SyncSpider

Tschüss Zapier

Pluspunten:

Endlich ein Produkt aus Europa, mit dem man WebServices verbinden kann! Da kümmert man sich um WebServer, Mail-Service, Payment etc von europäischen Anbietern und nachher laufen die Daten dank Zapier doch wieder über die USA. Damit ist nun Schluss, denn SyncSpider ist eine Lösung aus Österreich, die Web-Anwendungen verbinden kann. Dazu kommt noch, dass die Integration nicht nur auf den WebHooks basiert. SyncSpider greift auf Schnittstellen der einzelnen Services zu und kann damit mehr Funktionen anbieten. Ich habe noch nicht alle Möglichkeiten ausprobiert, aber bislang blieben keine Wünsche offen. Bei mir spricht nun die Verkaufsplattform mit dem E-Mail-Serivice und mit dem Mitglieder-Plugin. Die Einrichtung ist einmal etwas Aufwand, aber dann funktioniert alles vollautomatisch. Ich mag auch die Möglichkeit per E-Mail über die einzelnen Aktivitäten oder Fehler informiert zu werden.

Minpunten:

Die Benutzeroberfläche enthält oft viele Informationen, da erschlägt mich etwas. Nun fehlt nur noch die Anbindung an BookLikeABoss, dann wäre ich rundum versorgt.

Never worry about your data again. EUROPEAN ZAPIER ALTERNATIVE!

Opmerkingen: Without a doubt, SyncSpider is one of those tools that you need to have in your toolbox, especially if you are into e-commerce, where automation is a key factor. I had been looking at Zapier and Integromat alternatives for a while now, but no matter how much I have tested, none of them convinced me, until SyncSpider appeared. In Conclusion: If automations is something you need and you don't have another tool in the bag already, that does the same thing, then it's worth getting it for this competetive pricing and their service is also located in Austria/EU! That's just awesome for all automating-jobs that have to be done in european countries!

Pluspunten:

- Quick and helpful answers through the help chat - Handles big volumes of data - They've increased the rate of integration (this seemed to be common among the complaints). - SyncSpider have webhooks and external API.

Minpunten:

- Needs more integrations (which they're working on) - UI needs work (I think I saw somewhere that they're working on it). - Some integrations may require more technical grease - but they do have decent video tutorials and instructions you can follow and while I did not get to experience the support myself, other have reported that it was great.

Spider Web For Integration And Connection

Pluspunten:

I like that it can connect to many apps which I am already using - even some . The support is prompt to help if you hit any road bumps although they already have rich documentation. The speed of adding new apps to the platform is also amazing. Overall, I love the customer-centric approach from the team behind this software.

Minpunten:

The UI/UX looks a bit dated. It's not as intuitive as Zapier when you first started using it. Hence, do expect some learning curve.

Not ready for market

Opmerkingen: Utterly frustrating.
The members of the support team are very generous with their time and patience, so this is not a reflection on the team and there is definitely an effort to give good prompt support. A good addtion when a task is going nowhere as in my case, would be the offer of support via teamviewer to go through the task together. This would be both instructive and save a lot of time with all the going backwards and forwards and hanging about.
But after 7 weeks using this product daily (bar one week when my computer died), my overriding belief is that this product doesn´t do what it claims, and is simply not ready for market, which is a great shame.
The videos are promotional and contain no information that show you how to create tasks, just lots of bla bla bla about all the wonderful things Synchspider can do.
I have a week to decide whether to refund or not.
Disappointed.
This is not the review I wanted to write.

Pluspunten:

It´s promise: lots of promises. No need for developers. Will save loads of time. Will save money. Autonomy. Easy to use. Great support.

Minpunten:

After selling it as a software that dispenses of the need to rely on developers, within weeks of running into problems Synchspider´s solution was to offer to do the task required for 400€. Or to set up an API for 2000€. What was that about no need for developers, the main promise of the product? And there are already other omnichannel softwares out there doing the same job of linking up to marketplaces for a lot less. So, it took 2 weeks to link my website (prestashop) to Synchspider. In advance of buying, it was confirmed that Synchspider supports Prestashop. I have spent another 5 weeks trying to create a CSV from my backoffice, to then send this csv data to Amazon. Every day. All day. Lovely support team who can only work within the permiters of what has already been created. But am beginning to feel like a guinea pig. I expected some learning curve, but every day there is a new button that needs pressing to resolve this or that. There is a lack of overriding information to give an overview as to how the system works. There are choices that are left unexplained as you move through the task, so the user can´t interpret what is required without relying heavily on support. So lots of to-ing and fro-ing and still no result.

Perfect tool for automating your tasks

Opmerkingen: SyncSpider is like a central hub that allows you to automate any e-commerce business processes by integrating data from multiple online services.
It allows you to synchronize data between any online store platform, your customer relationship management (CRM), your accounting package, and your shipping management software. From my experience that worth a lot to my clients and saves them time & money.
This means that you can automatically import all orders and shipments into a client's accounting package and update their CRM with new customer information. I can now easily integrate all my tools and services into a very effective automation workflow. Already connected a few of my client's websites to sync data from Amazon, Shopify, WooCommerce, into Google Sheets. Then created a workflow that collects emails of new clients that made an order into their Mailchimp. Just started using SyncSpider and there are so many integration options that blow my mind. I highly recommend that service!

Pluspunten:

Perfect tool for automating tasks. I'll explain a bit about what it's all about for anyone that didn't use such tools yet. As a business owner, I am constantly looking for ways to increase productivity, cut costs and improve my bottom line. There is no better way to do this than to automate things.

Minpunten:

I haven't stumbled yet at any issues yet.