Spider AF

Complete offering, incredible support, cannot recommend highly enough.

Opmerkingen: Throughout my interactions, they were quick to jump on calls with me to work through challenges, and their high-touch approach was the best I've ever seen of any service period.

Pluspunten:

There's so much to like, but if I had to pick a favorite aspect of Spider AF, it's the support. Within 2mins of starting a live chat to ask a question, I was in a video call with one of their reps talking about my needs and getting my questions answered. They've been committed and knowledgeable, honest and thorough. Everything you could ever hope for in a service.

Minpunten:

The only slight downside for me personally is that a lot of the agents I interacted with were in a far time zone from me. That said, they went the extra mile to add me on slack and are responsive even way outside their work hours when I have a question, so that's really well mitigated as well.

Great solution to prevent fraud traffic and the most supportive team ever!

Opmerkingen: With SpiderAF, it has never been easier to detect fraudulent traffic. Since implementing SpiderAF, we have been seeing a difference in our traffic tracking routine and improvement in our traffic quality, which has resulted in much positive feedback from our buyer partners.

Pluspunten:

- Very user-friendly dashboard. By digging down into SpiderAF's dashboard, we were able to see the detailed analysis of impressions/clicks distribution, outdated devices, developer's browsers, etc. then found out which publishers and how they delivered bad traffic. - The customer support team of Phybbit works really effectively. They helped us not only in interpreting the analysis but also in continuously developing new functions based on our requests.

Minpunten:

- Understanding that it is not easy to measure the viewability but that's one of the main features that we're looking for at the moment, so it would be great if they have the analysis of this category.

Scam

Pluspunten:

Once purchase you cannot cancel your for 1 year

Minpunten:

No conversation happening. Conversation is almost zero

A more accurate and effective tool for creating safer ads

Opmerkingen: Up until now, we’ve only uploaded ads within Japan to avoid fraud. But ever since SpiderAF was introduced to our agency, we’ve been able to make arrangements to exclude sites with fraud from our billing and we’ve gotten more confident to now take on new challenges abroad without increasing any labor from our part.

Pluspunten:

・Each kind of fraud is visualized through scores, so we can see what we need to pay attention to from a glance. ・CTIT distribution is displayed on a graph, so we can provide concrete evidence against fraud. ・Since fraud is determined by site IDs, ad terminations can be kept at a minimum. ・We can take full advantage of the tool thanks to the great amount of support from SpiderAF staff after we introduced the tool.

Minpunten:

・There needs to be improvements in the SDK campaign names since campaign names are displayed on SDK as is. ・There needs to be a better understanding on the characteristics of every ad when they’re being uploaded because there have been times where ads with different CTIT distribution characteristics from the average are mistaken for fraud.

Automatic& Reasonable service

Opmerkingen: It is impressed.

Pluspunten:

I don't need to spend a lot of time on it, the service would do AD fraud detection automatically for me.Also the price is reasonable, customer support is kind and heartful.

Minpunten:

Maybe the variety of frauds are hard to explain to other people.But that is not the service's fault.