SEON. Fraud Fighters

Without SEON we would suffer from high amount of chargebacks

Opmerkingen: With the Fraud API we are able to verify customer's digital identity without causing friction with ID verification or any other hard KYC tools. We were able to significantly reduce manual review times and chargebacks are no more a headache for us.

Pluspunten:

As a marketplace for e-tickets we are one of the favourite targets for fraudsters. In the festival season of 2017 we suffered from massive chargeback rates, we quickly consulted SEON and were able to integrate their solution in less than 40 minutes, this decision basically saved our company and reduced chargebacks at Tickething to an insignificant amount. The SEON team helped us configure really accurate rules to stop abusers.

Minpunten:

The overall experience is great, the usage of the platform is quite customisable and they provide lot of data back via the API. We can't wait to explore new features!

Great product with a great team

Opmerkingen: It's a great product and team. All of our questions were answered and the team is extremely responsive.

Pluspunten:

The data is predictive and the implementation was seamless.

Minpunten:

Honestly, no downsides, we're experiencing an immediate ROI.

Overwogen alternatieven: IPQualityScore Fraud Prevention & Proxy Detection en MaxMind minFraud®

Redenen om over te stappen op SEON. Fraud Fighters: The SEON data was predictable, which leads me to believe that the data is fresher, not to mention cost effective. When you combine this with a company / team that is easy to work with, it's satisfying.

SEON review

Opmerkingen: Great tool for average price range

Pluspunten:

Nice and friendly design and features, nice UI.

Minpunten:

The software is lacking of layout customization.

Good experience

Opmerkingen: Good experience, it has allowed us to be more objective in identity validation and fraud identification.

Pluspunten:

It is an easy-to-use tool that allows us to validate data that we are not sure of.

Minpunten:

I would like to have more certainty about the data you show.

Overwogen alternatieven: Pipl

Redenen om over te stappen op SEON. Fraud Fighters: Meets our needs under the fraud detection model we have in place

great tool to check suspicious payments

Opmerkingen: Working for an airline where we check suspicious bookings made with invalid email addresses most of the time. Seon is a perfect tool to monitor these.

Pluspunten:

I'm working in the airline industry as a Fraud analyst. For my job, i use Seon multiple time a day. Mostly I use the Manual Page for email look ups. With this feature I can receive a lot of information related a user's email address and registrations. We always got some new useful stuff we can be better at analysis. Email check is usually the first step I made when checking a suspicious payment and in most situations seon give me the answer. Beside email checking i would also recommend the IP and Tel number checks.

Minpunten:

Back then we had more time before the site logs out automatically so we need to login almost every time i need to use again. But this is something i can understand due to security reasons.