---
description: Ontdek de plus- en minpunten van Akia en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Akia - Bekijk prijzen, reviews en scores - Capterra Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Customer communication management software](/directory/31002/customer-communications-management/software) > [Akia](/software/188980/akia)

# Akia

Canonical: https://www.capterra.nl/software/188980/akia

> Artificiële intelligentie om sms-berichten met je gasten te beheren.
> 
> Oordeel: score van **4.2/5** door 5 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Overzicht

### Wie gebruikt Akia?

Akia bedient horecaprofessionals die de gastervaring willen verbeteren door middel van op AI gebaseerde sms-berichten.

## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.2/5** | 5 Reviews |
| Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.3/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.0/5 | Gebaseerd op alle reviews |
| Functies | 4.0/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 70% | (7/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Akia
- **Opgericht**: 2018

## Commerciële context

- **Beginprijs**: US$ 43,00
- **Prijsmodel**:  (Gratis proef)
- **Doelgroep**: 2-10
- **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Engels
- **Beschikbare landen**: Verenigde Staten

## Functies

- Personalisatie
- Sjabloonbeheer

## Ondersteuningsopties

- Chatten

## Categorie

- [Customer communication management software](https://www.capterra.nl/directory/31002/customer-communications-management/software)

## Gerelateerde categorieën

- [Customer communication management software](https://www.capterra.nl/directory/31002/customer-communications-management/software)
- [SMS-marketing software](https://www.capterra.nl/directory/30842/sms-marketing/software)

## Alternatieven

1. [Zoho Desk](https://www.capterra.nl/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
2. [Pipedrive](https://www.capterra.nl/software/132666/pipedrive) — 4.5/5 (3042 reviews)
3. [Freshdesk](https://www.capterra.nl/software/124981/freshdesk) — 4.5/5 (3408 reviews)
4. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [WhatsApp](https://www.capterra.nl/software/180345/whatsapp) — 4.7/5 (16297 reviews)

## Reviews

### "Rapid Guest Communication with Easy to Use, Mobile-Friendly Interface\!" — 5.0/5

> **Joanne** | *6 september 2022* | Horeca | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: The UI of AKIA is incredibly easy and visually pleasant to use. I can train my staff to use this regardless of level of experience with apps and software. I appreciate that it's extremely mobile friendly as sometimes the team is on the go. We also have the ability to forward guest conversations to various team members based on the issue or content that needs to be addressed. I also love that you can disable AKIA from automation for certain guests.
> 
> **Minpunten**: I currently have no cons with this software\!
> 
> We had originally used Breezeway messaging but we found the feature to be very limited. With AKIA we are able to keep records of all chats, send broadcast messages, send photos and videos to guests, and send waivers automatically to guests.

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### "Best messaging software on the market." — 5.0/5

> **Pawel** | *15 mei 2022* | Horeca | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: Fexibility, conditions and customisation options for the user. It’s amazing.
> 
> **Minpunten**: It Has everything that our property needs.
> 
> Amazing customer service, reliable. Something we always wanted and automates 90% of our customers messages.

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### "Buyer beware\!" — 2.0/5

> **Hugh** | *8 mei 2025* | Vastgoed | Aanbevelingsscore: 0.0/10
> 
> **Pluspunten**: The onboard team was nice and easy to work with.  In theory if it worked as it was supposed to it would have made communication with guest easier.
> 
> **Minpunten**: It didn't really function with my software in the way it was supposed to.  It was to hard to make changes myself, I had to rely on support to make any changes.
> 
> I ended up deciding not to use the software at all and the company would not offer any level of refund even though I paid for a full year.

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### "Mostly good for what I need" — 4.0/5

> **Ken** | *23 september 2022* | Horeca | Aanbevelingsscore: 6.0/10
> 
> **Pluspunten**: The interface is relatively straight forward and easy to use.
> 
> **Minpunten**: The automated batch communications are pretty flawless but the automated responses often have errors so you need to watch them.
> 
> Overall pretty good.  It's offered our customers an alternative way to keep in touch.

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### "RezStream for Hospitality" — 5.0/5

> **Sandy** | *2 juni 2022* | Horeca | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: We use Akia for remote check in and communicating with guests when they are on site.
> 
> **Minpunten**: A little cumbersome when using from smart phone
> 
> We are happy with the system - it gives us the ability to communicate with guests while they are on premise and for emergency broadcasts such as weather - etc.

## Links

- [Bekijk op Capterra](https://www.capterra.nl/software/188980/akia)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| en | <https://www.capterra.com/p/188980/Akia/> |
| en-AE | <https://www.capterra.ae/software/188980/akia> |
| en-AU | <https://www.capterra.com.au/software/188980/akia> |
| en-CA | <https://www.capterra.ca/software/188980/akia> |
| en-GB | <https://www.capterra.co.uk/software/188980/akia> |
| en-IE | <https://www.capterra.ie/software/188980/akia> |
| en-IL | <https://www.capterra.co.il/software/188980/akia> |
| en-IN | <https://www.capterra.in/software/188980/akia> |
| en-NZ | <https://www.capterra.co.nz/software/188980/akia> |
| en-SG | <https://www.capterra.com.sg/software/188980/akia> |
| en-ZA | <https://www.capterra.co.za/software/188980/akia> |
| nl | <https://www.capterra.nl/software/188980/akia> |
| nl-BE | <https://www.capterra.be/software/188980/akia> |

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