Wat is Teladoc?

Teladoc biedt een platform voor zorgprofessionals in alle specialismen, waaronder artsen, dermatologen, diëtisten en specialisten in de gedragsgerichte gezondheidszorg, om verbinding te maken met patiënten via telefoon, video of app.

Met Teladoc kunnen patiënten medische hulp en recepten krijgen zonder ooit naar de dokter te gaan.

Wie gebruikt Teladoc?

Teladoc biedt een platform voor zorgprofessionals in alle specialismen, waaronder artsen, dermatologen, diëtisten en specialisten in de gedragsgerichte gezondheidszorg, om verbinding te maken met patiënten via telefoon, video of app.

Teladoc - Details

Teladoc

Teladoc - Details

Teladoc

Video's en afbeeldingen van Teladoc

Niet door leverancier verstrekt

Vergelijk de kosten van Teladoc met soortgelijke producten

Vanaf

US$ 49,00/eenmalig
US$ 39,00/maand
N.v.t
US$ 250,00/jaar

Gratis versie

Gratis versie Nee
Gratis versie Ja
Gratis versie Nee
Gratis versie Ja

Gratis proef

Gratis proef Nee
Gratis proef Ja
Gratis proef Ja
Gratis proef Ja

Teladoc - implementatie en ondersteuning

Ondersteuning

  • E-mail/helpdesk
  • Telefonische ondersteuning
  • 24/7 (contact met medewerker)
  • Chatten

Implementatie

  • Cloud, SaaS, Web
  • Android (mobiel)
  • iPhone (mobiel)
  • iPad (mobiel)

Training

  • Niet aangeboden

Functies van Teladoc

  • API
  • Activiteitendashboard
  • Afspraakplanning
  • Afsprakenbeheer
  • Beheer van claims
  • Beheer van patiëntdossiers
  • Beveiligd aanmelden
  • Beveiligde gegevensopslag
  • Bewaking
  • Chatten/messaging
  • Compliancebeheer
  • Controle en beheer op afstand
  • Dashboard
  • Dossierbeheer
  • E-mailwaarschuwingen
  • Elektronische recepten
  • Factureren
  • Gegevens importeren en exporteren
  • Herinneringen
  • Historische verslaglegging
  • Integratie van monitoringapparatuur
  • Integraties van derden
  • Kalenderbeheer
  • Klantenportal
  • Live chatten
  • Mobiele betalingen
  • Mobiele toegang
  • Mobiele waarschuwingen
  • Naleving van HIPAA-richtlijnen
  • Patiëntbetrokkenheid
  • Plannen
  • Portal voor patiënten
  • Rapportage en analyse
  • Rapportage en statistieken
  • Realtime controle
  • Realtime gegevens
  • Realtime meldingen
  • Realtime rapportage
  • Status bijhouden
  • Tweewegs audio en video
  • Vergaderen
  • Video-ondersteuning
  • Videovergaderen
  • Virtuele bezoeken
  • Voor meerdere talen
  • Voortgang bijhouden
  • Vragenlijsten voor patiënten
  • Waarschuwingen / Escalatie
  • Waarschuwingen/Meldingen
  • Zelfserviceportal

Bekijk de volledige lijst van Software voor monitoring van patiënten op afstand

  • API
  • Aanpasbare branding
  • Aanpasbare formulieren
  • Aanpasbare sjablonen
  • Activiteitendashboard
  • Afspraakplanning
  • Afsprakenbeheer
  • Behandelingsplannen op afstand
  • Beheer van claims
  • Bestanden delen
  • Betalingen verwerken
  • Beveiligde gegevensopslag
  • Bevestigingen/herinneringen
  • Bewaking
  • Chatten/messaging
  • Communicatiebeheer
  • Compliancebeheer
  • Documentbeheer
  • Documenten opslaan
  • Dossierbeheer
  • E-mailherinneringen
  • Een-op-een berichten
  • Elektronische betalingen
  • Elektronische recepten
  • Enquêtes en feedback
  • Factureren
  • Grafieken maken
  • Herinneringen
  • Integraties van derden
  • Kalenderbeheer
  • Klantenportal
  • Live chatten
  • Medische facturering
  • Mobiele toegang
  • Mobiele waarschuwingen
  • Multilocatie
  • Naleving van HIPAA-richtlijnen
  • Online formulieren
  • Plannen
  • Praktijk met meerdere disciplines
  • Praktijkbeheer
  • Rapportage en statistieken
  • Softphone
  • Tweewegs audio en video
  • Videovergaderen
  • Virtuele wachtruimte
  • Voor medische doeleinden
  • Waarschuwingen/Meldingen
  • Workflowbeheer
  • Zelfserviceportal

Bekijk de volledige lijst van Telegeneeskunde software

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Reviews over Teladoc

Lees alle 46 reviews

Gemiddelde score

In totaal
2,8
Gebruiksgemak
3,1
Klantenservice
2,5
Functies
3
Waar voor je geld
2,2

Reviews op basis van score

5
15
4
5
3
1
2
4
1
21

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Andrew H.
Andrew H.
Technical Director in VS
Geverifieerde LinkedIn-gebruiker
Management non-profit organisaties, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

THE At-Home Doc!

5 2 jaar geleden

Opmerkingen: I’ve used the Teledoc app for minor sickness issues that can be easily addressed over the phone or by video. Once setup, it’s easy to initiate a call with a doctor and they’ve always been kind and understanding...and fairly quick to call too!

Pluspunten:

Well the first thing I love is that it is now free with out insurance plan. That’s awesome and amazing! I also like that they have a quick response time. The app allows you to add photos if needed and you can even do a video chat with the doctor.

Minpunten:

It takes a little effort to setup your account. My biggest irritation is when receiving calls from the doctor, it will come from an unlisted number. If your iPhone security is set to ignore calls from unlisted numbers it can seriously delay your call until you fix your settings. Otherwise, the app works really well!

Loren R.
CFO in VS
Groothandel, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Teledoc Review

5 4 maanden geleden

Opmerkingen: Teledoc is a perfect solution for the times when you're not feeling well but do not necessarily need to visit a physician in person. As a result, there is a saved cost.

Pluspunten:

The health insurance through our employer offers Teledoc. The Teledoc app is simple to set up and provides clear instructions. Booking an appointment was fast and easy.

Minpunten:

Not a big issue, but there were additional steps to add my spouse who's covered on my plan. I am certain, though, that would be the case with any similar software.

Vernie F.
Locksmith in VS
Bouw, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great service!

5 2 maanden geleden Nieuw

Opmerkingen: Allows me to stay working. I do not have to take off 3 hours to go to the doctor. Doctor Amy Merritt is the best! The last service I received was the best teladoc experience I have had. I would rate her service 5 stars and request her every time if I could. I know that's not how it works but she was the best.

Pluspunten:

Easy to use connected with a doctor fast.

Minpunten:

I wish that once you find a physician that you like you could request to use that doc as a first choice if available.

Nicole M.
Student in VS
Hoger onderwijs, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Useless Garbage

1 3 maanden geleden

Opmerkingen: I tried getting an excuse note (something they say they do) and:
- spent one full day trying to use their phone appointments (which did not work,)
- finally got someone on a video appointment but found out after the appointment, I couldn't open the file with my excuse note,
- spent another full day making video appointments, only to have them canceled with no explanation
- then finally had an extremely rude interaction with customer service saying my request couldn't be granted and that's why the providers were canceling on me. (Even though one of the providers was clearly able to do so)
Honorable Mentions:
- Downloading their useless app
- Having to call up my phone provider to see if they were blocking calls only to have them tell me they weren't
- The rude customer service rep AGREEING that the "no explanation cancelation" policy was a bad one and telling me nothing would be done about it.
- Generally wasting two days of my life on a non-functional software

Pluspunten:

Absolutely nothing. Not a single redeeming quality.

Minpunten:

- You will wait no less than 2 hours for an appointment which the provider can then cancel with no explanation - The phone call appointments just don't work if you have an iPhone apparently - The phone app is unusable garbage that will kick you from your account if you're inactive for too long (and there's no option to stay signed in nor save your sign-in info) - Customer service will pretend to try to help you but they're incapable of solving anything - One customer service representative got very snarky with me, told me doctors were canceling on me and there was nothing I can do, then put me on hold as I was venting my frustration. (I don't remember who that guy was, but I hope he gets fired) - All around waste of time and resources; go literally anywhere else.

Geverifieerde reviewer
Director of Operations, US in VS
Geverifieerde LinkedIn-gebruiker
Management non-profit organisaties, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great usability as a patient

5 4 maanden geleden

Pluspunten:

As a user, I was able to put my health information into the system on a one-time basis and then each provider I see can access it while guiding my care. It’s easy to connect with a provider either with video or telephone and the app tells you which will be faster. I once convinced myself that I actually did have a UTI and talked to the Teladoc provider while on a hike. The medicine was ready at the pharmacy by the time we were done. It was amazing utilizing this technology!

Minpunten:

There is little ability to talk to the provider about questions or follow up after your visit which is frustrating.