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Wingmate
Wat is Wingmate?
De oplossing bestaat uit een mobiele app voor mensen in het veld en een dashboard voor leadbeheer (webgebaseerde CRM) dat toegankelijk is voor mensen die op kantoor zijn. Nu kun je de verkoop stimuleren en tijd besparen door de ogen en oren van iedereen om je heen maximaal in te zetten. Wingmate motiveert gebruikers om leads binnen enkele seconden vast te leggen (nieuw bedrijf, up-selling, servicegebreken, enz). Informatie komt warm binnen en wordt meteen georganiseerd, zodat je team binnen enkele seconden aan het werk kan. Uiteindelijk leidt dit tot meer inkomsten en een hechter team.
Wie gebruikt Wingmate?
Servicebedrijven, ondernemingen, kleine en middelgrote bedrijven en de overheid
Twijfels over Wingmate?
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Wingmate
Reviews over Wingmate
Improve Sales!
Opmerkingen: We switched from a manual paper sales leads sheet to this system that has improved the number of leads being generated from the outside workforce. It's a simple system to help improve incoming sales leads and track their performance.
Pluspunten:
- Ease of use for the team in the field - Ability for field users to track progress of sales leads they captured - An easy way to track commissions paid on closed sales leads
Minpunten:
The only thing I would like to see changed is the ability for us to add/remove users ourselves instead of submitting a request.
Reactie Wingmate
5 jaar geleden
Thanks for the feedback! With a manager account, it is very simple to add and disable users through the admin console. For a walkthrough, please take a look at our support page here: https://support.wingmateapp.com/hc/en-us/articles/360003884292-Manager-Welcome-must-read- You can also reach out to us anytime and we'd be more than happy to help out!
WingMate is Great.
Opmerkingen: great
Pluspunten:
fast service great company we at Smash My trash love
Minpunten:
nothing its a great company to work with.
Wingmate
Pluspunten:
Wingmate allows anyone within an organization to submit potential leads. The application isn't at all industry-specific so it can be used in any sales environment. Wingmate can be accessed on mobile platforms, allowing a lead to be submitted anywhere.
Minpunten:
The turnaround time with submitted leads is too slow to be effective. Although Wingmate keeps tracks of all leads (and who submitted them), it is generally faster to forward a lead directly to sales personnel. This might be an issue with our company's implementation but during my time using the application I found my leads would not receive a follow-up for longer periods of time.
Reactie Wingmate
5 jaar geleden
Thank you for the feedback Scott! While we would love it if every lead receives as much attention as possible, response rates do vary quite a bit between the companies that we work with. I would suggest discussing this with your sales manager and sales team, hopefully it will lead to many more closes for your company. If you ever have any suggestions about the app we'd love to hear it!
Wingmate Can Be A Valuable Asset
Opmerkingen: So far I find it easy to use, but get the feeling it's still in the earlier stages of development. Once they get a few bugs worked out, it will have greater potential. I do recommend the app.
Pluspunten:
The functionality of the app is pretty good. It's easy to capture what you need quickly while out & about. The design/interface isn't confusing.
Minpunten:
When comparing it to the website version, some drop-downs/menus simply don't match up (ie more options on the web version). Also, the different tabs at the top within the app do not display leads properly unless you close the app then reopen.
User Friendly
Pluspunten:
It is very user friendly. I am able to view and track sales lead with ease.
Minpunten:
Everything is working well. I cannot think of anything I would change as of now.
Using Wingmate for instant lead generation
Pluspunten:
the team feed. the ability to connect with team on the ground and post update visible to all. overall the technology and the visibility that it creates is amazing
Minpunten:
would be great to be able to integrate to other business application that I use on daily basis such as Salesforce or MS office
Wingmate for Leads and Sales engagement
Pluspunten:
easy and effective to use. we have drivers put in lead notes in to wingmate, which is then past forwarded to our sales team to engage with the customer. all the notes and information needed is all in one nice software that allows us (sales team) to connect with new customer through drivers (whom we generally dont often see as they work from different hubs)
Minpunten:
so far, I haven't run in to any issues with using wingmate.
Attractive lead capture software
Pluspunten:
What I liked most was the venn between having both GPS location and photos captured on location to clearly outline the style of lead that salesmen would be pursuing.
Minpunten:
I found it somewhat difficult to tie leads to contact information as the sales development process advanced.
Reactie Wingmate
5 jaar geleden
Thanks for the feedback! We always have the option to add in custom fields to make finding contact information on each lead easier. Please have your management team reach out to us to discuss this!
Wingmate Review
Opmerkingen: Ok.
Pluspunten:
Assistance with lead generation. Assistance with communicating with new business leads.
Minpunten:
Hard to quickly see what leads the reps have had success with
Light and Efficient CRM
Opmerkingen: A great product, we sorely needed a crm solution and Wingmate has worked great so far.
Pluspunten:
The ease of use, especially the app. The picture taking capability is something that was lacking from other apps we looked into.
Minpunten:
So far there does not seem to be a way to connect directly with Power BI to do our own analysis.
You definitely need this CRM
Pluspunten:
I like how it’s not as congested as the bigger CRMs I’ve used in the past. It gets right to the point and is easy to use
Minpunten:
Nothing so far! I love every bit of it, and my team loves it too
Helps Where our Other Software Falls Short
Opmerkingen: Field repair and quote turn around. Tracking of repairs needed.
Pluspunten:
Incentive for the field to pass on repair information and allows the office to quickly turn around quotes.
Minpunten:
Does not integrate with Jonas ERP software. It can be redundant to our Pipedrive CRM so it's not always used to the end of a process. I would like to be able to use it as our sole CRM software but it isn't at the level of Pipedrive or Salesforce
Great designed app
Pluspunten:
The ease of use is amazing. The layout is so straight forward and can do quick on the fly
Minpunten:
The process of waiting and the timeframe from start to finish of a lead
Reactie Wingmate
5 jaar geleden
Really appreciate the feedback Ryan! We understand that sometimes the sales process can be a little bit long, but I'm sure your sales team appreciates the patience and all the great leads you send in!
GREAT
Pluspunten:
More employees need to use this. As well, proper follow up
Minpunten:
Does not populate onto our CRM. Creates more work
Responsive and Immediate
Opmerkingen:
The feedback and response time was excellent for the information I submitted. The "message" section keeps you informed along the way with the progress of your submission and the "Leads" section keeps track of the information submitted and the monetary amount paid out.
SO easy to use when you're in a hurry. The camera option is quick to capture the detail required, all in a picture...no need to type out the information in designated fields, just simply take the picture and submit! Simple!
Pluspunten:
This software is simple and fast to use. Very straight forward.
Minpunten:
Nothing to dislike here. The App is perfect in my opinion.
Reactie Wingmate
5 jaar geleden
Thanks for the review Kim, so glad to have you as part of the program! If there is ever anything we can do to improve please let us know
Easy apps
Pluspunten:
Easy to use, easy to make follow up with customer
Minpunten:
Too much emails or notification, sometimes..
Awesome product
Opmerkingen: Easy to use. Easy to see what your team is doing
Pluspunten:
Easy use. I'm.
Minpunten:
Address isn't always right. GPS.
Effortless
Opmerkingen: Wingmate was very easy to introduce to our team. Our front line users find it easy to work with and our sales reps like the internal communication features. Their tracking system makes adminstration easy as well.
Pluspunten:
Wingmate is a great product. It makes capturing a sales lead in the field effortless. The tracking features are amazing. I would recommend this to any company looking to build organic growth.
Minpunten:
The quality of your leads and the number of leads submitted is totally up to you, the end user.
Reactie Wingmate
5 jaar geleden
Pauline, Thank you for your kind review. Looking forward to continuing our success with Doritex!
Product Review
Pluspunten:
Instant address recognition is pretty useful. Not too complicated to use.
Minpunten:
Buggy. Constantly get the 422 error message.
Reactie Wingmate
5 jaar geleden
Thanks for the review Wendy! Though it is very rare for our users to receive an error message, we are always here to help if an issue does arise. If you do experience any errors, please make sure that there are no problems with your data or wifi connection and please reach out to us so we can resolve it immediately. We are only ever an email or phone call away!
Crushr Nj
Pluspunten:
It is is very easy to use. simple but that's what I like
Minpunten:
The leads come in as #s instead of the name. Makes it hard to know which it actually is
CRM To Help You
Opmerkingen: good web meeting to demo product..and flexible
Pluspunten:
taking pictures of signs business cards saves time
Minpunten:
keep it simple fields company name contact person phone email mobile job title notes
Reactie Wingmate
5 jaar geleden
Thanks for the feedback Andre! We strive to make the app as simple to use as possible, though we are always looking for new ways to improve. If you ever have any suggestions please reach out to us!
Wingmate User
Pluspunten:
user friendly, easier to use, for example, I can categorize my client easily, it makes it easier to follow up with my clients.
Minpunten:
there isn't anything I like least about.
Reactie Wingmate
5 jaar geleden
Thanks so much for the feedback Ajantha! If there is ever anything we can do to improve please let us know!
Great app for referals
Opmerkingen: It was quick and easy to do once I got signed up.
Pluspunten:
It's easy to upload an address for business card in the communication is easily accessible. I love how they give me updates on weather things are going through or not or if they need more information it's easy to do.
Minpunten:
Nothing I enjoy the app. I have no issues with it whatsoever
Reactie Wingmate
5 jaar geleden
Thanks for the review Julio, so glad to have you using the app!
My review
Opmerkingen: Good experience overall, they were a pleasure to work with!
Pluspunten:
The ease of use of the application for myself and my drivers as well as the administrative support from Wingmate
Minpunten:
This application didn't talk to the salesforce application so we had to duplicate notes in both programs.
Reactie Wingmate
5 jaar geleden
Thanks so much for the feedback Keira! Currently we have the ability to integrate with any CRM through our robust API documentation. Alternatively, Wingmate provides a CRM out of the box through our web dashboard. We'd love to discuss this option further with IT. It was an absolute pleasure to work with you as well!
Review
Opmerkingen: Once I got the idea to use it it’s okay need more options and the location service for address is fairly accurate
Pluspunten:
It was vary basic to use could be better
Minpunten:
Need to take more than 1 pictures and hard to add info. Cannot see what you added
Reactie Wingmate
5 jaar geleden
Thanks for the review Scott! If you have any issues with adding in multiple pictures please check out our support page here: https://support.wingmateapp.com/hc/en-us/articles/229950007-How-do-I-take-multiple-photos-for-one-lead- Great to have you submitting so many leads through the Wingmate app!