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CM.com Communications Platform

CM.com Communications Platform

Nederland Lokaal product

Wat is CM.com Communications Platform?

Met het Communications Platform van CM.com bereik je je publiek via mobile messaging en voice calls. Connect via onze krachtige Business Messaging API op meerdere berichtkanalen zoals SMS, RSC, Apple Business Messages, en meer. Engage en maak je klanten blij, stuur ze track-en-trace-notificaties, boekingsbevestigingen, eenmalige wachtwoorden, afspraakherinneringen en meer – altijd op het moment dat het belangrijk is. Connect once, and communicate forever.

Wie gebruikt CM.com Communications Platform?

Bedrijven van elke grootte die met hun klanten willen communiceren op hun voorkeurskanalen.

CM.com Communications Platform Software - 1
CM.com Communications Platform Software - 2
CM.com Communications Platform Software - 3
CM.com Communications Platform Software - 4

Twijfels over CM.com Communications Platform? Vergelijk met een populair alternatief

Netherlands
CM.com Communications Platform

CM.com Communications Platform

4,9 (7)
Lokaal product
€ 0,01
eenmalig
Gratis versie
Gratis proefversie
101
20
4,7 (7)
4,7 (7)
5,0 (7)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 10,60
maand
Gratis versie
Gratis proefversie
156
12
4,0 (23)
3,9 (23)
4,4 (23)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over CM.com Communications Platform

Gemiddelde score

In totaal
4,9
Gebruiksgemak
4,7
Klantenservice
5,0
Functies
4,4
Prijs-kwaliteitverhouding
4,7

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
86%
4
14%
Mac
Mac
Associate in VS
Geverifieerde LinkedIn-gebruiker
Financiële dienstverlening, 51-200 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

M&A Firm Reviews e-Signature and SMS Products

5,0 4 jaar geleden

Opmerkingen: Signing up and getting started with CM.com platform was super easy. I was recommended it by a work friend so I decided to try it out. It was super easy to create an account and add both the sign and campaign apps to my portfolio. I started with the sign app as this could have the most functionality with what I do. It was intuitive and easy to figure out how to upload a document and send that document with fields. It had everything I would look for - e-signatures, ability to cc', add text and dates, etc..

Pluspunten:

Intuitive, easy to use from creating an account, adding both the sign and the campaigns apps to my dashboard, learning how and then actually going through the process of creating templates and campaigns, to scheduling them or sending them out immediately. From start to finish, it took me less than 30 mins to use. The process of using the apps were highly enjoyable and I can see value and ROI in using this versus our current process already.

Minpunten:

The only challenge I encountered was the ability to edit the e-signature documents within the CM.com Sign interface. This would cause a bottleneck when working with a document that required modifications/revisions from external parties before the signature phase. Otherwise, this is a highly efficient product. Additionally, it wasn't 100% straightforward that I had to add the addressbook app in order to upload a list of my contacts that I wanted to send my campaign to. It would make more sense if the addressbook was linked somewhere in the initial intro guide so that users knew how to send bulk messages without manually entering individual contact information.

Reactie CM.com

2 jaar geleden

Thank you!

Michelle
Director Of Online Marketing in VS
Gezondheid, wellness en fitness, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

CM.com makes it possible to maintain effective customer engagement

5,0 2 jaar geleden

Pluspunten:

CM.com has various features that make it quite easy to increase the efficiency of our engagement with our cutomer base.

Minpunten:

CM.com needs to extend their country coverage with supporting marketing to other destinations.

Reactie CM.com

2 jaar geleden

Thank you for your review!

David
Senior Manager Shared Services in Zuid-Afrika
Verzekeringen, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Prime Meridian Direct Photos made simple

5,0 4 jaar geleden

Opmerkingen: Overall it has been a great experience. CM.com and [SENSITIVE CONTENT HIDDEN], in particular, helped give us all the information we needed to make an informed decision. I would say [SENSITIVE CONTENT HIDDEN] support is what swayed us to join CM.com opposed to Clickatell. We look forward to a long and mutually beneficial relationship in the future.

Pluspunten:

It was a very smooth integration that allowed us to get our WhatsApp message directly into our system. This allowed us to make use of many of the other developments we had done on our side. It was extremely simple but effective. This change had a huge impact on our turnaround times going from days to minutes. It also made a massive contribution to improving our overall client's experience.

Minpunten:

I don't think there are cons at this stage. I would just say that there is a lot more that we can explore and improve on. The integration of WhatsApp into our system has lots of potential and we need to gain as much benefit as possible to be a fully omnichannel business.

Reactie CM.com

2 jaar geleden

Thank you for your review!

Marsalin
Business Enablement Manager in Zuid-Afrika
Verzekeringen, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

One Step Closer to Valued Client Engagements

5,0 4 jaar geleden

Opmerkingen: Our experience with the CM team was impeccable. We worked together more after-hours than during business hours in an effort to accommodate us and our requirements. They are super professional and yet so easy to connect and communicate with. They made themselves available to us, kept us appraised, and did a stellar job with everything they touched. They have provided a reliable service and enabled us to get our solution implemented.

Pluspunten:

The software is extremely user friendly, which is critical for new users and for the context of these applications. We were most intrigued by the reporting capability and the function of drilling down. The entire integration process was seamless even without the world-class support given by the team

Minpunten:

One of the improvements we would recommend is the grouping and categorization of the data intelligence to be able to extrapolate reporting overviews within the software.

Reactie CM.com

2 jaar geleden

Thank you for your review!

Johan
Digital Marketing Manager in Zuid-Afrika
Verzekeringen, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Easy and Comprehensive!

5,0 4 jaar geleden

Opmerkingen: Excellent - our account manager is always ready to assist and very helpful! The platform is always available and we have not experienced any issues before.

Pluspunten:

Within one platform our team are able to do all our direct marketing functions. We use SMS and email and direct traffic to our landing pages for optimal conversions.

Minpunten:

Not much, I have not experienced any issues. When I had queries their customer support was super fast to respond.

Reactie CM.com

2 jaar geleden

Thank you!