--- description: Ontdek de plus- en minpunten van Hero en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hero - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Reisbureau software](/directory/20034/travel-agency/software) > [Hero](/software/199039/hero) # Hero Canonical: https://www.capterra.nl/software/199039/hero Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.capterra.nl/software/199039/hero?page=2) > Stimuleer je omzet met Hero. Slim, cloudgebaseerd B2B-boekingsplatform voor reizen om in de winkel en online te verkopen. > > Oordeel: score van **4.8/5** door 69 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Hero? Agenten en wederverkopers van rondleidingen, activiteiten, attracties en vervoer. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.8/5** | 69 Reviews | | Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.9/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.9/5 | Gebaseerd op alle reviews | | Functies | 4.7/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 100% | (10/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Hero Travel - **Locatie**: Sydney, Australië - **Opgericht**: 2014 ## Commerciële context - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, België, Canada, Denemarken, Duitsland, Finland, Frankrijk, Griekenland, Ierland, Isle of Man, Japan, Jersey, Luxemburg, Nederland, Nieuw-Zeeland, Noorwegen, Oostenrijk, Polen, Portugal, Spanje en 4 meer ## Functies - Betalingen verwerken - Elektronische betalingen - Integratie in de administratie - Klantenbeheer - Offertes - Online reserveren - Prijsbeheer - Rapportage en analyse - Reserveringsbeheer - Routes maken - Voor reisbureaus ## Integraties (11 in totaal) - Checkfront - Cloudbeds - FareHarbor - ProCharter Tour - ResPax - Rezdy - SiteMinder - Stripe - Stripe Terminal - Xero - Zaui ## Ondersteuningsopties - E-mail/helpdesk - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Reisbureau software](https://www.capterra.nl/directory/20034/travel-agency/software) ## Alternatieven 1. [Perk](https://www.capterra.nl/software/171040/travelperk) — 4.7/5 (421 reviews) 2. [Ezus](https://www.capterra.nl/software/190113/esus) — 4.7/5 (60 reviews) 3. [WeTravel](https://www.capterra.nl/software/163474/wetravel) — 4.8/5 (524 reviews) 4. [Signature](https://www.capterra.nl/software/181137/signature) — 4.8/5 (29 reviews) 5. [Toogo](https://www.capterra.nl/software/160230/toogo) — 4.8/5 (40 reviews) ## Reviews ### "Amazing user friendly platform" — 5.0/5 > **Andrew** | *27 februari 2020* | Horeca | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Hero provides, clear and concise reporting - easy to analyse > > **Minpunten**: We haven't yet discovered many cons with Hero\! > > The team provide great, personal customer service and support ----- ### "Great system" — 5.0/5 > **Leslie** | *31 mei 2020* | Marketing en reclame | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I have been involved with Hero Booking System since the start and highly recommend it. I deal with a few tourism companies, and have been greatly involved in the back end with loading the tour products and maintaining their information. The support service has always been amazing. > > **Minpunten**: No cons at all. If I have ever encountered a problem their service team are prompt and thorough . > > I highly recommend Hero Booking system. It is safe, trustworthy and easy to use and understand. The \[SENSITIVE CONTENT HIDDEN\] and the crew are all very approachable and available to talk you through any questions. Their service is second to none. ----- ### "Review" — 3.0/5 > **Madison** | *27 februari 2020* | Marketing en reclame | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: Being able to book tours search tours, set up specific times, edit quotes, have multiple quote drafts set up and putting customers refunds in the Pax Wallet instead of refunding. > > **Minpunten**: That you can't call someone for customer support. Sometimes you don't get an answer on the live chat for a few minutes and then you gotta message again to try and get someone's attention. They are also in a different time zone, so when you need to get a hold of the Finance Team or higher up, you gotta wait til the next day to see if they replied back with any results. Sometimes your trying to process a refund and the Hero Team has to handle it on there end. They would tell me I can tell the customer to expect their refund in their account in 5 - 11 business days. But a couple times in the past they would forget to actually process the refund after they fixed the quote and I would receive an email from the customer two weeks later asking why they haven't received their refund... When I contact the Hero Team on the status of the refund, they find out it was missed and the customer will have to wait another 5-11 business days for their refund. > > It's got its kinks but it's a pretty cool tool to use with lots of features for my job. I love the amount of information is stored for each activity. ----- ### "Super user friendly & innovative" — 5.0/5 > **Marketa** | *28 mei 2020* | Recreatieve faciliteiten en diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: - It's so easy to use / train new staff - Outstanding support - Great visibility of commission (% and amount) - Weekly invoicing - Zero issues with any types of payments - Timeline view for product availability > > **Minpunten**: None really. Whenever there's some glitch it gets fixed so fast after contacting the lovely support team \#GoHero > > Hero is an amazing platform connecting our industry. If you are a small agent you've got absolutely nothing to loose by signing up with Hero - quite the opposite - you'll gain instant access to thousands of products you can start selling immediately and start earning commission. Love the invoicing and DD weekly - all automated so no need to worry about any accounting at all. With Hero you can only WIN - always ----- ### "Amazing product with the support to back it up." — 5.0/5 > **Geverifieerde reviewer** | *11 juni 2020* | Vrije tijd, reizen en toerisme | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Introducing Hero not only improved our booking process but saved us time and money. The customer service is second to none. A great function of the software is that you can share the booking screen with customers which adds a layer of transparency and confidence in the service. > > **Minpunten**: The only negative was that we didnt start using this software earlier\! ----- Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.capterra.nl/software/199039/hero?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/199039/hero) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Gestructureerde gegevens