Wat is Lightspeed Restaurant?

Bereid je onderneming voor op de toekomst met het Lightspeed kassasysteem dat beschikt over mogelijkheden als maaltijdbezorging, contactloos betalen en flexibele vloerplannen om social distancing te respecteren. Met het Lightspeed restaurant kassasysteem hoef je minder te focussen op de operationele taken en kun je in plaats daarvan letten op je service om zo de klanttevredenheid verhogen.

Wie gebruikt Lightspeed Restaurant?

De functionaliteiten van Lightspeed zijn afgestemd op de prioriteiten van restauranthouders. Het vereenvoudigt de dagelijkse taken, zodat jij je kunt concentreren op wat belangrijk is: zakelijke groei en de ervaring van klanten.

Waar kan Lightspeed Restaurant worden geïmplementeerd?

Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), iPhone (mobiel), iPad (mobiel)

Over de leverancier

  • Lightspeed
  • Gevestigd in Montreal, Canada
  • Opgericht in 2012
  • Telefonische ondersteuning
  • 24/7 (contact met medewerker)
  • Chatten

Beschikbaar in deze landen

Australië, België, Canada, Denemarken, Duitsland en nog 15 andere

Talen

Duits, Engels, Frans, Italiaans, Spaans

prijzen van Lightspeed Restaurant

Beginprijs:

Niet door leverancier verstrekt
  • Ja, heeft een gratis proefversie
  • Geen gratis versie

Lightspeed Restaurant heeft geen gratis versie maar biedt wel een gratis proefperiode.

Prijsmodellen vraag een gratis proefversie aan

Over de leverancier

  • Lightspeed
  • Gevestigd in Montreal, Canada
  • Opgericht in 2012
  • Telefonische ondersteuning
  • 24/7 (contact met medewerker)
  • Chatten

Beschikbaar in deze landen

Australië, België, Canada, Denemarken, Duitsland en nog 15 andere

Talen

Duits, Engels, Frans, Italiaans, Spaans

Video's en afbeeldingen van Lightspeed Restaurant

Lightspeed Restaurant Software - 1
Lightspeed Restaurant Software - 2
Lightspeed Restaurant Software - 3
Nog 3 andere bekijken
Lightspeed Restaurant Software - 1
Lightspeed Restaurant Software - 2
Lightspeed Restaurant Software - 3

Functies van Lightspeed Restaurant

  • Activiteitendashboard
  • Administratie
  • Aparte controles
  • Beheer van cadeaubonnen
  • Beheer van ontvangstbewijzen
  • Bestellingen bijhouden
  • Betalingen verwerken
  • Cashbeheer
  • Deelcontroles
  • Elektronische betalingen
  • Factureren
  • Integratie in de administratie
  • Integraties van derden
  • Klantenbeheer
  • Klantendatabase
  • Klantgeschiedenis
  • Kortingsbeheer
  • Levering volgen
  • Leveringsbeheer
  • Loyaliteitsprogramma
  • Mobiele toegang
  • Multilocatie
  • Online bestellen
  • Orderbeheer
  • Personeelsbeheer
  • Productiebeheer
  • Promotiebeheer
  • Rapportage en analyse
  • Rapportage en statistieken
  • Receptenbeheer
  • Streepjescodes en tickets scannen
  • Tabellenbeheer
  • Tips beheren
  • Toegangsopties/machtigingen
  • Transactiegeschiedenis
  • Verkooppunt
  • Verkooprapporten
  • Verwerking van creditcards
  • Voor bakkerijen
  • Voor restaurants
  • Voorraadbeheer
  • Waarschuwingen/Meldingen
  • eCommerce-beheer

Alternatieven voor Lightspeed Restaurant

Square POS is een volledige point-of-sale-oplossing met verscheidene programma's, van het volgen van verkoop en voorraad tot uitgebreide analyses.
Geavanceerde, cloudgebaseerde POS-software voor winkels, ticketevenementen, lidmaatschapsdiensten en restaurants met snelle service.
Toast is een alles-in-één POS- en restaurantbeheersysteem dat is gebouwd om de efficiëntie te verbeteren en de kosten drastisch te verlagen.
Nobody beats Rezku's powerful POS technology. Nobody beats Rezku's value. Contact rezku for details.
Het restaurantbeheersysteem helpt je om je bedrijfsvoering te beheersen, gasten te betrekken en je als een professional op de markt te begeven.
Our hardware is robust and reliable, ready for the demands of hard-working restaurants, bars, storefronts, online stores, and more.
Oracle Simphony POS past bij elk soort en grootte restaurant: casual, quick service, onafhankelijk, franchise, pubs, stadions en meer.
TouchBistro is een iPad POS en geïntegreerde betalingsoplossing gebouwd voor restaurantmensen, door restaurantmensen.
POS voor restaurants, bars en cafés. Compleet systeem voor restaurant- en barbeheer.

Reviews over Lightspeed Restaurant

Gemiddelde score

In totaal
4,5 (68)
Gebruiksgemak
4,6 (68)
Klantenservice
4,4 (68)
Functies
4,4 (68)
Waar voor je geld
4,3 (68)

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Erin D.
Co Owner in VS
Restaurants, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Take the plunge, get Lightspeed

5,0 3 maanden geleden

Opmerkingen: Started with Lightspeed during covid, and it was possibly one of the best decisions we could have made for our restaurant. We are now able to accurately determine quantities of items sold and see what menu items are performing under to be able to advertise and highlight those items. Customer support is always available and I’ve never had to wait long to be connected to someone when I needed help. They will do their absolute best to fix every problem you have. We also recently went through a Hurricane that caused power and internet outrages for extended times in our area. We were still able to use Lightspeed despite not being able to connect with the internet thanks to their software and technology. Once the internet was restored (about a month later), Lightspeed was able to back up all sales and report information from when the internet was out. I highly recommend taking the plunge and starting up with Lightspeed. We are very satisfied.

Pluspunten:

Ease of use, ease of setup, always someone to help available 24/7

Minpunten:

I can’t even think of something I don’t like about Lightspeed. We are very satisfied with them.

Overwogen alternatieven: Toast POS

Redenen om over te stappen op Lightspeed Restaurant: Better setup, better customer service, availability to add other services like online ordering and loyalty program

Malcolm K.
GM in Canada
Restaurants, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Choose Lightspeed!

4,0 vorig jaar

Opmerkingen: Lightspeed was, is, and will continue to be great for us.
Staff loves the ease of use of the front end. I love the simplicity of updating the online site, the data available for export in the office, and the full integration with our other software.

Pluspunten:

We had the highest expectations for Lightspeed POS and have been ecstatic about the choice. Staff appreciates the ease of use and the quick customization (once familiar with back office which does not take that long). We have continued to appreciate the helpful 24 hour customer service team. Even when they did not have answers for our unique problems, they always did their best to figure out a workaround. The ability to export raw data of every receipt item for every receipt entered has proven invaluable. With knowledge of Excel, data analytics have been insightful and highly beneficial. Since the pandemic began, Lightspeed has continued to innovate and has improved their product which has allowed us to create an online ordering site for pickup and delivery. And the best part is full integration with our online site, POS, accounting software, and scheduling software.

Minpunten:

First, no POS is perfect, including Lightspeed. Understanding the back end has allowed us to create work arounds for things the software is currently incapable of doing as intended at this time. One thing has been problems with combos, which we resolved with a workaround. The biggest con is the process used for some software upgrades. Understandably, when a request is made often, it is pushed up the programmer's priority list. There are however some upgrades that, although not highly requested, can definitely improve the product. I have several requests into the programmers at this time.

Overwogen alternatieven: Hippos POS, Squirrel POS, TouchBistro en Silverware Avrio

Redenen om over te stappen op Lightspeed Restaurant: Lightspeed being Ipad based was the first consideration which eliminated some. Then online reputation, customer service, and sales process were taken into account. And, as a publicly traded company, the Lightspeed stock at the time of purchase was in the news and it was at the start of it's rise. At this writing, it is almost triple that price.

Kesha B.
Sales/Marketing/Event Director in VS
Horeca, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Go with something else!

2,0 2 maanden geleden

Opmerkingen: If it was up to me, I would cancel our contract.

Pluspunten:

Fairly easy to set up for basic items. Not much else is easy with this.

Minpunten:

Anytime we lose power, printers will not work and requires a 45 min - 1 hour call with support. Cannot set up a tab using a credit card at our bar. Tickets print too long with unnecessary information that is redundant. Multi-choice items are difficult to program and then make the order tickets EXCEEDINGLY long. System freezes up when the restaurant is busy causing delays.

Reactie Lightspeed

2 maanden geleden

Hi Kesha, We would like to sincerely apologize for your recent experience with Lightspeed. It is our utmost priority to provide a product and service that allows our customers to focus on running their businesses with ease. We value our customers' feedback, and would like to learn more about your specific experience, to have the opportunity to address your needs and concerns. As we are unable to identify your account within our records, please feel free to contact our Customer Success team should you wish to provide further feedback. You may reach us Toll-Free at: 1-844-365-2868 Thank you, Lightspeed Commerce

Vaughn A.
Owner/Director in Canada
Levensmiddelen- en drankenindustrie, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

!!SMALL BUSINESS WARNING!! NOT FAIR

4,0 2 jaar geleden

Opmerkingen: !!WARNING!!! THIS COMPANY IS NOT FAIR!
They bundled in the loyalty program in our automatic renewal. We were looking into the addition to see if it fits our business. Another $800 was tacked on to our renewal for the Loyalty program that I did not authorize. They are refusing to refund the Loyalty program fee say that we are in a contract and they have a phone recording committing to the contract (they won't actual share the recording though). We have no need for this extra program at the moment, have not used it and do not plan to use it at this time as our business volume has a ceiling and the margins do not support it at this time. We understand the value in the loyalty program by cannot presently justify it.
I have not worked for or worked with a company that does not work fairly with their customers. I do not recommend LightSpeed and am stuck with them for another 11 months and plan to find a better POS partner.

Pluspunten:

The software is comprehensive. Many add-ons are available at high costs.

Minpunten:

It can get complicated and takes some effort to train new staff. Support is good for the software although I have found that are led down the wrong path and wast time. Some of the representatives are not knowledgeable enough.

Reactie Lightspeed

2 jaar geleden

Hello Vaughn, We would like to apologize for your recent experience with Lightspeed and hope that we can work with you in order to get things moving in the right direction. We see that you have been in touch with our Customer Success team and we encourage you to continue working with them. Thank you, Lightspeed POS

Toby V.
Manager in VS
Restaurants, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer
Bron: SoftwareAdvice

Lightspeed at the speed of light!

5,0 3 jaar geleden

Pluspunten:

The set up was easy with great support from the staff at Lightspeed. Great ability to handle multiple floor plans, products, users and reporting. Very full featured software that should be able to handle any restaurant's business.

Minpunten:

It can be a little confusing when first starting to use the ordering piece on the ipad, a bigger learning curve than some other POS systems, but once you practice with it a bit, it makes sense.

Overwogen alternatieven: Clover, TouchBistro en Toast POS

Redenen om voor Lightspeed Restaurant te kiezen: Square was not robust enough and their pricing for multiple order entry ipads was too high.

Overgestapt van: Square Point of Sale

Redenen om over te stappen op Lightspeed Restaurant: It had all the functionality that we needed and the pricing was good and the support is phenomenal!