Quadient Accounts Receivable by YayPay

Best debt collection software for the money

Opmerkingen: We feel like a real partner with Yaypay. They always provide timely support, listen to our feedback and work hard to address the items as quickly as possible.

Pluspunten:

Yaypay is very intuitive and friendly to use that allows anyone to easily view and understand the data. It is capturing more features all the time and well versed with tight integration to our other systems.

Minpunten:

There are a few more features we would like however, they are quickly capturing more features and continuing getting more feedback.

Streamline & Maximize the efficiency of your Collections Process

Opmerkingen: As it is a growing company, they are very open to client suggestions for development of new features.

Pluspunten:

Customizable workflows, unlimited template ability and bulk actions capability

Minpunten:

Search function isn't accurate when searching by customer name, no ability to filter customer by payment method for visibility and for bulk actions. For example, you want to know which customers pay by credit card. For bulk actions... being able to select only the customers who have a credit card saved on file and sending a bulk message advising we will be implementing a credit card processing fee.

YayPay

Pluspunten:

I like the dashboard because it shows all of the pertinent aging information (DSO, total payments collected for the month, total outstanding invoices, etc) with ease of access to the details of that data. Website is bright and easy to navigate. Very simple.

Minpunten:

I would like to search an invoice in the search bar and have the account pop up without having to drill into the window. I would like to be able to send notices on the individual invoice contact level. Right now we are only able to send on an account level.

Yaypay

Opmerkingen: Yaypay has been great so far. Sure easy to navigate through things. We are able to set up our own email templets, set to do tasks, assign tasks to specific people. Everything we want done automatically we can do. through yaypay now.

Pluspunten:

This software is extremely user friendly. You can customize it to your own liking and to your ability based on your company

Minpunten:

So far have not found anything that we dislike about it just yet. Setting our company up within yaypay has been a long process so we are hoping it all works out exactly the way we want it to

Using YayPay

Opmerkingen: I use this to determine customer balances and to take/apply payments in real time

Pluspunten:

i like being able to look up customer balances and see/send invoices to them

Minpunten:

Not able to change the main contact on the customer's page