Wie gebruikt RMS Cloud?

Small to large sized hotels & resorts, inns, B&Bs, serviced apartments, motels & lodges, parks & campgrounds, lifestyle villages, house lettings, marinas, day spas, shopping centers, and colleges.

Wat is RMS Cloud?

RMS Cloud is a cloud-based property management and reservation system for full service, limited and self service accommodation businesses including hotels, campgrounds, marinas, serviced apartments, and many more. With 35+ years of experience in hospitality technology in over 30 countries, this function rich, easy-to-use system will allow you to drive bookings, increase revenue, streamline operations, communicate with and market to guests, and provide mobile check in/out options.

RMS Cloud - Details

RMS

https://www.rmscloudq.com/

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RMS Cloud - prijsoverzicht

RMS Cloud heeft geen gratis versie en biedt geen gratis proefperiode.


Gratis versie

Nee

Gratis proef

Nee

RMS Cloud - implementatie en ondersteuning

Functies van RMS Cloud

De leverancier heeft deze informatie niet opgegeven.

Bekijk de volledige lijst van Kampbeheer software

RMS Cloud alternatieven

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Reviews van RMS Cloud

Lees alle reviews

Gemiddelde score

Gebruiksgemak 4,3
Klantenservice 4,6
Functies 4,3
Waar voor je geld 4,3

Software beoordelen

Deel je ervaringen met andere softwarekopers.

Schrijf een review!
Josh R.
Operations Manager
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 30-8-2019

"WE love RMS and wish we had switched sooner!"

Opmerkingen: Overall our experience has been great! All the automation saves us lots of time and makes us look more professional as well.

Pluspunten: We like that it's cloud-based so we can access it from anywhere on any device at any time we choose. It's also very user-friendly for those taking reservations and the ability to easily take online reservations is great.

Minpunten: Can be a little challenging when making changes in the backend, but if we ever have any issues tech support walks us through it.

Antwoord van de leverancier

van RMS - The Hospitality Cloud op 4-9-2019

Thanks for your positive feedback Josh! We are thrilled RMS is helping your campground reach its full potential. We are glad our user-friendly system is making managing your property easier. RMS is committed to ongoing software development and exceptional customer support.

  • Bron van de reviewer 
  • Beoordeeld op 30-8-2019
James V.
Owner
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    4 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    4 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 6-8-2019

"Be Patient!"

Opmerkingen: The journey starts with a completely different mindset when using the software compared to other products. Once you have spent the time becoming accustomed to the product, it flows better than what we previously have used. RMS Apartment is our PMS software and our channel manager all in one. Further development will see RMS become the leader in PMS software in my opinion.

Pluspunten: Functionality, cloud based. The layout is user friendly.

Minpunten: The lack of data conversion from my previous software. The outsourcing of the training to a third party "trainer". The channel manager needs developing and simplifying.

  • Bron van de reviewer 
  • Beoordeeld op 6-8-2019
Mel O.
Manager
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 30-9-2020

"Thank you"

Opmerkingen: I have very happy with RMS as it meets all my requirements and the support is superior to other channel managers and property management systems

Pluspunten: I find the overall RMS cloud management for my accommodation business to be superior and easier for all staff to use than other property management systems.

Minpunten: There is nothing that I can condider that I am unhappy with or does not meet my needs. If ever I have a problem it is a connection drop out or the operator (including myself) may need further training using the help menu.

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 30-9-2020
Bruce K.
Manager
Administratie, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    3 /5
  • Gebruiksgemak
    3 /5
  • Functies en functionaliteit
    3 /5
  • Klantenondersteuning
    3 /5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    5/10
  • Bron van de reviewer 
  • Beoordeeld op 25-8-2020

"RMS Training or the lack of!"

Opmerkingen: New to the business 18 months ago and not soo young! we are looking forward to a break however, our biggest worry is leaving the park with someone because of RMS? - I think that we need a package named RMS Lite "Caravan/Holiday Park friendly) and someone to install and train the trainee face to face.

Pluspunten: Once you understand it - it can be useful however, it is impossible to recommend that has you afraid of it!!

Minpunten: Hard to understand/use and achieve the most out of the programme - lack of one to one training and follow up by the company to support - train and help the users - over the web based training lacks understanding of the trainee - face to face you can see and check for understanding of the trainee. I am sure that more attention is required in this area so that the users can achieve a greater understanding and not be afraid to use the product features ---- please check with other users as I am sure that you will enhance the reputation of your brand and gain far more than loyal users.

Antwoord van de leverancier

van RMS op 16-9-2020

Hi Bruce! Thank you for leaving a review, I followed this up with support who let me know they reached out to you and assisted you with your queries. They might have mentioned this, but we'll soon be launching RMS University, a self-paced learning platform that will include a range of modules, from beginner through to advanced. We also have our help centre knowledge base that features articles, visual guides, webinars and videos to help you out with different topics. You can access it here: https://helpcentre.rmscloud.com/ Thanks!

  • Bron van de reviewer 
  • Beoordeeld op 25-8-2020
Deanna C.
Owner
Horeca, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 5-9-2020

"RMS - best bang for your buck!"

Pluspunten: Very easy to use - staff can be trained on all functionality they need on a daily basis in the matter of a few days, not weeks like other software. Also, the system takes a bit of time to setup, but it is completely customizable to your needs. We operate boutique hotels and are able to save and easily access all guest and account info to provide the highest level of service. Lon in tech support is the best!

Minpunten: It does take a bit of time to setup.

Antwoord van de leverancier

van RMS op 16-9-2020

Hi Deanna, thank you for your great review! We strive to provide user-friendly software to make managing your property easier. I will be sure to be pass your comments onto tech support. It's great to hear that you've had a positive experience so far and we look forward to working with you!

  • Bron van de reviewer 
  • Beoordeeld op 5-9-2020