Saphyte

Free customization for my CRM requirement

Pluspunten:

It was such a difficult decision to choose the CRM for our property business. After trying few of them, we decided to try Saphyte. The best part about the Saphyte team was their flexibility to customize the CRM for our requirement without costing us a lot. We liked the interface & many marketing functionalities which comes default with the CRM.

Minpunten:

Whatever complaints i made, the team took notice of it and helped us get those functions.

Userfriendly

Pluspunten:

Saphyte helps us efficiently manage our clients and do our timely follow-ups on contract renewals. We have increased our sales with the use of Saphyte's CRM solution in the course of 6 months. Plus, Saphyte did not charge us for implementation which usually comes in a hefty price tag with other competitors. Moreover, we are satisfied with the after-sales support. Saphyte has assigned to us a dedicated account manager who is reliable and dependable at anytime we needed support.

Minpunten:

There is nothing to dislike about Saphyte. It really is a great tool for customer management

Great product

Pluspunten:

It is extremely easy to use & does the required job

Minpunten:

There is nothing to dislike, its a great product.

Customised, Userfriendly and Progressive CRM Solution

Opmerkingen: Firstly, Saphyte CRM is cost-effective. It helps in database maintenance across all branches at different locations with easy access for all departments based on the level of confidentiality of the data. Cutomised reports can be retrieved based on requirements of the employees.

Pluspunten:

Lead generation, auto-assign feature, customisation as per business needs, option to demand further development.

Minpunten:

For email marketing, i would recommend to match the features in Saphyte with other third party apps like mailchimp and mailerlite where you can easily place content and images in the template, make a draft and shoot the Marketing email or any promotional banner. An option to just upload a banner for promotion and send it throgh bulk email option.

A modern and responsive CRM suite

Opmerkingen: Overall, our team is happy with the software and uses it regularly to keep track of our client data and web leads.

Pluspunten:

A modern, responsive CRM platform with multiple API integrations and new features added regularly. The product also has a great support team behind it - [SENSITIVE CONTENT] and her team of IT engineers have been extremely helpful with tailoring the CRM suite to our business needs and integrate the software into our web resources.

Minpunten:

Custom fields for reports are not available in our current package - we would love to see this in the pipeline for non-Enterprise packages to help us capture more data from our web leads!