Detrack

door Detrack Systems

Wie gebruikt Detrack?

3PL couriers, cold chain logistics services, logistics software providers Retailers, e-commerce operators Pharmaceuticals, Food & beverage delivery

Wat is Detrack?

Detrack is a revolutionary vehicle tracking & proof of delivery system that lets you track both your vehicles & deliveries with just an Android / iOS app - making your entire delivery process a breeze.

Detrack - Details

Detrack Systems

https://www.elasticroute.com/

Opgericht in 2013

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Vergelijk Detrack met soortgelijke producten

Vanaf

US$ 24,00/maand
US$ 149,00/maand
N.v.t
US$ 50,00/maand

Gratis versie

Gratis versie Ja
Gratis versie Ja
Gratis versie Nee
Gratis versie Nee

Gratis proef

Gratis proef Ja
Gratis proef Ja
Gratis proef Nee
Gratis proef Ja

Detrack - implementatie en ondersteuning

Implementatie

  • Cloud, SaaS, Web
  • Android (mobiel)
  • iPhone (mobiel)
  • iPad (mobiel)

Training

  • Live online
  • Documentatie

Functies van Detrack

  • API
  • Activiteiten volgen
  • Activiteitendashboard
  • Beheer van chauffeurs
  • Bestellingen bijhouden
  • Bewijs van aflevering
  • Elektronische handtekening
  • Enquêtes en feedback
  • Etiketten drukken
  • Geautomatiseerde planning
  • Geofencing
  • Geografische kaarten
  • Geschatte aankomsttijd chauffeur
  • Integraties van derden
  • Klantendatabase
  • Klantenportal
  • Levering volgen
  • Live tracken bestuurder
  • Locatie bijhouden
  • Mobiele toegang
  • Mobiele waarschuwingen
  • Orderbeheer
  • Orderinvoer
  • Personeelsbeheer
  • Plannen
  • Prestatiemeetwaarden
  • Rapportage en analyse
  • Rapportage en statistieken
  • Realtime controle
  • Realtime gegevens
  • Realtime meldingen
  • Realtime updates
  • Rembours
  • Routebeheer
  • Routeoptimalisatie
  • Routering
  • Slepen en neerzetten
  • Sms-berichten
  • Streepjescodes en tickets scannen
  • Taakplanning
  • Terugkerende taken
  • Vastleggen van mobiele ondertekening
  • Verzendbeheer
  • Voor koeriersdiensten
  • Voor restaurants
  • Voor vracht
  • Voorraadbeheer
  • Voortgang bijhouden
  • Waarschuwingen / Escalatie
  • Waarschuwingen/Meldingen

Bekijk de volledige lijst van Bezorgsoftware

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Reviews van Detrack

Lees alle reviews

Gemiddelde score

Gebruiksgemak 4,7
Klantenservice 5
Functies 4,8
Waar voor je geld 5

Software beoordelen

Deel je ervaringen met andere softwarekopers.

Schrijf een review!
Roland U.
CEO
Wijn en sterke drank, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 24-4-2020

"Excellent software built by smart team who knows their customers well"

Opmerkingen: I have been a user of Detrack since 2012 and recently, we've intensified the use of it as we ramp up our business to add more drivers and delivery routes. Detrack make it possible for us to scale up 50X. We couldn't have managed to do it without some sort of smart software. Best of all, the customer support is top-notch! Every time I have issues, they reply extremely fast AND more importantly, with a solution! Keep up the good work team!

Pluspunten: Easy to set up and use for both the route planner and the delivery drivers. All the functions work perfectly and seamlessly. They are customisable too. Dashboard and all the tools are user-friendly.

Minpunten: Direct and seamless integration with e-commerce platform such as Shopify would be amazing to implement. It can currently be done using Zapier, but not the easiest to set up and it doesn't work seamlessly, so we're still reverting to manual Excel uploads for now.

Antwoord van de leverancier

van Detrack Systems op 4-5-2020

Hey, Roland!

Thank you much for your kind, encouraging words.

We are extremely pleased to hear that Detrack has made it possible for you to scale up to 50 times!

From Day 1, Detrack was designed to be seamlessly scalable. Making it easy for users to onboard and get started is a main goal for us as well, so we're glad you find our solution user-friendly and easy to navigate.

Our support team is always at hand to solve any issue our users are facing, and as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into.

Thank you once again for the review, Roland, and we hope Detrack will continue to serve all your last mile delivery needs for many more years to come.

  • Bron van de reviewer 
  • Beoordeeld op 24-4-2020
Nevra L.
Administrator
Landbouw, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 8-4-2020

"Supports advanced requirements & support is awesome"

Opmerkingen: Excellent

Pluspunten: I needed to integrate it with an existing process and needed a few unusual features, like the ability to import a list of notification emails per delivery site. I learned the hard way that other delivery tracking/notification systems can't handle this. Before I started paying, I started with the free version and I got stuck with the file import. I emailed support thinking that, as a free user, I wouldn't get support, but I got an answer within a couple of hours AND it solved my problem! They attached the correct import spreadsheet and that fixed it.

Minpunten: There's a few little quirks in using the software - eg the page in which I tried to put in my billing info was unresponsive. I used the chat feature and immediately got a response with a workaround solution. Also, it took me a while to figure out how to customize the different notification emails. You sort of have to go to multiple places but I now realize that the tremendous flexibility in how these emails are set up and what info they include make it tailor fit my needs and it's easy now.

Antwoord van de leverancier

van Detrack Systems op 16-4-2020

Hey, Nevra!

Thank you much for your kind, encouraging words. As always, our support team will do their best to solve any issue you're facing (regardless of the plan you're on), as our goal is for ALL Detrack users to have the best, seamless experience possible using our solution.

As we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into.

Thank you once again for the positive review, Nevra!

  • Bron van de reviewer 
  • Beoordeeld op 8-4-2020
Michael P.
Marketing Manager
Consumentengoederen, 51-200 werknemers
Heeft de software gebruikt voor: Gratis proef
  • Totaalscore
    5 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 21-10-2020

"Great software"

Pluspunten: Easy to use.
Like how you can send text messages & emails.
Customers can track vehicles.
Great support team

Minpunten: Backend dashboard in settings can be a little difficult to understand

Antwoord van de leverancier

van Detrack Systems op 22-10-2020

Hey, Michael!

Thank you so much for your kind, encouraging words.

As Detrack is designed to be user-friendly, we are glad to hear you find our solution easy to use.

Our mission is to provide businesses around the world access to both innovative and affordable technology to power their last mile deliveries, so we take extreme pride being able to present you a cost-effective solution that's reliable, scalable, and seamless to implement.

Our support team is also always at hand to solve any issue our users are facing, and as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into.

Thank you once again for the positive review, Michael.

  • Bron van de reviewer 
  • Beoordeeld op 21-10-2020
John P.
manager
Bouwmaterialen, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 2-3-2021

"great product"

Pluspunten: helps keep track or deliveries and also tracking location features and stores signatures for any dispute if needed

Minpunten: currently haven't found anything that i dislike about this software

Antwoord van de leverancier

van Detrack Systems op 12-3-2021

Hello John,

Thank you so much for your kind review!

We're so glad that you think Detrack's a great product.

We're also really pleased to hear that Detrack is able to help you keep track of your deliveries, and our electronic proof of deliveries (including recipient's signatures) will be really helpful during any potential disputes.

Your kind words are extremely encouraging. And as we're constantly looking to make improvements, please feel free to share future feedback or suggestions at [email protected]

Thank you once again for the positive review, John!

  • Bron van de reviewer 
  • Beoordeeld op 2-3-2021
Geverifieerde reviewer
Owner
Vervoer/over de weg/per spoor, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 28-5-2020

"Excellent Software"

Opmerkingen: wer easily. It has allowed us an easy way to organize (and in turn invoice) our work. It allows us to give the customer the access we want them to have easily to see the data relevant to them and gives our dispatch the ability to quickly make changes on the fly! The ability to upload routes and data from spreadsheet is excellent and (while we haven't used it), using an API to build in with other systems is very helpful also!

Pluspunten: The versatility as well as the functionality. This could be used for any number of businesses that wanted to track vehicles and service work on the road while it's mainly focused on couriers. It's also easy to use...we taught 20 new drivers for a large product shipping how to use the software in about 3-5 mins each. Everyone operated it easily.

Minpunten: It appears overwhelming at first, though there are lots of tutorials and support is readily available to help. They reply to emails quickly and are always helpful

Antwoord van de leverancier

van Detrack Systems op 2-6-2020

Thank you so much for your encouraging words.

As Detrack is designed to be user-friendly, we are extremely pleased to hear you've been able to teach 20 new drivers how to use Detrack with ease.

Our mission is also to provide businesses around the world access to both innovative and affordable technology to power their last mile deliveries, so we take extreme pride being able to present you a cost-effective solution that's reliable, scalable, and seamless to implement.

And as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into.

Thank you once again for the positive review, and we hope Detrack will continue to serve all your last mile delivery needs for many more years to come.

  • Bron van de reviewer 
  • Beoordeeld op 28-5-2020