Helpt Nederlandse bedrijven al 15 jaar
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Wat is Gymcatch?

Gymcatch helpt eigenaren van fitnessbedrijven tijd te besparen, de omzet te verhogen en een geweldige klantenservice te bieden.

Met Gymcatch heb je alles wat je nodig hebt om je bedrijf te beheren: planning, lidmaatschapsbeheer, rapportage, betalingen, wachtlijsten, kortingscodes, website-integraties, mobiele apps en meer.

Bespaar tijd, verhoog je omzet en bied geweldige klantenservice met Gymcatch.

Wie gebruikt Gymcatch?

Gymcatch is ontworpen voor onafhankelijke fitnessbedrijven die lessen geven en afspraken maken. De software is ideaal voor groepsinstructeurs, kleine studio's en sportscholen.

Gymcatch Software - 1
Gymcatch Software - 2
Gymcatch Software - 3

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Reviews over Gymcatch

Gemiddelde score

In totaal
4,9
Gebruiksgemak
4,7
Klantenservice
4,9
Functies
4,7
Prijs-kwaliteitverhouding
4,9

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
88%
4
10%
3
1%
2
0%
Desmond
Desmond
Owner in Ierland
Geverifieerde LinkedIn-gebruiker
Gezondheid, wellness en fitness, Zelfstandig ondernemer
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Gymcatch is Great

5,0 2 jaar geleden

Opmerkingen: I have found using Gym-catch to be easy and great support with video tutorials It is now allowing me to grow my business in different avenues I am delighted I found Gym-catch

Pluspunten:

Gym-catch is helping me find new revenue streams clients are booking in advance and I am now able to sell my online videos through the app which has given me a bigger market

Minpunten:

Clients don,t get Text reminders of sessions or if they are on a wait list I think this would be a good feature to add on

Reactie Gymcatch

2 jaar geleden

Thank you very much for taking the time to write a review Desmond, it's very much appreciated! Delighted to hear the software is allowing you to increase your market and that our support videos have been a such a great help! Many thanks again, Ollie Director & Founder

Jo
Midlife Fitness Coach in VK
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Fantastic Scheduling and Membership Booking Site

5,0 7 maanden geleden

Opmerkingen: Smooth set up, intuitive processes, well supported with onboarding and great on-going support.

Pluspunten:

The ability to buy the add ons you need so not paying for functionality you don't use.

Minpunten:

Getting your head around the initial set up as the Membership Functionality was all new - great support.

Reactie Gymcatch

6 maanden geleden

Thank you very much for taking the time to write a review, Jo, it is very much appreciated! I'm glad you found our flexibly bolt-on setup so appealing and that your onboarding and setup ran so smoothly. Our support team are always happy to help with any questions. Many thanks again, Ollie Director & Founder

Helen
Yoga Teacher and Wellness Coach in VK
Gezondheid, wellness en fitness, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excellent booking system

5,0 2 maanden geleden Nieuw

Opmerkingen: Excellent I am really happy with the product and the price, it saves me so much time in my business.

Pluspunten:

I have found Gymcatch really useful for manage my yoga class bookings, relatively easy to use and if there is anything I have been unsure of the customer service team are exceptional (this is one of the best things about using gymcatch!) The price is excellent value. I highly recommend.

Minpunten:

I have gymcatch embedded into my website but that doesn't always work great for booking on mobiles but I just send people booking on their phone straight to the gymcatch webpage (via a link on my website) and that seems to work fine.

Reactie Gymcatch

vorige maand

Thank you very much for taking the time to leave us a review, we really do appreciate it. Delighted to hear that Gymcatch has been serving you and your customers so well and that our support team have always been on hand when needed. Thank you for your feedback on the embedded web app, we will continue to make improvements to this over time. Many thanks again for your review, Ollie Director & Founder

Hazel
Pilates instructor in VK
Gezondheid, wellness en fitness, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Tried this software for a couple of years

2,0 2 jaar geleden

Opmerkingen: This software did not suit my business. Customers sighed a sigh of relief when I ditched it.

Pluspunten:

It was cheap. The support initially was useful. It allowed class swaps which at the time my existing software didn’t.

Minpunten:

I swapped to different software after a few years as I got complaints on a weekly basis about gymcatch. I spent time with the team at gymcatch going through my account to see if there was a way to simplify, or if I’d made a mistake setting things up, but Gymcatch said I had everything set up the way it should be. It caused me constant weekly problems and was a time suck, and I realised I was losing new trade; new customers gave up trying to book with Gymcatch. In general, my customers disliked Gymcatch and moving software has been a great decision for the business. Within 3 months of leaving Gymcatch and moving to TeamUp, all the spaces in my classes are now filled, so taking the risk of a more expensive software has paid for itself several times over already. Unless you have a very small and simple business, I would suggest steering clear of Gymcatch. I think trying to save money with cheap software cost me money in the long term.

Reactie Gymcatch

2 jaar geleden

Thank you for taking the time to write a review Hazel, it is appreciated even though I'm sorry to read your experience wasn't what we'd expect. I'm disappointed we weren't able to resolve this for you. Having reviewed what correspondence was raised (especially given timings), it looks as if the use of the Private Access facility (gating who can see sessions to book), was likely the issue and one that either through configuration or communication to you we could / should have resolved. I will further review the tickets with the team to ensure learnings are taken. Please do feel free to email me directly should you wish to discuss further. We greatly value all feedback and would obviously love to see if we could be of any help in the future should your needs change. Many thanks again, Ollie Director & Founder

jasmine
Owner in VK
Gezondheid, wellness en fitness, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Gymcatch is great for class management.

5,0 3 maanden geleden

Opmerkingen: The customer care team are fast and really helpful. The system is reliable and easy to use.

Pluspunten:

It was easy to set up and allowed me to be paperless, in terms of attendance sheets and PAR-Q information. I also didn't have to handle cash or credit card details.

Minpunten:

The analytics of customer behaviours. it was hard to analyse class performance, look for trends, segment marketing strategies with the data provided.

Reactie Gymcatch

3 maanden geleden

Thank you very much for taking the time to write a review Jasmine.  Delighted to read overall found the system meets your needs and great ease of use.  Thank you too for the feedback on adding more analytics - certainly something that is on our roadmap. Many thanks again, Ollie CEO & Founder