--- description: Ontdek de plus- en minpunten van Knowmax en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Knowmax - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Knowledge management tools](/directory/30094/knowledge-management/software) > [Knowmax](/software/192775/knowmax) # Knowmax Canonical: https://www.capterra.nl/software/192775/knowmax Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/192775/knowmax?page=2) > Knowmax is een omni-channel platform voor klantgerichtheid- en ervaring dat ondernemingen en merken helpt hun CX-doelen te bereiken. > > Oordeel: score van **4.6/5** door 10 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Knowmax? Telecom | Fintech | Banken | Verzekeringen | ISP's | Ecom.| Reizen en horeca ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 10 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 5.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Kochar Tech - **Locatie**: Gurugram, India - **Opgericht**: 2017 ## Commerciële context - **Beginprijs**: US$ 14,99 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal) - **Ondersteunde talen**: Arabisch, Engels, Frans, Italiaans, Nederlands, Spaans - **Beschikbare landen**: Australië, Brazilië, Duitsland, Filipijnen, Frankrijk, Italië, Koeweit, Maleisië, Mexico, Nederland, Nieuw-Zeeland, Oman, Oost-Timor, Portugal, Qatar, Saoedi-Arabië, Singapore, Spanje, Thailand, Turkije en 6 meer ## Functies - Aanpasbare branding - Aanpasbare sjablonen - Catalog Management - Contentbeheer - Discussions/Forums - Enquêtes en feedback - Feedbackbeheer - Gebruikersbeheer - Kennisbankbeheer - Kennisbeheer - Rapportage en analyse - Rapportage en statistieken - Rich Text Editor - Samenwerkingstools - Tekstbewerking - Third-Party Integrations - Toegangsopties/machtigingen - Voor meerdere talen - Zelfserviceportal - Zoeken in gehele tekst ## Integraties (8 in totaal) - Ameyo - Freshchat - Freshdesk - GENESYS - Google Chrome - Salesforce Starter - Talkdesk - Zendesk Suite ## Ondersteuningsopties - E-mail/helpdesk - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Knowledge management tools](https://www.capterra.nl/directory/30094/knowledge-management/software) ## Gerelateerde categorieën - [Knowledge management tools](https://www.capterra.nl/directory/30094/knowledge-management/software) - [Knowledge Base Software](https://www.capterra.nl/directory/32454/knowledge-base/software) ## Alternatieven 1. [Confluence](https://www.capterra.nl/software/136446/confluence) — 4.5/5 (3663 reviews) 2. [Microsoft SharePoint](https://www.capterra.nl/software/1167/sharepoint) — 4.4/5 (5413 reviews) 3. [Notion](https://www.capterra.nl/software/186596/notion) — 4.7/5 (2709 reviews) 4. [Guru](https://www.capterra.nl/software/145390/guru) — 4.8/5 (639 reviews) 5. [Slack](https://www.capterra.nl/software/135003/slack) — 4.7/5 (24046 reviews) ## Reviews ### "Outstanding Knowledge Base System with Exceptional Vendor Support" — 5.0/5 > **Fahad** | *21 juli 2025* | Telecommunicatie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: We have been using the upgarded knowledge base system for several months now, and it has truly transformed the way our team accesses and shares information. The intuitive interface makes it incredibly easy to find answers quickly, reducing downtime and boosting productivity across the board. Our employees and customers alike benefit from the clear, well-organized articles and resources. > > **Minpunten**: A common downside of knowledge bases is that they require regular updates and maintenance to ensure information remains accurate and relevant. > > Overall, this knowledge base system has become an indispensable tool for us, thanks to its powerful features and the exceptional support behind it. Highly recommended for any organization looking to improve knowledge sharing and customer service ----- ### "Knowmax Review from Ashutosh" — 4.0/5 > **Ashutosh** | *22 april 2025* | E-learning | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Simple and easy to understand the product on which anyone is working . > > **Minpunten**: Sometimes the D-tree changes get delayed to reflect, or do not reflect \& admin view need to made more usefriendly > > For the new user in the system to understand any process is easy from the user end. However, required support in making user user-friendly from the Admin view ----- ### "Knowmax Review- Tata Digital Limited" — 4.0/5 > **Tanaya** | *19 september 2023* | Consumentendiensten | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Ease of useNo limit on content additionAgility to use as per use > > **Minpunten**: Would like it more if it had more features than a Knowledge bass ----- ### "Senior Manager Quality Assurance" — 5.0/5 > **Fathimath** | *23 april 2025* | Telecommunicatie | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Knowmax has been a reliable partner for nearly five years, helping our agents provide faster, more consistent support across channels. The platform is intuitive, easy to onboard with, and the team is responsive and open to feedback. It's been a strong fit for our digital-first approach. > > **Minpunten**: We’d love to see more AI-driven features and support for our local language. Individual license-based pricing made us consider initially, but the value it’s brought to our knowledge management has made it worthwhile ----- ### "Knowmax - Review - Promit" — 4.0/5 > **Promit** | *19 augustus 2024* | E-learning | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Reports are simple and easy to understand. > > **Minpunten**: The admin D-Tree creation page keeps changing as well as page gets blank wherein there is no prior information shared with us with respect to the changes or probable downtime. > > User view is good. But need to simplify further from admin standpoint. ----- Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/192775/knowmax?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/192775/knowmax) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens