360Learning

The Best Tool for Collaborative Learning

Opmerkingen: Incredible. True partners with Aircall and a pleasure to work with.

Pluspunten:

360Learning is incredibly easy to deploy and use. One of the best things about this software (and in comparison to other LMS) is the fact that anyone can adapt to it easily - the UX/UI of the platform is similar to Netflix or social media - which allows for a quick understanding of where to go to find things. 360Learning was also incredibly helpful in pushing through the initial setup at the very beginning when we need to move quickly to deploy it company-wide (at the time we were 350). Authoring is also significantly easy to use and easy for me to coach/train others into using it. One of the things that are great (and also not so great at the same time) is the fact that they really take in feedback and listen to their customers really well. They make a lot of updates and change things (which can also be an issue once someone gets used to using it!) :) Their support and account managers are reactive, super fast, reliable and helpful.

Minpunten:

- Search Functionality. The search functionality is really bad and I struggle with this aspect the most. We have issues with our employees finding the learning that they need. - Customization. I would like to customize the design of the homepage more to allow to highlight or showcase specific parts/courses to our organization's needs. - More robust authoring tools. I have to integrate more tools outside to achieve the impact I want with our learning experience.

Eerder overwogen alternatieven: Lessonly, Rise Up en Docebo

Redenen om over te stappen op 360Learning: We chose 360Learning because of the value of collaborative learning, their partnership, support and product. It was the best fit for Aircall and allows us to democratize learning and knowledge sharing.

A learning system that I would recommend

Opmerkingen: The deployment of the platform went very well, the 360Learning team was very responsive and present throughout the project.

Pluspunten:

The platform is very intuitive and easy to use. Users can navigate quickly and easily to find their training courses.Different possibilities are offered for statistics monitoring at different levels. Especially for the manager who can see at a glance the training of his team. The platform offers the possibility to create content quickly by yourself, a huge advantage to encourage knowledge sharing internally!Finally, several functionalities are proposed to allow the exchange between learners and trainers, or between one learner and another (comments, discussion forum, reaction sharing...)

Minpunten:

A tool that has many advantages but it can sometimes be limited for the administrative management of the training (automatic repetition of some trainings is not possible for example, admin role by population, translations of the training titles that is integrated in an additional option).

Eerder overwogen alternatieven: Coorpacademy en Cornerstone LMS

Redenen om voor 360Learning te kiezen: The tool that was not intuitive enough and did not offer a positive enough user experience.

Overgestapt van: Cornerstone LMS

Comprehensive and user friendly

Opmerkingen: We have had a very good experience that suits our organisation's needs.

Pluspunten:

The platform allows for a great variety of content. Its ease of use make it quick in the implementation of new content, as well as in the inclusion of new authors. Learners are very satisfied with the interface and the interactive elements.

Minpunten:

Some translations into Spanish and Portuguese were automated and did not match the quality we required, but this was fixed by the developers.

Not The Best Yet, But Certainly On Track To Be

Opmerkingen: One of the best things about 360Learning is its customer service. Their CS team is top notch and are always there to help us when we need it. Overall, like many LMS', it is certainly love/hate. We don't love to hate it but we love a lot of what it does but when it doesn't do what it's supposed to or lacks a key feature that some of it's competitors offer, it's a frustrating level of hate.

Pluspunten:

In a fast paced tech environment, the ability to author content at speed is very important. 360Learning allows us to quickly author/build courses that our learners enjoy and have a really great experience with. The user experience is one of the best parts of this product.

Minpunten:

Its live session feature has A LOT to be desired especially compared to some of it's competitors that offer Events pages, easy sign up and registration, Zoom integrations and more. The other item on my list that floats at the bottom of 'things 360Learning does not do well' is it's automatic timeout feature when learners are consuming content. The feature resets learner progress after 15 minutes of inactivity. Reset, not pick back up where you left off. This is a major pain point for us if we have a video or exercise that is longer than 15 minutes.

Eerder overwogen alternatieven: HowNow, Absorb LMS, BRIDGE en Docebo

Redenen om over te stappen op 360Learning: It has the most features, for the best price. It also allows us, as a small L&D team to manage the system without needing a system admin.

360Learning review

Pluspunten:

ease of use, ability to create our own content, how it integrates with 3rd party content and our HRIS

Minpunten:

I think reporting could be better, although through workarounds I have been able to get what I need

Eerder overwogen alternatieven: LearnUpon, Docebo en TalentLMS

Redenen om voor 360Learning te kiezen: It was too cumbersome for our needs (and customer support was not responsive)

Overgestapt van: Cornerstone LMS

Redenen om over te stappen op 360Learning: ease of use and better integrations with our existing HRIS