--- description: Ontdek de plus- en minpunten van CM.com Communications Platform en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CM.com Communications Platform - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [SMS-marketing software](/directory/30842/sms-marketing/software) > [CM.com Communications Platform](/software/196877/cm-com) # CM.com Communications Platform Canonical: https://www.capterra.nl/software/196877/cm-com Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/196877/cm-com?page=2) > Engage met je klanten via populaire berichtenkanalen, SMS, en spraakoproepen via het Communication Platform van CM.com. > > Oordeel: score van **4.9/5** door 7 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt CM.com Communications Platform? Bedrijven van elke grootte die met hun klanten willen communiceren op hun voorkeurskanalen. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.9/5** | 7 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 5.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.7/5 | Gebaseerd op alle reviews | | Functies | 4.4/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: CM.com - **Locatie**: Los Angeles, Nederland - **Opgericht**: 1998 ## Commerciële context - **Beginprijs**: € 0,01 - **Prijsmodel**: (Gratis proef) - **Prijsinformatie**: Voor onze Conversational Channels zijn er drie pakketten: Maandelijkse actieve gebruikers, Conversations of Messages. Elk pakket kan gebruikt worden in een Bundle-pakket of Pay-As-You-Go prijs. De kosten voor SMS zijn gebaseerd op de bestemming, met één vaste prijs per land. Voor Voice wordt er gefactureerd per oproep (Voice OTPs en Campaigns) of per seconde (Voice API en SIP Trunking). De prijzen zijn gebaseerd op de bestemming. - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Chinees, Chinees, Duits, Engels, Frans, Italiaans, Japans, Nederlands, Portugees, Spaans, Turks - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 208 meer ## Functies - Alerts/Escalation - Automatic call distribution (ACD) - CTI (Computer Telephony Integration) - Callcenterbeheer - Campagneanalytics - Campagnebeheer - Campagneplanning - Campagneplanning - Chatten/messaging - Communicatie via meerdere kanalen - Contactenbeheer - Controle van oproepen - Doelgroeptargeting - Doorgave menselijke medewerker - Engagement tracking - Geautomatiseerde antwoorden - Geplande berichtgeving - Interactie bijhouden - Klantensegmenten - Klantprofielen - Leaddistributie - Leadkwalificatie - Massa-sms - Messaging in twee richtingen - Mobiele toegang - Oproepen bijhouden - Oproepen doorsturen - Oproepen opnemen - Oproepen routeren - Personalisatie - Personalisatie van berichten - Push-meldingen - Rapportage en analyse - Rapportage en statistieken - SIP-trunking - SMS Marketing - Samenwerking tussen meerdere gebruikers - Sms-berichten - Third-Party Integrations - VoIP ## Integraties (17 in totaal) - APIANT - Adobe Campaign - Adobe Commerce - Coosto - Drupal Commerce - Giosg - Mendix - Mysolution - OpenCart - OutSystems - Salesforce Platform - Selligent - Shopify - Watermelon - WooCommerce ... en 2 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [SMS-marketing software](https://www.capterra.nl/directory/30842/sms-marketing/software) ## Gerelateerde categorieën - [SMS-marketing software](https://www.capterra.nl/directory/30842/sms-marketing/software) - [Customer communication management software](https://www.capterra.nl/directory/31002/customer-communications-management/software) - [Unified communications software](https://www.capterra.nl/directory/31035/unified-communications/software) - [Cloud communicatie platform software](https://www.capterra.nl/directory/31362/cloud-communication-platform/software) - [Conversationele marketing software](https://www.capterra.nl/directory/31562/conversational-marketing-platform/software) ## Alternatieven 1. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1754 reviews) 2. [JustCall](https://www.capterra.nl/software/157853/justcall) — 4.1/5 (223 reviews) 3. [Bitrix24](https://www.capterra.nl/software/113540/bitrix24) — 4.2/5 (984 reviews) 4. [Squaretalk](https://www.capterra.nl/software/219046/squaretalk-matrix) — 4.9/5 (101 reviews) 5. [VirtualPBX](https://www.capterra.nl/software/149117/business-voip) — 4.7/5 (36 reviews) ## Reviews ### "M\&A Firm Reviews e-Signature and SMS Products" — 5.0/5 > **Mac** | *8 april 2020* | Financiële dienstverlening | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Intuitive, easy to use from creating an account, adding both the sign and the campaigns apps to my dashboard, learning how and then actually going through the process of creating templates and campaigns, to scheduling them or sending them out immediately. From start to finish, it took me less than 30 mins to use. The process of using the apps were highly enjoyable and I can see value and ROI in using this versus our current process already. > > **Minpunten**: The only challenge I encountered was the ability to edit the e-signature documents within the CM.com Sign interface. This would cause a bottleneck when working with a document that required modifications/revisions from external parties before the signature phase. Otherwise, this is a highly efficient product. Additionally, it wasn't 100% straightforward that I had to add the addressbook app in order to upload a list of my contacts that I wanted to send my campaign to. It would make more sense if the addressbook was linked somewhere in the initial intro guide so that users knew how to send bulk messages without manually entering individual contact information. > > Signing up and getting started with CM.com platform was super easy. I was recommended it by a work friend so I decided to try it out. It was super easy to create an account and add both the sign and campaign apps to my portfolio. I started with the sign app as this could have the most functionality with what I do. It was intuitive and easy to figure out how to upload a document and send that document with fields. It had everything I would look for - e-signatures, ability to cc', add text and dates, etc.. ----- ### "Sicuramente utile a livello di marketing aziendale" — 4.0/5 > **Francesco** | *10 januari 2024* | Medische apparatuur | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Il fatto che si integrassero i piu' importanti social di messaggistica > > **Minpunten**: Il prezzo e' alto in rapporto alla qualita' del servizio offerto. > > Buona esperienza che sicuramente continuero' dopo il periodo di provo ----- ### "Prime Meridian Direct Photos made simple" — 5.0/5 > **David** | *23 april 2020* | Verzekeringen | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: It was a very smooth integration that allowed us to get our WhatsApp message directly into our system. This allowed us to make use of many of the other developments we had done on our side. It was extremely simple but effective. This change had a huge impact on our turnaround times going from days to minutes. It also made a massive contribution to improving our overall client's experience. > > **Minpunten**: I don't think there are cons at this stage. I would just say that there is a lot more that we can explore and improve on. The integration of WhatsApp into our system has lots of potential and we need to gain as much benefit as possible to be a fully omnichannel business. > > Overall it has been a great experience. CM.com and \[SENSITIVE CONTENT HIDDEN\], in particular, helped give us all the information we needed to make an informed decision. I would say \[SENSITIVE CONTENT HIDDEN\] support is what swayed us to join CM.com opposed to Clickatell. We look forward to a long and mutually beneficial relationship in the future. ----- ### "CM.com makes it possible to maintain effective customer engagement" — 5.0/5 > **Michelle** | *18 mei 2022* | Gezondheid, wellness en fitness | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: CM.com has various features that make it quite easy to increase the efficiency of our engagement with our cutomer base. > > **Minpunten**: CM.com needs to extend their country coverage with supporting marketing to other destinations. ----- ### "One Step Closer to Valued Client Engagements" — 5.0/5 > **Marsalin** | *29 april 2020* | Verzekeringen | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The software is extremely user friendly, which is critical for new users and for the context of these applications. We were most intrigued by the reporting capability and the function of drilling down. The entire integration process was seamless even without the world-class support given by the team > > **Minpunten**: One of the improvements we would recommend is the grouping and categorization of the data intelligence to be able to extrapolate reporting overviews within the software. > > Our experience with the CM team was impeccable. We worked together more after-hours than during business hours in an effort to accommodate us and our requirements. They are super professional and yet so easy to connect and communicate with. They made themselves available to us, kept us appraised, and did a stellar job with everything they touched. They have provided a reliable service and enabled us to get our solution implemented. ----- Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/196877/cm-com?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/196877/cm-com) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | tr | | ----- ## Gestructureerde gegevens