Acronis Cyber Protect Cloud

3-2-1 Backup is not optional for self-employed

Opmerkingen: I have Acronis installed on 5 devices: 2 smartphones, 1 desktop, and 2 laptops. which is perfect for me, my business, and personal backups. great product for self-employed!

Pluspunten:

Acronis has always been an industry standard with imaging and ease of use. I have been using a version of the product since 2005! Software has a small footprint, easy to install, easy to use, and it just works.

Minpunten:

Pricing over the years has varied, and when the Acronis Cloud product first came out, it was unlimited storage, and the following year, it was discontinued and storage costs drove the pricing. I get it about storage, but also dislike the fact that I have to maintain the software, storage, files ect versus the set-it-and-forget-it capability I had gotten used to.

Useful for PC configuration (image backup and restore)

Opmerkingen: Easy to operate because cloud backup can be performed with the same configuration as on-premises. Pricing is more economical than other services. An introductory one for those who do not use cloud services. We only restored the server as a test, but we converted the image to a model different from the physical server. Servers can be restored even in case of fire or disaster damage.

Pluspunten:

Since the operation during backup is relatively light, the resource utilization rate during backup does not increase much, even on low-specification servers. Easy-to-install agents. Easy to understand user interface. Many functions help to secure your data.

Minpunten:

Email notifications are sent after the backup, but the email notifications do not arrive if the server fails. It would be nice if the cloud side could send a problem notification email if the backup were not done on the scheduled date and time. Reasonably priced and easy to operate.

No longer fit for purpose

Opmerkingen: Initially it was great but the service is no longer fit for purpose. Support is non existent and the product doesn't work.

Pluspunten:

The solution used to be great but over the last year or two the service has got steadily worse.

Minpunten:

We were using the service to backup servers, Microsoft 365 and desktop machines. The Acronis agent made two virtual servers unable to boot. The support was non existent and we spent a week diagnosing and working out the cause was the agent software. In this time we also tried to restore one of the servers but this also failed so we have moved away from Acronis as the solution can't be relied on in an emergency.It takes days for the support team to respond to tickets and when you have a server down as a result of their product this is not acceptable. They never solved the issue with the agent, didn't even get close in the 2+ weeks of back and forth with the support team which amounted to 4 or 5 responses in that time.

Acronis for MSPs

Pluspunten:

The ease of use to add clients and install agents

Minpunten:

If you use it from distribution and not directly, reaching support is a bit challenging

Acronis is absolutely a marvellous solution for complete Cyber Protection of critical Data

Opmerkingen: Acronis provides Data Security both as a backup as well as Data Protection against Ransomware attacks. The overall experience has been exciting.

Pluspunten:

Ransomware ProtectionVariety of Workloads supported

Minpunten:

There is hardly any feature to dislike. This solution is way ahead of its' competitors.