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8x8 X Series
Wat is 8x8 X Series?
Met het 8x8 Virtual Office Unified Communications-platform kunnen bedrijven van elke omvang overal en op elk apparaat de samenwerking verbeteren, met bedrijfsbrede privéchat, aanwezigheidsdetectie, softphones, webvergaderingen, video en mobiele apps voor Apple en Android. 8x8 Virtual Office integreert met toonaangevende bedrijfsoplossingen zoals Salesforce, Zendesk en NetSuite. Beschikbaar in de cloud, binnen enkele minuten ingesteld en eenvoudig te beheren vanaf elk apparaat.
Wie gebruikt 8x8 X Series?
Vertrouwd door meer dan 1 miljoen gebruikers. Toonaangevend cloudcommunicatieplatform. Flexibel voor elk bedrijf. Naadloze integratie.
Twijfels over 8x8 X Series?
Vergelijk met een populair alternatief

8x8 X Series
Reviews over 8x8 X Series

Perfect Business Phone System!!
Opmerkingen: We absolutely love 8x8 virtual office, we do not see a world where we would switch to a different phone software. If you are looking for a seamless phone software look no further!
Pluspunten:
8x8 virtual office is awesome! There are so many cool features to this software. We have used 8x8 for over 5 years now, customer service has always been super helpful if we ever had any issues or questions. Purchasing new phones for new employees is a breeze, and setting everything up is always straight forward! What more can you ask for? We also love that virtual office has the chat feature, we utilize this daily to chat with all of the employees. We also love that there is a app, all of the employees have this app on their phone and have been using it like their desk phone during this COVID work from home time.
Minpunten:
there are sometimes some delays, but very rarely is there any issues!
Reactie 8X8
2 jaar geleden
We're happy to see that you had a 5-Star experience at 8x8. Thanks for sharing!
Eerder overwogen alternatieven:
Great product - wouldn't want to be without it.
Opmerkingen: In general, I have been very happy with 8x8, and would not want to be without it.
Pluspunten:
Easy to use, dependable, and administering the system is one of the simplest I have done. .
Minpunten:
Nothing comes to mind; I have no suggestions.
Reactie 8X8
2 jaar geleden
Thank you so much for taking the time to leave us a 5-star review.
8x8 Nightmare
Opmerkingen: Horribly unreliable, inconsistent and no one is responding to our emails. The system its self worked okay without the integration but the inaccurate billing is wild to me.
Pluspunten:
The ease of use was all that we appreciated of 8x8.
Minpunten:
- The fact that they could not integrate as they said they could into Litify. - They were double billing us. Charging us yearly and then monthly and then constantly trying to reimburse and then recharge our cc again. - During this time, I was communicating with 8x8 and it was a slow process, and they decided that they should shut our phones off. I called and they turned them back on saying they saw the conversations regarding the charges and that it wont happen again until it is resolved. A week later they shut them off again and told me that I had to pay the whole year off even though they owed me 3k still and we had not ironed out the billing. So they said we had to pay fine. They couldn't take my payment over the phone and it was an absolute joke. Couldn't turn it back on with my money but couldn't take our money. Interesting, right? - They told us they were going to reimburse our 9k that they charged and we have yet to receive the refund even though our rep told us they were going to credit us back. He is now unresponsive to me as well.
8x8
Opmerkingen: I use this app every day making more than 100 calls per day, for sure i will recomend this app
Pluspunten:
Easy to use, very friendly app , good connection and good quality in the calls also in the call recording you have the advantage to use it in your pc and in your smartphone
Minpunten:
It will need a good internet speed to be more stable also if you are logged in your pc and smarphone if you receive an inbound both will ring at the same time pc and smartphone
Eerder overwogen alternatieven:
8x8 has been great for us
Opmerkingen:
We've been with them for about 4 years now and they've been fantastic. When we were
first with them, there were a couple of minor hiccups, especially with the android app,
but for the last 2+ years they've been rock solid and the features they add are useful and
work well.
Pluspunten:
The relatively rich chat feature, screen sharing, and ease of transferring a call or meeting from one device to another.
Minpunten:
It's not as intuitive to copy/paste out of the chat sessions and I find it difficult to archive a chat, though I may just not know how to do it as it's not something I do regularly.
Reactie 8X8
2 jaar geleden
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!