--- description: Ontdek de plus- en minpunten van Simphony POS en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Simphony POS - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Restaurant management software](/directory/20026/restaurant-management/software) > [Simphony POS](/software/202814/oracle-micros-simphony) # Simphony POS Canonical: https://www.capterra.nl/software/202814/oracle-micros-simphony Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/202814/oracle-micros-simphony?page=2) > Oracle Simphony POS past bij elk soort en grootte restaurant: casual, quick service, onafhankelijk, franchise, pubs, stadions en meer. > > Oordeel: score van **4.2/5** door 26 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Simphony POS? Oracle Simphony POS is een speciaal gebouwd platform voor restaurantbeheer voor eten- en drinkenactiviteiten van elke omvang, van onafhankelijke restaurants tot grote ondernemingen. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.2/5** | 26 Reviews | | Gebruiksgemak | 3.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 3.3/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 3.5/5 | Gebaseerd op alle reviews | | Functies | 4.0/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 70% | (7/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Oracle - **Locatie**: Chicago, VS - **Opgericht**: 1977 ## Commerciële context - **Beginprijs**: € 1,00 - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Arabisch, Chinees, Chinees, Deens, Duits, Engels, Fins, Frans, Hebreeuws, Italiaans, Japans, Koreaans, Nederlands, Noors, Portugees, Russisch, Spaans, Thai, Turks, Zweeds - **Beschikbare landen**: Australië, Canada, Denemarken, Duitsland, Finland, Frankrijk, Ierland, India, Isle of Man, Italië, Jersey, Mexico, Nieuw-Zeeland, Noorwegen, Saoedi-Arabië, Singapore, Spanje, Verenigd Koninkrijk, Verenigde Arabische Emiraten, Verenigde Staten en 3 meer ## Functies - Aparte controles - Barcode/Ticket Scanning - Beheer van cadeaubonnen - Betalingen verwerken - Cashbeheer - Elektronische betalingen - Elektronische handtekening - Factureren - For Bakeries - Integratie in de administratie - Inventarisatie - Kassasystemen voor restaurants - Kitchen/Menu Management - Klantenaccounts - Klantenbeheer - Kortingsbeheer - Kostenbeheer - Leveringsbeheer - Loyaliteitsprogramma - Menuplanning - Mobiele toegang - Online bestellen - Online betalingen - Orderbeheer - Orderinvoer - Personeelsbeheer - Prognose - Rapportage en analyse - Rapportage en statistieken - Receptenbeheer - Reserveringenbeheer - Retourbeheer - Routering - Sociale promotie - Tabellenbeheer - Third-Party Integrations - Tips beheren - Verkooppunt - Verkooprapporten - Verwerking van creditcards - Voedingsanalyse - Voorraad bijhouden - Voorraadbeheer - Waarschuwingen/Meldingen ## Integraties (3 in totaal) - FreedomPay - Restaurant365 - SevenRooms ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Restaurant management software](https://www.capterra.nl/directory/20026/restaurant-management/software) ## Gerelateerde categorieën - [Restaurant management software](https://www.capterra.nl/directory/20026/restaurant-management/software) - [Kassasystemen](https://www.capterra.nl/directory/20052/point-of-sale/software) - [Horeca kassasystemen](https://www.capterra.nl/directory/30603/restaurant-pos/software) - [Bezorgrestaurant software](https://www.capterra.nl/directory/30861/food-delivery/software) - [Food management software](https://www.capterra.nl/directory/20025/food-service-management/software) ## Alternatieven 1. [Toast POS](https://www.capterra.nl/software/136301/toast-pos) — 4.2/5 (549 reviews) 2. [Epos Now](https://www.capterra.nl/software/152638/epos-now) — 3.8/5 (713 reviews) 3. [Lavu](https://www.capterra.nl/software/118828/lavu) — 4.2/5 (257 reviews) 4. [CAKE POS](https://www.capterra.nl/software/143463/cake-pos) — 4.6/5 (522 reviews) 5. [Loyverse POS](https://www.capterra.nl/software/150632/loyverse-pos) — 4.8/5 (457 reviews) ## Reviews ### "Simphony Review - Minor DKL Food Group" — 5.0/5 > **Christian** | *8 juli 2020* | Horeca | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: The software once configured and implemented is easy to use, it's heavily customisable, allowing the ability to adapt for changes within the business and products. The ability to update the software from the enterprise level out to all Properties\\Workstations, is a convenient ability to have when managing a fleet of stores and POS terminals It ties into its own reporting system and the MyMicros App makes store sales checking a breeze > > **Minpunten**: The software and the back end design is very complex, it takes a lot of training with skilled trainers in the Oracle business to build and maintain those skill sets. Cost can be quite expensive when starting out, when there is a sufficient retail footprint the pricing can be negotiated to competitive rates > > Overall the software is a decent POS software, the customisation ability is a good fit for our business with the ability to fluidly adjust our products and menu to maneuver our business into strong customer sentiment positions. Earlier versions were prone to bugs, however the later versions appear more streamlined and database resource utilisation is lighter than it used to be. Once knowledge base is established and internal support personnel skills are enhanced the support of the software is quite easy. ----- ### "Oracle = A great global partner" — 4.0/5 > **Matt** | *4 juli 2020* | Horeca | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: One stop shop. POS, purchasing and reporting. The software has great capabilities and covers all areas a hospitality business requires > > **Minpunten**: Most adjustments to the program involve an additional purchase. Immediate support not often available > > I have been happy with our experience with Simphony. They provide a great product ----- ### "Great but expensive POS" — 4.0/5 > **Giovanni** | *30 januari 2026* | Horeca | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: It is very customizable, and the integration with Opera PMS is great. It is very known in the market, so when hiring new team members they most of the times already know how to use it > > **Minpunten**: It is very expensive, and the implementation process takes long time because all the Oracle wait list ----- ### "Worst POS experience in my tenured career" — 1.0/5 > **Patrick** | *18 april 2023* | Restaurants | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: There is nothing that I can highlight that a competitor couldn't also do well. > > **Minpunten**: There has not been a resolution on outstanding tickets opened two years ago during the initial implementation. Simple things like time reporting, creating buttons, and marking items as "unavailable" have issues. The system has a lag when servers log out of checks that prevents them from opening the checks on another terminal without a wait that feels like an eternity in the restaurant industry and with direct impact to the guest. Good luck calling support. Most of my experience involves the person I spoke with having no idea how to fix my issue and having to "escalate the ticket." This escalation process will last weeks, months, and in our case, years with no resolution. > > Terrible. The support team is a joke. They don't even understand their own product well enough to work through simple problems. Everything is "a known issue" that never works toward resolution. ----- ### "Simphony POS for Hotel" — 4.0/5 > **Geverifieerde reviewer** | *2 juli 2021* | Horeca | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Simphony POS is our standard POS in our chain hotel and it can interface to our Oracle Opera PMS \& Sunsystems FMS that's what I like the most in this software. Very smooth processing of ordering and payment method. PCI DSS compliance. > > **Minpunten**: The only challenge for this software is it's not yet register to Philippine government and the application is still on-going for more than a year. The reporting module is not as easy to generate. > > Over all, POS Simphony is a reliable POS used in the hotel. I'm hoping for the latest development when it comes to report generation. ----- Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/202814/oracle-micros-simphony?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/202814/oracle-micros-simphony) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens