MyPOS Connect

door Tri-City Retail Systems

Wie gebruikt MyPOS Connect?

Specialty retail market; small to mid-sized retailers.

Wat is MyPOS Connect?

A Cloud "enabled" POS solution for growing retailers who want to manage multiple stores with ease. The rock-solid reliable POS app operates with or without an internet connection and integrates to popular EMV-compliant merchant services providers. Powerful back office inventory tools ensure maximum returns on every inventory spend. Flexible customer relations features build loyalty and enable proactive marketing campaigns. Run real-time reports from any browser, anywhere, anytime.

MyPOS Connect - Details

Tri-City Retail Systems

http://www.tricityretail.com

Opgericht in 1996

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MyPOS Connect - prijsoverzicht

MyPOS Connect heeft geen gratis versie en biedt geen gratis proefperiode.


Gratis versie

Nee

Gratis proef

Nee

MyPOS Connect deployment and support

Ondersteuning

  • 24/7 (contact met medewerker)
  • Kantooruren

Implementatie

  • Cloud, SaaS, Web
  • Geïnstalleerd - Windows

Training

  • Live online
  • Documentatie

Functies van MyPOS Connect

  • Beheer van cadeaubonnen
  • Elektronische handtekening
  • Kassasystemen voor restaurants
  • Kortingsbeheer
  • Loyaliteitsprogramma
  • Multilocatie
  • Profielen van klantenaccounts
  • Provisiebeheer
  • Retail POS
  • Retourbeheer
  • Streepjescodes scannen
  • eCommerce-integratie

Bekijk de volledige lijst van Kassasystemen

  • Beheer van cadeaubonnen
  • Kortingsbeheer
  • Ondersteuning van loyaliteitsprogramma's
  • Prijsbeheer
  • Provisiebeheer
  • Retouren bijhouden
  • Streepjescodes scannen
  • Touchscreen
  • Verkoop bijhouden
  • Voorraadbeheer
  • eCommerce

Bekijk de volledige lijst van Kassasystemen voor detailhandel

  • CRM
  • E-mailmarketing
  • Inkooporderbeheer
  • Loyaliteitsprogramma
  • Multilocatie
  • Orderbeheer
  • Personeelsbeheer
  • Postorder
  • Provisiebeheer
  • Rapportage en analyse
  • Retourbeheer
  • Voorraadbeheersysteem
  • eCommerce

Bekijk de volledige lijst van Retail software

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Reviews van MyPOS Connect

Read all reviews

Overall rating

4,8/5

Average score

Gebruiksgemak 4,7
Klantenservice 4,9
Functies 4,4
Waar voor je geld 4,8

Review software

Share your experiences with other software buyers.

Schrijf een review!
Channing S.
Owner
Landbouw, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 28-7-2020

"MyPOS Connect review"

Opmerkingen: Excellent support.
With so many different on line and delivery companies, not looking for perfect integration but need smoother methods for inputting, tracking orders from external systems...

Pluspunten: License fee grows with you based on number and actual use- helpful for seasonal and small business.
Card machine and on line business integrations.
Service! Excellent support.

Minpunten: There are no hints or self help instructions. While this would be difficult to keep current and is part of their business plan to encourage purchase of support, its not overwhelmingly negative.

Antwoord van de leverancier

van Tri-City Retail Systems op 29-7-2020

Hi Channing, thank you so much for your review and your comments on our service and support. I agree that our user documentation could be improved; we are constantly trying to update the manual but it is a never-ending challenge. Regarding self-help instructions, we recently created a series of screencasts that you can access from the Customer Resource page on our website. They weren't available yet when you had your training, so you might not even know they exist. if you have any other specific ideas about how we can improve MyPOS Connect, please don't hesitate to send them to [email protected] or email me directly.

  • Bron van de reviewer 
  • Beoordeeld op 28-7-2020
Johnathan R.
Purchasing Manager
Gezondheid, wellness en fitness, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 23-7-2020

"Simple and easy to use!"

Opmerkingen: MyPos helped streamline purcahsing and inventory management. At the same time, the back office gave the administration a lot of access what we needed to log into a store's computer to do.

Pluspunten: The adaptability of the software. There are a lot of customer things that can be done to fit the needs of our organization. At the same time, the program is very simple and easy to use. The transition for our team was seamless.

Minpunten: The program is a little slow at the till when processing transaction and searching up in our customer database. Our internet connection is fine, but sometimes it take a little longer than we would like to complete some tasks.

Antwoord van de leverancier

van Tri-City Retail Systems op 24-7-2020

Hi John, Thank you very much for your review. I'm concerned about your comment about speed when accessing your customer database. I know that you have over 400,000 customer records, these are all locally stored on each POS station, so the speed of the internet doesn't come into play here. What does affect the speed is the processing power and amount of RAM memory your POS stations have. The bigger the database, the more power you need. Please feel free to contact me to discuss your options for more powerful workstations.

  • Bron van de reviewer 
  • Beoordeeld op 23-7-2020
Linda L.
Manager
Musea en instituten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    3 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    3 /5
  • Waarschijnlijkheid van aanbeveling
    6/10
  • Bron van de reviewer 
  • Beoordeeld op 23-7-2020

"Great Software"

Opmerkingen: Great experience, still working on understanding how to grow our use and make it more effective.

Pluspunten: Support for the software, set up and make changes are easy, clear fields and how to's.

Minpunten: Not enough fields for our current requirements.

Antwoord van de leverancier

van Tri-City Retail Systems op 24-7-2020

Hi Linda, thank you for your review; your comments are greatly appreciated. I am concerned to see your scores for "Feature/Functionality" and "Value for Money". We built the membership functionality based on your specifications. So if your requirements have changed, let's look at that. I would also like to know more about why you feel that MyPOS Connect is not excellent value for the price. We believe that our solution offers enterprise-level functionality at a price-point that anyone can afford. If you don't agree, I would love to talk to you about that.

  • Bron van de reviewer 
  • Beoordeeld op 23-7-2020
Alex W.
General Manager
Tabak, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 31-7-2020

"My POS Connect"

Pluspunten: I love the feature of the import and export when doing counts, POs, and inventory corrections. The amount of field to get nuanced information when searching is perfect.

Minpunten: The a couple of problems absolutely have arose over the last 6 months but we have worked past them with the help of the support team. Being that we are in tobacco its kind of a drag that Shopify is the standard of website that it would like us to use.

Antwoord van de leverancier

van Tri-City Retail Systems op 4-8-2020

Hi Alex, Thanks so much for the awesome review! Regarding your Shopify comment, you're right, it is the only "off-the-shelf" eCommerce solution for MyPOS Connect. However, we do have a Web API that will allow you to choose any eCommerce platform you like and then integrate it with our database. Please feel free to reach out to me directly or contact our support team if you would like more information.

  • Bron van de reviewer 
  • Beoordeeld op 31-7-2020
Amber T.
Customer Service Representative
Musea en instituten, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    4 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 24-7-2020

"myPOS Connect"

Opmerkingen: We don't have an online store yet, but are headed in that direction. It is good to know that there is an integrated solution available: MyPOS + Shopify

Pluspunten: Best feature (as compared to our previous system) is Physical Inventory taking. Many of our products are non-inventory (i.e. tickets), and we have a fairly small shop. We hand count on paper when we do our yearly inventory. MyPOS allows you to export your product list to Excel, and arrange the paper count sheets in any order that suits you. You can manually input your QTYs back into Excel and then import the numbers to myPOS. Using Excel saves a lot of time. Our previous system didn't allow flexibility in sorting the list, so entering QTYs after the count was very tedious.

Minpunten: Our previous system allowed us to have 2 separate programs running: the sales module, and the back office module. We could easily switch between windows, to make sales to customers and then (when there's no customer) do back office tasks. MyPOS Connect doesn't allow that flexibility. My desk is a public facing position, where I do sales + all of the back end work. If a customer wants to make a purchase while I am working in the back end (e.g. creating a PO), I have to close it and navigate to the sales screen when a customer wants to make a purchase. This is the biggest drawback of this program. I feel like I lose a lot of time, navigating between front end and back end, as I try to balance customer service with productivity (in terms of "back office" work).

Antwoord van de leverancier

van Tri-City Retail Systems op 27-7-2020

Hi Amber, Thank you for your review and especially for the kind words about our support. I agree with you about the inconvenience of not being able to have two instances of the program running on the same workstation; it means that you must exit out of the POS module to perform back office functions (and vice versa). It's partly a result of how the software is licensed. We will definitely bring this discussion to the developers of MyPOS Connect and see if there is a way to rectify this in a future release.

  • Bron van de reviewer 
  • Beoordeeld op 24-7-2020