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Wat is Froged?

Als je op zoek bent naar een tool om je onboarding-, retentie- en ondersteuningsprocessen te verbeteren, is FROGED iets om te overwegen.

De tool is ontworpen om je klanten gedurende hun hele levenscyclus te onderhouden.

Met FROGED kun je klantbetrokkenheid en -behoud vergroten en het verloop verminderen. Ondersteun de unieke behoeften van je klanten met aangepaste e-mailcampagnes, een prachtig geïntegreerde kennisbank, livechat en geautomatiseerde berichten.

Gratis proefversie voor 7 dagen

Wie gebruikt Froged?

FROGED is een eenvoudige manier om onboarding-, retentie- en ondersteuningsprocessen te verbeteren. Ontworpen om gebruikers te betrekken bij een gebruiksvriendelijk platform voor klantsucces-, marketing- en productafdelingen.

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Froged Software - 5

Twijfels over Froged? Vergelijk met een populair alternatief

Froged

Froged

4,5 (56)
€ 79,00
maand
Gratis versie
Gratis proefversie
99
8
4,5 (56)
4,6 (56)
4,7 (56)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 0,00
Gratis versie
Gratis proefversie
82
205
4,4 (4.053)
4,3 (4.053)
4,4 (4.053)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

Andere goede alternatieven voor Froged

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Freshdesk
Functies met hoogste score
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Consumentgericht chatten in realtime
Ticketbeheer
HelpCrunch
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Kennisbankbeheer
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Drift
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Leads vastleggen
Online reserveren
HelpDesk
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Ticketbeheer
Waarschuwingen/escalatie
tawk.to
Functies met hoogste score
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Mobiele toegang
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Skalin
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E-mailbeheer
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Reviews over Froged

Gemiddelde score

In totaal
4,5
Gebruiksgemak
4,5
Klantenservice
4,7
Functies
4,5
Prijs-kwaliteitverhouding
4,6

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
68%
4
21%
3
9%
1
2%
Roberto
Roberto
CEO in VS
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Great for tracking and understanding users, leads and website visitors

5,0 4 jaar geleden

Opmerkingen: I have a SaaS and I'm always looking for tools to help me manage and understand my users, so this is a perfect tool for me. I'm extremely happy with the support team. They always respond quickly and are very helpful.

Pluspunten:

First of all, the UI is super clean, intuitive and simple to navigate. With the Javascript SDK you can basically feed any type of data from your app, do dynamic tagging, add custom attributes, setup event tracking, and then with the Dynamic and Manual Segmentation you can do pretty much anything you want.

Minpunten:

Native mobile app is not yet where it needs to be, but they are working on a new version.

Ismael
CMO & CPO in Spanje
Sportartikelen, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Like Intercom, but better

5,0 3 jaar geleden

Pluspunten:

Froged combines all the good things of Intercom but without all those strange inconvenients of Intercom. Actually we moved from Intercom to Froged and we really notice the change for the better. It is a great powerfull tool to improve the marketing automation and the relations with customers.

Minpunten:

It is not a real con, but in our case we are a B2C company and this tool is clearly focused on B2B companies, nor ecommerces.

Josías
CEO in Israël
Internet, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Great Functionalities Better For Deep Integrations

3,0 3 jaar geleden

Opmerkingen: The experience so far is great. They are constantly improving the tools and have great support.

Pluspunten:

I love personalized marketing. Froged allows you to create customer support, customer experience, and marketing automation workflows with personalization in mind. The team behind is working hard. They often release updates and are open to getting feedback. That's how you built a winner.

Minpunten:

In order to get the most out of the tool, you need a developer to integrate it with your own saas platform. There is nothing wrong with this but would prefer an easier way. My app is not an app with thousands of users. I would like to easily see what each one of the active users is doing. This is possible with Froged, but it's hard to understand the data from a sales and marketing perspective at a glance. There is nothing wrong with the view Froged offers, so please note that my use case it's probably different from what their average users need.

Max
Founder in Duitsland
Design en ontwerp, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Froged is a great tool for user conversion and upsells

4,0 4 jaar geleden

Opmerkingen: Great support. Company in Europe! Dedicated team and most important AWESOME and easy-to-use product.

Pluspunten:

The easy way Froged allows creating custom event and tags that get attached to visitor. It's also effortless to communicate with live visitors or segment existing users. Froged has built-in Knowledge base and Updates panel. The information can be sent to visitors inside the chat panel and expanded into a popup. They are currently working on a dedicated full page knowledge base including an updates' timeline. The plugin in can send user automatic message in the chat bubble or via email when certain event/tags are applied to a user.

Minpunten:

There isn't much to dislike apart from some minor annoyances but that is a matter of taste. In my case I'd like to have more customizing options of the chat panel layout and an overall reduction of necessary clicks to accomplish tasks. Furthermore, the Froged brand is very playful and I'd like it to be toned down (less Jack-In-The-Box animations etc.) but they are working on these features so this is only a minor note at this point.

Roger
Owner in VK
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Software to support my clients thats I can’t do without

5,0 3 jaar geleden

Opmerkingen: Love this software. I’ve tried other solutions but nothing as slick and multi-functional as this.

Pluspunten:

Ease of deployment is so simple I can set up another location and get it up and running with a few tweaks and the provided code copied and pasted. The ease of use where it comes to using Froged to support my clients is fantastic. If I’m not at the computer I’ve got everything pushed through the mobile App so don’t miss an instance. Knowledge base has got to be my favourite function though. So slick and easy to set up.

Minpunten:

I’d appreciate support of other video channels in the future fir the knowledge base. I want to host my own so my clients are looking at YouTube recommendations at the end of my help videos. This would also provide me with the ability to swap a video out without changing the URL in the knowledge base if I needed to.