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WebinarNinja
Wat is WebinarNinja?
WebinarNinja is een alles-in-één webinarplatform dat het werk voor jou doet. Deze conversiegerichte software is gericht op gebruiksgemak en maakt het gemakkelijk om les te geven, op de markt te brengen en te verkopen.
WebinarNinja is geoptimaliseerd voor resultaten, maar vereenvoudigd voor gebruikers en laat de host focussen op de presentatie, niet op de software. Bevat ingebouwde bestemmingspagina's, e-mailsequenties en diasjablonen.
Wie gebruikt WebinarNinja?
Krachtige webinars voor training en coaching.
Twijfels over WebinarNinja?
Vergelijk met een populair alternatief
WebinarNinja
Andere goede alternatieven voor WebinarNinja
Reviews over WebinarNinja
It has unique details to have a better webinar experience.
Opmerkingen: We have been using WebinarNinja to run highly successful webinars for our clients, it is a low cost but very beneficial product to keep clients informed, our clients are happy that we provide timely and accurate information. The setup is very easy to do, we all quickly adapted to this software and improved lead capture.
Pluspunten:
I really like the features that WebinarNinja has, since it makes it easy for the interaction in the webinars to be professional and we have every detail covered when we want to cover an important point in the webinars, it is very easy to configure. It has a very attentive technical support team and is very committed to solving our doubts, communication is stable, the image is not distorted, it is an ideal software for my work area.
Minpunten:
I don't really have any complaints or issues that have persisted for long periods of time as the support team always works on time and tries to resolve issues quickly.
Reactie WebinarNinja
vorig jaar
Thanks for sharing your experience Jared! Really pleased to here that the support team has always been helpful to you and that you've gotten lots of value from the app! Awesome to hear that your lead capture has improved too - good stuff!
Tech that has stood the test of time
Opmerkingen: I've been with WebinarNinja for more than six years (May 2015) and have tried many platforms before and since. This product has stood the test of time and keeps getting better. The company engagement with their client base is exceptional and has always been that way. Coupled with a tech solution that works and it is a wining formula
Pluspunten:
The many different formats of automated, live and hybrid webinars provides a perfect toolbox for hosting and delivering content to people at different stages of your flywheel.
Minpunten:
There is already a lot of integration, nonetheless (and I'm being pedantic) I'd like to see more integration options... yes I know that's why there are things like Zapier but then I would like to see the functionality provided through that connector expanded.
Reactie WebinarNinja
3 jaar geleden
Hi Paul, Thank you so much for this wonderful review! This inspires us and keeps us motivated to continue improving the app. We're not stopping anytime soon. :) Wish you all the best! - CJ Maratas Head of Customer Support
Stealing money from users
Opmerkingen: Terrible, dishonest and disgusting customer service.
Pluspunten:
Stole 100$ from me. Avoid this company.WebinarNinja is stealing money from people who sign up to their free trial. I signed up to the free trial. They intentionally do not send you emails letting you know when your free trial comes to an end in the hopes that you'll forget to cancel.Then, when you reach out to them, they tell you that you need to cancel your membership before refunding. I cancelled, then they refused to provide a refund stating that according to their terms and conditions, they cannot refund.This is a complete scam. I notified them about my refund request 21 minutes after seeing I got charged. They can see in my account that I didn't use their tool. They're using the lazy excuse that they are "unable" to issue a refund, despite any provider being able to log into their payment gateway like Stripe and issue a refund. They're absolutely lying and stealing and it's pathetic.I can understand that some users sign up for a month, use the tool for 29 days and get lots of value from it, then claim a refund. That's not right and I wouldn't expect a refund in that situation either, but I emailed them 21 minutes after being charged for the month and never used their tool.They now won't respond to my emails either.I have screenshots of all evidence and claims in this statement and am willing to provide them upon request.Avoid WebinarNinja - absolutely dishonest and unprofessional company that's stealing money from people.
Minpunten:
They're stealing money from their users by duping them into free trials that auto charge you and then don't refund if you forgot to cancel by citing fake, lazy, and unprofessional reasons for why they can't refund you just so they can keep and steal your money.
Reactie WebinarNinja
2 jaar geleden
Hi Justin, This is the second trial you've had with us, you were issued a refund in 2019 when you signed up for a trial then with a different email. - We send a reminder to everyone on trial 2 days before the trial is up to let them know trial is ending. - We respond to every message in support. - We offer a service with it's own costs to operate. Hence we charge a subscription fee to that service - how that is "stealing?" There is no locked-in fee, people can cancel at anytime, just like Netflix. - People can cancel inside their account without even contacting support. The free trial works as expected, as advertised - full use of the plan for free for 14 days. From one small business to another, calling a business a scam and saying that we are "stealing" can be very harmful, especially when the accusations are not truthful. I'm sorry that you were not able to find our app of use the second time around. Nicole Baldinu co-founder & COO WebinarNinja
THE MOST UNPROFESSIONAL AND SCAMMING PLATORM
Opmerkingen: AWFUL experience, they scammed me and debited my account
Pluspunten:
the worst experience, they are scammers.
Minpunten:
THEY DEBITED MY ACCOUNT WHEN I NEVER USED IT. EXTREMELY UNPROFESSIONAL - SCAM
Eerder overwogen alternatieven:
There are so many things I like about WN, but ultimately, I don't think I can use it.
Opmerkingen: Overall, I had a good experience with the interface and those who work at WN. Good customer service goes a long long way, so I won't just walk away. I got my WN account through an AppSumo deal and it's for life, so I will most definitely try it again and see what happens as they continue to develop and update it. But for now, I'm going to try other options.
Pluspunten:
The support is excellent. Really responsive and they go out of their way to answer questions, help with updates and anything you need. Even when I've asked about features they don't yet have, they listen and take it seriously for potentially adding to the functionality. I also love that all pre and post webinar e-mails are set and ready to go. No extra work on my part. And the integrations work well and seamlessly.
Minpunten:
It's a bit clunky to use and the audio and video pop in and out. It seems to be a glitch that appears differently for different users and admin. The signup page templates aren't as robust as I need them to be. I want to add a checkbox for my GDPR sign up, but right now I can't. There is GDPR option requiring users to check a few boxes. I think this probably turns users away. Which is fine if they're in the EU. But most of my clients are in the US and don't need that level of approval. I contacted WN about adding GDPR optional by webinar and they said they'd discuss it with the development team. I appreciated their response, but all these issues mean I won't be able to use WN for all my webinars and so I'm lookinig for another option..
