---
description: Ontdek de plus- en minpunten van VIER en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VIER - Bekijk prijzen, reviews en scores - Capterra Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Callcenter software](/directory/30007/call-center/software) > [VIER](/software/197861/vier)

# VIER

Canonical: https://www.capterra.nl/software/197861/vier

> Modulaire callcentersoftware die bedrijven helpt bij het beheer van outbound, e-mail, feedback van klanten, personeel of opname.
> 
> Oordeel: score van **5.0/5** door 1 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

-----

## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **5.0/5** | 1 Reviews |
| Gebruiksgemak | 5.0/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 5.0/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 5.0/5 | Gebaseerd op alle reviews |
| Functies | 5.0/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 100% | (10/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: VIER GmbH

## Commerciële context

- **Doelgroep**: 201-500
- **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop)
- **Ondersteunde talen**: Duits, Engels, Frans

## Functies

- Controle van oproepen
- IVR
- Oproepen opnemen
- Oproepen routeren
- Oproepscripts
- Rapportage en analyse

## Ondersteuningsopties

- E-mail/helpdesk
- Telefonische ondersteuning
- 24/7 (contact met medewerker)

## Categorie

- [Callcenter software](https://www.capterra.nl/directory/30007/call-center/software)

## Alternatieven

1. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [DialedIn CCaaS](https://www.capterra.nl/software/29589/callcenternow) — 4.8/5 (314 reviews)
3. [Nextiva](https://www.capterra.nl/software/175788/nextiva) — 4.6/5 (914 reviews)
4. [Calabrio ONE](https://www.capterra.nl/software/110588/calabrio-one-suite) — 4.5/5 (263 reviews)
5. [CallHippo](https://www.capterra.nl/software/159578/callhippo) — 4.4/5 (675 reviews)

## Reviews

### "einfache Handhabung & hervorragender Kundenservice" — 5.0/5

> **Daniela** | *5 januari 2024* | Chemicaliën | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: ACD-Lösung ist sehr einfach in der Handhabung, sowohl für Agents als auch für Admins;
Kundenbetreuung wird bei VIER groß geschrieben, sehr enge und kompetente Abstimmung
> 
> **Minpunten**: Statistikabruf wenig intuitiv; wir behelfen uns allerdings inzwischen über den Zukauf der Rohdaten, mit welchen wir die Auswertungen in unserem eigenen BI-System umsetzen können
> 
> tolle und kompetente Lösung; einfach in der Handhabung

## Links

- [Bekijk op Capterra](https://www.capterra.nl/software/197861/vier)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| de | <https://www.capterra.com.de/software/197861/vier> |
| de-AT | <https://www.capterra.at/software/197861/vier> |
| de-CH | <https://www.capterra.ch/software/197861/vier> |
| en | <https://www.capterra.com/p/197861/VIER/> |
| en-AE | <https://www.capterra.ae/software/197861/vier> |
| en-AU | <https://www.capterra.com.au/software/197861/vier> |
| en-CA | <https://www.capterra.ca/software/197861/vier> |
| en-GB | <https://www.capterra.co.uk/software/197861/vier> |
| en-IE | <https://www.capterra.ie/software/197861/vier> |
| en-IL | <https://www.capterra.co.il/software/197861/vier> |
| en-IN | <https://www.capterra.in/software/197861/vier> |
| en-NZ | <https://www.capterra.co.nz/software/197861/vier> |
| en-SG | <https://www.capterra.com.sg/software/197861/vier> |
| en-ZA | <https://www.capterra.co.za/software/197861/vier> |
| es | <https://www.capterra.es/software/197861/vier> |
| es-AR | <https://www.capterra.com.ar/software/197861/vier> |
| es-CL | <https://www.capterra.cl/software/197861/vier> |
| es-CO | <https://www.capterra.co/software/197861/vier> |
| es-CR | <https://www.capterra.co.cr/software/197861/vier> |
| es-DO | <https://www.capterra.do/software/197861/vier> |
| es-EC | <https://www.capterra.ec/software/197861/vier> |
| es-MX | <https://www.capterra.mx/software/197861/vier> |
| es-PA | <https://www.capterra.com.pa/software/197861/vier> |
| es-PE | <https://www.capterra.pe/software/197861/vier> |
| fr | <https://www.capterra.fr/software/197861/vier> |
| fr-BE | <https://fr.capterra.be/software/197861/vier> |
| fr-CA | <https://fr.capterra.ca/software/197861/vier> |
| fr-LU | <https://www.capterra.lu/software/197861/vier> |
| nl | <https://www.capterra.nl/software/197861/vier> |
| nl-BE | <https://www.capterra.be/software/197861/vier> |

-----

## Gestructureerde gegevens

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Nederland","address":{"@type":"PostalAddress","addressLocality":"Amsterdam","addressRegion":"NH","postalCode":"1101","streetAddress":"De Entree 79 1101 BH Amsterdam Nederland"},"description":"Capterra Nederland helpt miljoenen mensen om de beste bedrijfssoftware te vinden. Met reviews, scores, infographics en het meest uitgebreide overzicht van bedrijfssoftware.","email":"info@capterra.nl","url":"https://www.capterra.nl/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.nl/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra_NL/","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.youtube.com/channel/UCjbsogwKUrJcUHRpSQvRo6g"]},{"name":"VIER","description":"Modulaire callcentersoftware die bedrijven helpt bij het beheer van outbound, e-mail, feedback van klanten, personeel of opname.","url":"https://www.capterra.nl/software/197861/vier","@type":"SoftwareApplication","@id":"https://www.capterra.nl/software/197861/vier#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.nl/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud, Apple, Windows, Linux"},{"@type":"FAQPage","@id":"https://www.capterra.nl/software/197861/vier#faqs","mainEntity":[{"name":"Wat is VIER?","@type":"Question","acceptedAnswer":{"text":"Modulaire callcentersoftware die bedrijven helpt bij het beheer van outbound, e-mail, feedback van klanten, personeel of opname.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Startpagina","position":1,"item":"/","@type":"ListItem"},{"name":"Callcenter software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"VIER","position":3,"item":"/software/197861/vier","@type":"ListItem"}],"@id":"https://www.capterra.nl/software/197861/vier#breadcrumblist"}]}
</script>