Bigin by Zoho CRM

The solution that changed my business game!

Opmerkingen: All in all, I strongly recommend it to any small business owner seeking a comprehensive, cost-effective CRM solution. This programme includes everything you need to manage your clients and take your business to the next level, whether you're a startup or an established firm.

Pluspunten:

As a small business owner, I am always looking for ways to improve and streamline my operations, and Bigin has been a major game changer for me. I discovered this software when investigating several CRM solutions, and I must say, I am delighted I did. It checks all the boxes for me and my team, from its robust features to its affordable cost. The pros are many, but I will highlight a few. Its usability is unparalleled, especially for non-technical team members. Its price plans are not only reasonable but also flexible, with a variety of alternatives available for enterprises of various sizes. Lastly, its extensive integrations with Zoho's range of business tools make it a one-stop shop for all of my business requirements.

Minpunten:

While there are several benefits, there are a few drawbacks to consider. First and foremost, the mobile app could be improved, notably in terms of speed and navigation. Second, reporting might be more thorough and user-friendly. Third, I wish there were more options for customising the lead capture form. Finally, the setup procedure can be intimidating, especially for those new to using CRM's like one of my team member had to go through.

Overwogen alternatieven: Vtiger CRM en Pipedrive

Redenen om over te stappen op Bigin by Zoho CRM: It was a cheaper offering with robust features along with the brand name of Zoho.

CRM that delivers a lot for a fair price

Opmerkingen: Briefly my total experience was great. In 3 months I tested at least CRM's for my company, which is small and Bigin was the most assertive of all. It helped me a lot the days I used it, and I intend to continue using it.

Pluspunten:

What I liked the most were the automations. They critically optimize my time and help me control my funnels of different prospecting strands.

Minpunten:

I think the only two issues I miss the most are more integrations to the CRM and the slightly more laborious way of exporting lists to the system. Nothing too complicated either, but it makes a slight difference.

Bad experience with Bigin

Opmerkingen: It was good & i was very happy till i found all my accounting data was not integrated and had to add contacts manually

Pluspunten:

Integration with GSuite Tasks / Calendar

Minpunten:

The worst is it does not integrate with Zoho Books, there is not point. I spent time exporting contacts from books and importing to Bigin and then realised this is foolish to do. They promised to integrate with books but they also suggested to use zoho flow another paid application. This is not fair as why should i keep paying for applications, they should have offered zoho flow for free as it is their fault when CRM is not integrated with books/accounting

Overwogen alternatieven: HubSpot CRM

Redenen om voor Bigin by Zoho CRM te kiezen: To ensure zoho books integration should work and felt natural extension

Overgestapt van: HubSpot CRM

Redenen om over te stappen op Bigin by Zoho CRM: To ensure zoho books integration should work and felt natural extension

How you manage your CRM

Opmerkingen: I benefited a lot from the experience of working with this program, it facilitated a lot of my work and saved a lot of time.

Pluspunten:

A program with good features for CRM management, suitable for small and large companies, offers a free trial and a free version, easy to operate, and facilitates the management of reports and data.

Minpunten:

It is a good platform, but it needs to improve its work on mobile. Adding new options will make the program faster and more suitable for companies with a large number of employees.

Bigin CRM

Pluspunten:

The flow of the platform is smooth and intuitive, making it simple to navigate and manage my tasks efficiently. The customization options are also fantastic, allowing me to tailor the CRM to my specific business needs.

Minpunten:

That I have to pay for every user, so it would be very good especially on early stage if you can at least start with two users. Talking as a small business

Overwogen alternatieven: HubSpot Marketing Hub

Redenen om over te stappen op Bigin by Zoho CRM: Because it allows me to try before paying for the product