surveys.

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### "Better start of useing it" — 4.0/5

> **Päivi** | *8 maart 2021* | Plastics en kunststoffen | Aanbevelingsscore: 7.0/10
> 
> **Pluspunten**: Easy to use and works very fast. I do not need to stress for it
> 
> **Minpunten**: The start was far too slow. And it stop working and we mist a lot of time without Trustmary but paying it.
> 
> It's a little bit too expencive to us.

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### "Reliable Feedback for Brand Management" — 4.0/5

> **lurlakkana** | *2 oktober 2024* | Horeca | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: From what I can tell in the time I've used it, it has proven to be a very insightful tool in my marketing and decision making. I am able to easily access vital customer feedback and demographic data, which provides valuable insight for my marketing campaigns, and brand imaging. It helps me to view my brand image as an outsider. This is crucial for me because this data, arguably, has a direct impact to my hotel's bottom line.
> 
> **Minpunten**: It isn't very customizable, and implementation can be very convoluted.
> 
> It takes time to see the useful impacts of a tool like trustmary, but intuitively, I believe that this will be a very worthwhile tool.

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### "Constant improvement" — 5.0/5

> **Ville** | *12 mei 2021* | Consumentenelektronica | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: I love how much the guys at Trustmary listen to feedback and improve the product. The software was good from the start but it has taken such leaps forward since we started using it a year ago and is now way better and more versatile. I like the fact that it is simple to use and to automate.
> 
> **Minpunten**: At first it felt a bit too simple but that was over a year ago and it has improved a lot since then.
> 
> We automate as much as possible and that's easy with Trustmary. We send automated and manual NPS questionnaires and then get weekly reports of how our NPS is doing. If we would have any problems I feel like I can trust the customer service to have my back and help me out. Trustmary does valuable work for us but it does it quietly in the background. Once you've set it all up it works great and you just oversee how the results trend.

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Pagina: 1 / 2\
Volgende: [Volgende pagina](https://www.capterra.nl/software/214611/trustmary?page=2)

## Links

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