AIM

AIM

door Tri-Technical Systems

Wat is AIM?

AIM is a completely integrated and robust point of sale and retail management solution that offers inventory control, automated purchasing, customer management and loyalty programs, sales reporting, employee security and more. AIM is a module-based POS software tool. You can use and implement only the parts, or modules, that make sense for your business. Some modules are part of the "base" package and others are available as add-ons. Each module integrates seamlessly with the other modules.

AIM - Details

Tri-Technical Systems

http://www.technology4retailers.com

Opgericht in 1984

AIM - Prijsoverzicht

AIM biedt geen gratis proefperiode. Hieronder vindt u extra prijsinformatie voor AIM.

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Gratis proef

Nee

Functies van AIM

Reviews van AIM

5 van 154 reviews worden weergegeven

In totaal
3.9/5
Gebruiksgemak
3.5/5
Klantenservice
4.1/5
Functies
4.1/5
Waar voor je geld
3.6/5

Its really easy to make reports which is good for this type of software

Beoordeeld op 13-3-2018
Geverifieerde reviewer
Founder
Consumentendiensten
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld

Pluspunten: I really like how you can easily generate reports, that's important for my business and I believe this software can do the best job of it.

Minpunten: I don't like that's a little clunky to use, but that should go without saying because this is super complex software we're dealing with here.

AIMsi Does it All (almost)

Beoordeeld op 19-1-2017
Georg L.
CFO
Sportartikelen, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
4/5
In totaal
4/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Been using the software for two years now, and it seems to provide a solution for everything. I wish there was a bit better integration across the different modules, such as allowing station rentals, short-term rentals, long-term rentals, and contract payments to all be made on the same checkout as regular sales orders, instead of needing to process them all at once. The payroll area also needs some improvements, it is good for recording payroll expense, but you will need a separate application to actually do the real payroll tracking/deductions/taxes. Otherwise it handles everything from rentals, bay/station rentals, it has full accounting, chart of accounts, general ledger, integrates to your purchasing/receiving, has full inventory tracking with multiple locations. Basically you can run your business with a few minor outside resources, from this one package. Even managing employees/time tracking etc... Pros: Accounting, Rentals, POS Touchscreen support, Integrated Credit Card, Employee Management, Membership Modules, Integrated Gift Cards, Inventory Control, Invoice Management Cons: The systems don't all share one checkout - each type of transaction (rental, station, contract payment, merchandise sale) must be rung up separately - The payroll is not very robust

Pluspunten: Accounting
Rentals
POS Touchscreen support
Integrated Credit Card
Employee Management
Membership Modules
Integrated Gift Cards
Inventory Control
Invoice Management

Minpunten: The systems don't all share one checkout - each type of transaction (rental, station, contract payment, merchandise sale) must be rung up separately
The payroll is not very robust

Great Customer Support

Beoordeeld op 11-11-2019
Carl K.
Manager
Sportartikelen, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
4/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Our company spent a lot of time looking for a new POS system. After a ton of research we decided to go with Tri-tech. We could not be happier. Our Rep was very nice and not pushy. We've had the POS system for just about 2 years and my rep that sold me the system told me if I have ever need anything just to call him. I've held him to it and he has definitely kept his word. They're tech support has been great but, if I have to have one negative thing it would be on the tech support. The problem is when you call tech support for a question you just get a random person. The person you talk to will help you fix the problem you're having but, if you call back for the same issue, you get a different person that has a different way to fix the problem. So it could get confusing at times. I talked to my rep and he assured me they were making changes to make sure the support you get is more consistent. But honestly its a very small complaint and in no way affects the 5 star rating. If your looking for a new POS system I would strongly recommend taking a look at Tri-Technical Systems.

Pluspunten: The customer support was great. It seemed the easiest to use. We are not a big company and this seemed to work best for us.

Minpunten: Tech support is a little confusing. I described below, when you call customer support you talk to a different person. That can cause an issue because each person has a different way to fix the problem you're having.

Legacy database that our company is slowly replacing with more modern systems

Beoordeeld op 8-8-2017
Miles S.
manager
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
3/5
In totaal
1/5
Gebruiksgemak
4/5
Functies en functionaliteit
1/5
Klantenondersteuning
1/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Years of data can be searched through. We currently use it for recurring billing via credit cards for monthly rental and lesson tuition payments. Those recurring charges must be manually triggered every day though.

Pluspunten: Does not have glitches or communication errors. Data that has been input stays there forever. Interface has never changed, ever. So if you are familiar with it, there is a comfort factor.

Minpunten: The user interface has very few, if any, task stream allowances or cross linking between data entry areas.
The typical interaction with Aimsi requires starting from the home screen and navigating the "Module" you need, selecting the "Find," searching for the correct customer account, pulling up the relative info about them.
Then...
Restarting from the home screen, module you need to add or edit part of the changes that are needed, "find," find that account again..
Then...
Restarting from the home screen, module you need to add or edit the other part of the changes that are needed, "find," find that account again...
While there are hot keys to speed up this process it is still a very primitive workflow. Newer systems have you choose the customer account first, then proceed to enter new data, while Aimsi requires finding the module, and then the account, over and over again. Networking your store for Aismsi to work off of one of your local PCs requires above average networking skills. Backups and hardware upgrades are your problem and responsibility. You will need someone on call unless you happen to have above average IT skills.

A Small Music Store's Best Friend

Beoordeeld op 16-11-2019
Andrew H.
Technical Director
Management non-profit organisaties, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I used this software as a salesman at a local music store. It worked great to keep track of inventory (sales/ordering/receiving), salesman commissioning, time cards, and it made band rental season easy to manage.

Pluspunten: It's very easy to use for all point of sale needs including transacting sales, sales history, band rentals, gear rentals, powerful customer account features, ordering and receiving. We used it to track salesman commissions and it worked great for that as well.

Minpunten: No real cons from a salesman/user perspective. It functioned to meet all of the needs of a small, local music store.