Runn

Professional services companies: know your expected billing

Opmerkingen: The team are helpful and responsive to feedback; the tool is good and gets better every month.

Pluspunten:

Runn is great at providing a projection of what the billings of a professional services organisation will be in months to come. It's an essential part of running an effective business which isn't as commonplace as it should be!

Minpunten:

With a lot of pre-existing tools (time-keeping, invoicing, business intelligence), it took a bit of time to get everything integrated nicely. While they do have out-of-the-box integrations that might suit your needs well, we found our needs too specific and needed to make custom integrations. That said, their APIs have meant that we could do this integration reasonably easily.

Eerder overwogen alternatieven: Google Sheets

Redenen om voor Runn te kiezen: We had a hand-rolled solution using Google Sheets. It worked, most of time, but it was difficult to maintain, and difficult to use.

Overgestapt van: Google Sheets

Redenen om over te stappen op Runn: Moving to Runn meant that our whole project-management team could keep our future booked work up to date, and reliable projections of our future billing could be generated whenever we need them.

Easy to use for managing resource allocations and time reporting

Pluspunten:

This tool was so simple to implement, and it's easy to use to track what projects our resources are working on now and in the future. It gives us a good view of our cross-project metrics. I can't say enough about how customer support is very responsive to questions, issues, and feature requests. While the tool may not have every feature I want, it is a pleasure to work with this company.

Minpunten:

While I would like better reporting, they make it easy to export data and when I have a unique reporting need I can move the data to a spreadsheet. Therefore, the biggest area of improvement I see for Runn would be more security profiles. We could benefit from more flexibility than what they provide.

Eerder overwogen alternatieven: Hub Planner, Nifty, BigTime, Float, Hive en Saviom

Redenen om over te stappen op Runn: This product is much less expensive than many of the other tools we looked at, and provided most of the functionality we needed without being too complicated.

Solid project planning and resource mapping tool

Pluspunten:

It's ability to provide simple high level views to a project's timeline and phases, as well as more complex ones highlight individual roles and/or capacities.

Minpunten:

Having a slightly more zoomed out view or the ability to track forward and back at an increased rate.

A User-Friendly Tool for Project & Resource Planning

Opmerkingen: [sensitive content hidden] has been very proactive and supportive throughout the past year. Her dedication and responsiveness have made a big difference in our experience with Runn.io.

Pluspunten:

What I liked most about Runn is the easy, clear, and simple UI. It makes managing our team's workload and project timelines really straightforward. I can quickly see who’s doing what and when, which helps with planning. Plus, the resource forecasting and project tracking features are super helpful for staying on top of everything without feeling overwhelmed.

Minpunten:

Custom fields in reporting will be helpful!

Runn is THE way to manage projects and resources in 2022

Opmerkingen: We made the great decision to start using Runn in early 2021 and it has been a blessing.
Easy to set up, customize and roll out to the different teams. Everything is built with care and it shows. Overall, I couldn't recommend it more. In just a few months, we are able to get better visibility and control over our services teams with a fraction of the effort.

Pluspunten:

Clean interfaces and easy-to-use software, that's what you need when you are dealing with the complexities of project and resource management. Runn delivers exactly that and keeps improving every week. Team leads now have up-to-date visibility on every front, including project financials, team utilization and beyond, without spending the entire day trying to source the updated data. it's ready for them.

Minpunten:

Some Reports and permission levels are missing or are limited and we've had to figure out workarounds. This is something the team is working on and I am confident they'll be resolving it pretty soon.

Eerder overwogen alternatieven: Polaris PSA

Redenen om voor Runn te kiezen: Keeping projects and resource management in Excel is an absolute pain, it's extremely time-consuming and it's outdated the moment you close a file.

Overgestapt van: Microsoft Excel

Redenen om over te stappen op Runn: Nimble and hungry team looking to deliver on a top-notch experience. A smaller company/product allowed us to provide feedback and be heard. Polaris seemed too complicated, built on top of a legacy system that created a lot of confusion and not so user-friendly software.