Wat is Lightspeed Restaurant?
Bereid je onderneming voor op de toekomst met het Lightspeed kassasysteem dat beschikt over mogelijkheden als maaltijdbezorging, contactloos betalen en flexibele vloerplannen om social distancing te respecteren. Met het Lightspeed restaurant kassasysteem hoef je minder te focussen op de operationele taken en kun je in plaats daarvan letten op je service om zo de klanttevredenheid verhogen.
Wie gebruikt Lightspeed Restaurant?
De functionaliteiten van Lightspeed zijn afgestemd op de prioriteiten van restauranthouders. Het vereenvoudigt de dagelijkse taken, zodat jij je kunt concentreren op wat belangrijk is: zakelijke groei en de ervaring van klanten.
Lightspeed Restaurant - Details
Lightspeed
Opgericht in 2012
prijzen van Lightspeed Restaurant
Beginprijs:
- Ja, heeft een gratis proefversie
- Geen gratis versie
Lightspeed Restaurant heeft geen gratis versie maar biedt wel een gratis proefperiode.
Prijsmodellen vraag een gratis proefversie aanLightspeed Restaurant - Details
Lightspeed
Opgericht in 2012
Video's en afbeeldingen van Lightspeed Restaurant
Lightspeed Restaurant - implementatie en ondersteuning
Ondersteuning
- E-mail/helpdesk
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten
Implementatie
- Cloud, SaaS, Web
- Mac (desktop)
- Windows (desktop)
- Linux (desktop)
- Chromebook (desktop)
- iPhone (mobiel)
- iPad (mobiel)
Training
- Live online
- Webinars
- Documentatie
- Video's
Functies van Lightspeed Restaurant
Bakkerijsoftware
- Aandelenbeheer
- Aangepaste taartbestellingen
- Aanpasbare rapporten
- Activiteitendashboard
- Administratie
- Beheer van cadeaubonnen
- Cashbeheer
- Elektronische betalingen
- Etiketten voor voedingsstoffen en ingrediënten
- Factureren
- Factuurbeheer
- Gegevens importeren en exporteren
- Inkooporderbeheer
- Integratie in de administratie
- Integraties van derden
- Klantenbeheer
- Klantendatabase
- Kortingsbeheer
- Levering volgen
- Loonkostencalculator
- Loyaliteitsprogramma
- Marketingautomatisering
- Multilocatie
- Orderbeheer
- Orderinvoer
- Personeelsbeheer
- Prijs- en margebeheer
- Productiebeheer
- Promotiebeheer
- Rapportage en statistieken
- Realtime rapportage
- Receptenbeheer
- Receptenkosten
- Retourbeheer
- Streepjescodes en tickets scannen
- Tijdklok
- Verkoopbeheer
- Verkoopgeschiedenis
- Verkooppunt
- Verkooprapporten
- Verwerking van creditcards
- Voedingsanalyse
- Voor bakkerijen
- Voorraad bijhouden
- Voorraadbeheer
Horeca kassa software
- API
- Aanpasbare categorieën
- Aanpasbare rapporten
- Activiteitendashboard
- Analyse van verkooptrends
- Aparte controles
- Bar Tab Management
- Beheer van cadeaubonnen
- Beheer van ontvangstbewijzen
- Bestellingen bijhouden
- Betalingen verwerken
- Btw-beheer
- Cashbeheer
- Deelcontroles
- Dynamische prijzen
- Elektronische betalingen
- In- en uitklokken
- Inkooporderbeheer
- Integratie in de administratie
- Integraties van derden
- Inventarisatie
- Keuken- en menubeheer
- Klantendatabase
- Klantgeschiedenis
- Kortingsbeheer
- Loyaliteitsprogramma
- Mobiele betalingen
- Multilocatie
- Offline toegang
- Orderbeheer
- Personeelsbeheer
- Productcatalogus
- Promotiebeheer
- Rapportage en statistieken
- Receptenbeheer
- Reserveringenbeheer
- Streepjescodes en tickets scannen
- Tabellenbeheer
- Tijdklok
- Tips beheren
- Toegangsopties/machtigingen
- Transactiegeschiedenis
- Verkooprapporten
- Verwerking van creditcards
- Voorraadbeheer
Horeca kassasystemen
- API
- Aandelenbeheer
- Aanpasbare rapporten
- Activiteitendashboard
- Analyse van verkooptrends
- Aparte controles
- Beheer van cadeaubonnen
- Beheer van ontvangstbewijzen
- Bestellingen bijhouden
- Btw-beheer
- Cashbeheer
- Deelcontroles
- Elektronische betalingen
- Gegevens importeren en exporteren
- Inkooporderbeheer
- Integratie in de administratie
- Integraties van derden
- Klantendatabase
- Klantgeschiedenis
- Kortingsbeheer
- Leveringsbeheer
- Loyaliteitsprogramma
- Mobiele toegang
- Multilocatie
- Offline toegang
- Online bestellen
- Orderbeheer
- Orderinvoer
- Personeelsbeheer
- Prijs- en margebeheer
- Promotiebeheer
- Rapportage en analyse
- Rapportage en statistieken
- Realtime gegevens
- Realtime rapportage
- Realtime updates
- Reserveringenbeheer
- Retourbeheer
- Streepjescodeherkenning
- Streepjescodes en tickets scannen
- Tabellenbeheer
- Tips beheren
- Toegangsopties/machtigingen
- Transactiegeschiedenis
- Verkooppunt
- Verkooprapporten
- Verwerking van creditcards
- Voorraad bijhouden
- Voorraadbeheer
- Waarschuwingen/Meldingen
Kassasystemen
- API
- Aandelenbeheer
- Aanpasbare rapporten
- Activiteitendashboard
- Afbetalingsbeheer
- Analyse van verkooptrends
- Beheer van cadeaubonnen
- Beheer van ontvangstbewijzen
- Beheer van retailvoorraad
- Betalingen verwerken
- Btw-beheer
- CRM
- Elektronische betalingen
- Elektronische handtekening
- Factureren
- Factuurbeheer
- Inkooporderbeheer
- Integratie in de administratie
- Integraties van derden
- Kassasystemen voor restaurants
- Klantenaccounts
- Klantendatabase
- Klantgeschiedenis
- Kortingsbeheer
- Loyaliteitsprogramma
- Multilocatie
- Offline toegang
- Orderautomatisering
- Orderbeheer
- Personeelsbeheer
- Promotiebeheer
- Provisiebeheer
- Rapportage en statistieken
- Realtime gegevens
- Realtime rapportage
- Realtime updates
- Retail POS
- Retourbeheer
- Streepjescodeherkenning
- Streepjescodes en tickets scannen
- Toegangsopties/machtigingen
- Transactiegeschiedenis
- Verkooporders
- Verkooppunt
- Verkooprapporten
- Verwerking van creditcards
- Voorraad bijhouden
- Voorraadbeheer
- Waarschuwingen/Meldingen
- eCommerce-beheer
Online bestelsysteem
- Aanpasbare branding
- Activiteitendashboard
- Beheer van cadeaubonnen
- Beheer van ontvangstbewijzen
- Bestellingen bijhouden
- Betalingen verwerken
- Contactendatabase
- E-mailmarketing
- Integraties van derden
- Kassasystemen voor restaurants
- Klantenaccounts
- Leveringsbeheer
- Loyaliteitsprogramma
- Marketing via meerdere kanalen
- Menu's maken
- Mobiele betalingen
- Mobiele boeking
- Mobiele toegang
- Multilocatie
- Online bestellen
- Online betalingen
- Online reserveringen
- Orderbeheer
- POS-integratie
- Planning van bestellingen
- Promotiebeheer
- QR-codes
- Rapportage en statistieken
- Realtime analyse
- Reviewbeheer
- Schatting van levering
- Sms-berichten
- Voor meerdere talen
- Voor restaurants
- Voorraadbeheer
- Waarschuwingen/Meldingen
- Websites personaliseren
Restaurant management software
- API
- Aandelenbeheer
- Aanpasbare branding
- Aanpasbare rapporten
- Activiteitendashboard
- Analyse van verkooptrends
- Beheer van cadeaubonnen
- Bestellingen bijhouden
- Elektronische betalingen
- Factureren
- Geïntegreerde boekhouding
- Inkooporderbeheer
- Integratie in de administratie
- Integraties van derden
- Keuken- en menubeheer
- Klantendatabase
- Klantgeschiedenis
- Kortingsbeheer
- Levering volgen
- Loonkosten rapporteren
- Loyaliteitsprogramma
- Mobiele toegang
- Multilocatie
- Online bestellen
- Orderbeheer
- Orderinvoer
- Personeelsbeheer
- Prestatiemeetwaarden
- Prognose
- Promotiebeheer
- Rapportage en analyse
- Rapportage en statistieken
- Realtime analyse
- Realtime gegevens
- Realtime meldingen
- Realtime rapportage
- Realtime updates
- Reserveringenbeheer
- Sociale promotie
- Streepjescodes en tickets scannen
- Tabellenbeheer
- Tijdklok
- Toegangsopties/machtigingen
- Verkooppunt
- Verkooprapporten
- Verwerking van creditcards
- Voorraad bijhouden
- Voorraadbeheer
- Waarschuwingen/Meldingen
- Wachtlijstbeheer
Bekijk de volledige lijst van Restaurant management software
iPad kassasysteem
- API
- Aandelenbeheer
- Aanpasbare rapporten
- Activiteitendashboard
- Analyse van verkooptrends
- Beheer van cadeaubonnen
- Beheer van ontvangstbewijzen
- Beheer van retailvoorraad
- Btw-beheer
- CRM
- Cashbeheer
- Elektronische betalingen
- Gedeeltelijke betalingen
- Gegevens importeren en exporteren
- In- en uitklokken
- Inkooporderbeheer
- Integratie in de administratie
- Integraties van derden
- Kassasysteem voor bars
- Kassasystemen voor restaurants
- Klantenaccounts
- Klantendatabase
- Klantgeschiedenis
- Kortingsbeheer
- Loyaliteitsprogramma
- Multilocatie
- Offline toegang
- Orderbeheer
- Personeelsbeheer
- Prijsbeheer
- Promotiebeheer
- Provisiebeheer
- Rapportage en statistieken
- Realtime gegevens
- Realtime rapportage
- Realtime updates
- Retourbeheer
- Retouren bijhouden
- SSL-beveiliging
- Streepjescodeherkenning
- Streepjescodes en tickets scannen
- Tijdklok
- Toegangsopties/machtigingen
- Transactiegeschiedenis
- Verkooppunt
- Verkooprapporten
- Verwerking van creditcards
- Voorraad bijhouden
- Voorraadbeheer
- eCommerce-beheer
Alternatieven voor Lightspeed Restaurant
Meer alternatieven voor Lightspeed Restaurant
Toby V.
Lightspeed at the speed of light!
Pluspunten:
The set up was easy with great support from the staff at Lightspeed. Great ability to handle multiple floor plans, products, users and reporting. Very full featured software that should be able to handle any restaurant's business.
Minpunten:
It can be a little confusing when first starting to use the ordering piece on the ipad, a bigger learning curve than some other POS systems, but once you practice with it a bit, it makes sense.
Overwogen alternatieven: Clover, TouchBistro en Toast POS
Redenen om voor Lightspeed Restaurant te kiezen: Square was not robust enough and their pricing for multiple order entry ipads was too high.
Overgestapt van: Square Point of Sale
Redenen om over te stappen op Lightspeed Restaurant: It had all the functionality that we needed and the pricing was good and the support is phenomenal!
Malcolm K.
Choose Lightspeed!
Opmerkingen:
Lightspeed was, is, and will continue to be great for us.
Staff loves the ease of use of the front end. I love the simplicity of updating the online site, the data available for export in the office, and the full integration with our other software.
Pluspunten:
We had the highest expectations for Lightspeed POS and have been ecstatic about the choice. Staff appreciates the ease of use and the quick customization (once familiar with back office which does not take that long). We have continued to appreciate the helpful 24 hour customer service team. Even when they did not have answers for our unique problems, they always did their best to figure out a workaround. The ability to export raw data of every receipt item for every receipt entered has proven invaluable. With knowledge of Excel, data analytics have been insightful and highly beneficial. Since the pandemic began, Lightspeed has continued to innovate and has improved their product which has allowed us to create an online ordering site for pickup and delivery. And the best part is full integration with our online site, POS, accounting software, and scheduling software.
Minpunten:
First, no POS is perfect, including Lightspeed. Understanding the back end has allowed us to create work arounds for things the software is currently incapable of doing as intended at this time. One thing has been problems with combos, which we resolved with a workaround. The biggest con is the process used for some software upgrades. Understandably, when a request is made often, it is pushed up the programmer's priority list. There are however some upgrades that, although not highly requested, can definitely improve the product. I have several requests into the programmers at this time.
Overwogen alternatieven: Squirrel POS, Silverware Avrio, TouchBistro en Hippos POS
Redenen om over te stappen op Lightspeed Restaurant: Lightspeed being Ipad based was the first consideration which eliminated some. Then online reputation, customer service, and sales process were taken into account. And, as a publicly traded company, the Lightspeed stock at the time of purchase was in the news and it was at the start of it's rise. At this writing, it is almost triple that price.
Harkirat B.
Lightspeed Review
Pluspunten:
I like how easy it is to use and how it comes with so many features that are useful in our business. It is very organized and you are able to look up records and sales from years passed and compare which allows you to grow your business.
Minpunten:
I don't think there is anything I dont like
Clif P.
Not interested in much other than sales
Opmerkingen:
Implementation was terrible. The salesman made onboarding sound very simple, but when I was putting my items into the system, it was no better than square to do. The company's idea of helping you seems to be to create videos for you to figure out their software so that they don't really have to help you. The few times I called to try to get help with items, the support staff was very short and seemed more interested in just getting you off the phone and moving on. Perhaps there performance reviews are based on quantity of clients "helped".
I was very clear with the sales team about what I needed for my business. I messed up when I quickly glanced at the invoice of equipment they sent me and didn't see the discrepancy in the quantities. Also, I came to find out that their claim that none of the equipment that I already had with square would be compatible with lightspeed is completely false. They basically sent me the same star printers that I had with square and cash drawers that I could have used with my current printers as well. While the pricing online says the monthly fees, their salesman knew that I needed more registers than they sent me. Some time later, I requested that they send me the rest of the registers that I needed as I had originally requested and chalked the wrong number up to a mistake. They sent me the hardware and threw a bunch of additional software charges in the mix without even mentioning them. All charges were made before I even saw an invoice.
I confronted them about it and the initial response was "all sales are final". At that point, I told them that they had two weeks to get back to me on how would reconcile the mistakes made by their company to retain me as a customer and mend our relationship. I didn't hear from them at all during that time. When they finally got back to me, I told them that I did not want to continue my relationship with them anymore, and and that I understood that I'd incur some costs in severing the partnership, but I thought it should be fair. I'd eat all shipping costs and hardware from the first order, but I wanted a refund on the unauthorized charges and for software to be prorated to time elapsed only. I understood I would be out several thousand dollars. I was told "there is nothing we can do" by multiple managers. Finally, just today I received an invoice concerning my refund for the second order of hardware and the refund did not include any of the software as discussed with their managers, and they want to charge me a 20% restocking fee for hardware that never even made it to my place of business. The refund that they are supposedly giving me for absolutely no services rendered. This company is totally crooked. Do not make the same mistakes that I have. I will likely be perusing legal action against this company if they do not respond appropriately.
Pluspunten:
I thought this product was going to be a great way to more easily keep my books up to date and get pricing and inventory dialed in as compared to square. It has a lot of functionality compared to a product like shop keep or square.
Minpunten:
Service - Limited concern for the customer's problems. No effort to actually work through and understand a client's business. Sales Team - Arrogant and dishonest Billing - Sly and deceitful. Invoices serve as contracts as they contain fine print at the bottom that refers a client to the company's actual contract and product terms that the client must hunt down for themselves. Management - No concern for clientele.
Sarah T.
Would (and have) recommeded
Opmerkingen: With thoughtful planning and set up, we have seen a lot of value from the on-board features. We run a loyalty program using just the basic features of the POS.
Pluspunten:
The setup took time, but with good planning, we are able to get a lot of value out of the back-end reporting without the add-on module.
Minpunten:
I wish our Chase payment system could be integrated.
Overwogen alternatieven: TouchBistro
Redenen om voor Lightspeed Restaurant te kiezen: The previous system did not provide robust enough reporting and did not function when there was an interruption in the internet connection.
Redenen om over te stappen op Lightspeed Restaurant: In the end, Lightspeed did not offer full integration with Chase, but came to the table with an offer on hardware that made it more attractive.
