Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT

door Blackbaud

Wie gebruikt Blackbaud Raiser's Edge NXT?

We serve the entire social good community, which includes nonprofits, foundations, companies, education institutions, healthcare organizations, and the individual change agents who support them.

Wat is Blackbaud Raiser's Edge NXT?

Blackbaud Raisers Edge NXT is a cloud fundraising and relationship management solution thats smart, fully integrated, and purpose-built exclusively for fundraising. Its advanced technology will streamline your data and reporting processesincreasing operational efficiencyand provide insight to every stage of the constituent lifecycle, helping you attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on your mission.

Blackbaud Raiser's Edge NXT - Details

Blackbaud

https://www.blackbaud.com/products/blackbaud-grantmaking

Opgericht in 1981

Blackbaud Raiser's Edge NXT - Prijsoverzicht

Blackbaud Raiser's Edge NXT heeft geen gratis versie en biedt geen gratis proefperiode. Hieronder vindt u extra prijsinformatie voor Blackbaud Raiser's Edge NXT.

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Prijsinformatie

Scaled on the # of records in the system and functionality (modules) needed

Gratis versie

Nee

Gratis proef

Nee

Implementatie

Cloud, SaaS, Web

Training

Persoonlijk

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van Blackbaud Raiser's Edge NXT

Fondsenwerving software
Alumnibeheer
Betalingen verwerken
Bijdragen bijhouden
CRM
Campagnebehee
Donateurswerving bij derden
Donorenbeheer
Evenementenbeheer
Gift matching beheer
Lidmaatschapsbeheer
Mobiel doneren
Pandbeheer
Subsidiebeheer
Terugkerende giften
Veilingbeheer
Vrijwilligersbeheer

Reviews van Blackbaud Raiser's Edge NXT

5 van 309 reviews worden weergegeven

In totaal
4.2/5
Gebruiksgemak
4/5
Klantenservice
4.3/5
Functies
4.2/5
Waar voor je geld
3.9/5
Tracey S.
Advancement Communications Specialist
Basis- en voortgezet onderwijs, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 25-4-2018

"A Game Changer for Prospect Managers"

Opmerkingen: I think the RE NXT interface is incredibly intuitive. It helps new team members get on the ground faster with learning how to search records and find the information that they need. That said, a strong background in the database view is helpful to any member of your team, whether they are on the road or not. I would strongly suggest having teams trained formally on both systems.

Pluspunten: What I love about RE NXT is that it helps to visualize graphs, such as donor patterns and key financial data, automatically. You no longer have to have endless queries and exports and dashboards to access the data you want the most. This helps facilitate staff meeting discussions, and also keeps all team members informed on the fly. Secondly, the prospect profiles for managers. Gone are the days of exporting travel profiles in plain text. Now a PM can login from the road to see all the details they need in a useful manner -- and what's even better? They can change how the data is displayed so that it is personalized to them. It is clean, well constructed, and yet also flexible enough to be able to dig deeper with a couple of clicks. And if they need to find a new person to visit in their area, the map tools are perfect. Highly recommended for offices with lots of traveling teammates.

Minpunten: As with both versions of RE, you only get out what you put into it. You need to make sure you have the right policies and procedures in place, for example, to make sure that certain fields in actions are required. You'll also need to work with your team to make sure they understand the updated language from the database view to the NXT view. For example, proposals and opportunities are the same thing. This is a bit of a challenge in offices where the NXT vs. database team may not interact that much and will be speaking slightly different languages about this software. It is not a deal-breaker, just a trainable moment.

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 25-4-2018
Alex J.
Database Coordinator
Milieudiensten, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 3-6-2019

"Becoming a benefit to our organization"

Opmerkingen: While we have had some hiccups converting our staff over, I think the product itself is wonderful and introduces features that we've wanted in the main database since we converted to Blackbaud products. For most, the features that it currently offers will suffice, and if they don't many of the missing features can be found in the main system. The development of new features has been going surprisingly quickly, and we expect that most of the problems we have had so far will go away as the product is updated.

Pluspunten: The interface is a lot friendlier to the average user than the database view, making it easier to use for our employees that don't like working in databases as much. It also introduced certain features that were missing from the main database, which added some new tools to manage data and keep our information clean. The analytics is my favorite addition; while some dashboard tools exist in Raiser's Edge, in NXT they are fully thought out and allow for excellent reporting and visual depictions of our progress.

Minpunten: It's still an in-development product, so while this could be great for some organizations it's not at the point where it's great for all organizations. Despite the fact that it's user-friendly and many of our staff members prefer to use it, the lack of certain features from the main database make it hard for them to convert completely, and they feel that switching between the two views of the same system is a hassle. While it's understandable that the extra add-ons would take a back seat to the development of the main features, with our membership module missing it does make it hard for our organization to shift most of our staff over to it from the main database view. There are also some things that don't synchronize properly between the two systems yet, which sometimes makes database maintenance feel like we're checking in two different databases for information.

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 3-6-2019
Deborah M.
Donor Engagement Coordinator
Ziekenhuis- en gezondheidszorgbranche, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 13-2-2020

"NXT Web View is loved by our directors/executives"

Opmerkingen: Very good.

Pluspunten: They most love the portfolio management features, the donor lifecycle framework for tracking acquisition, retention and recapture, and the non-techy look, feel, and nomenclature. I most love that this means they're using NXT much more (with smiles) and our fundraising operation and C-Suite is benefiting from it.

Minpunten: We used the hosted enterprise version of Raiser's Edge for many years before moving into NXT, so we are very aware of things that still can only be done at all or as well in database view. However, we appreciate that Blackbaud is working on bringing more and more database view functionality into web view.

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 13-2-2020
Gina G.
Grants Manager
Management non-profit organisaties, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 10-12-2019

"Great online database"

Pluspunten: NXT is user-friendly and easy to use the basic features

Minpunten: Not everything is available yet, but they are always rolling out new features

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 10-12-2019
Cheena D.
Database Manager
Beeldende kunst
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    3.5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    3.5/5
  • Klantenondersteuning
    3/5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 5-5-2016

"Raiser's Edge Lifer Rant"

Pluspunten: My biggest likes for the Raiser's Edge are the various modules: Events, Membership and Online Express. I can organize the information and pull it back out in queries so easily. The canned reporting is not bad either. They pretty much have every kind of basic report you could need. You can pull some pretty decent reports that track actions, solicitors, giving and profiles. The key is making sure your data is clean and organized. Speaking of which, Raiser's Edge has done a great job of improving it's data clean up functions. They have improved duplicate removals. They have added e-mail and phone clean ups. And they are always on top of making sure their clients are heard (even if it takes them a little while to deliver).

Minpunten: The reports have aged out at this point in the desktop version (non-cloud). Development departments are looking for different ways to report their money and we are now depending on Crystal Reports to constantly fill that void. I wished the reports were more malleable and you could really build out the layouts to accommodate what staff wants to see. The biggest thing I hear in terms of complaints from my staff are the number of clicks to get a process done, whether entering an event on a record to recording a membership. Sure we can set up default settings for many of the procedures, but there is still that need sometimes to have to go through and enter manually.

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 5-5-2016