Wat is Proliant?
Proliant offers HR and payroll cloud-based software for various businesses across the USA. The company has been around for over 26 years and serves over 5,000 clients.
Proliant offerings run the gamut for HR and payroll solutions. These solutions include applicant tracking, onboarding, HR & benefits administration, learning management system, performance management, payroll & tax services, time & labor management, employee self-service, and ReadyPay Today (daily pay solution).
Wie gebruikt Proliant?
We provide services for 5,000+ customers across the US in various industries, with over 75% of our client base in Restaurants, Hospitality, Staffing, Healthcare, Manufacturing, and Transportation.
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Reviews over Proliant
Very Satisfied Proliant User
Opmerkingen: I have been extremely satisfied with Proliant since day one. If there is ever an issue [SENSITIVE CONTENT] gets us righted and if she can't she facilitates communicate with parties that can.
Proliant is easy very to use, especially if you have used any type of record management (QuickBooks, Salesforce, etc). The website is user friendly, reliable and fast.
My only concern is the services that the software provides that I DON'T know about. I learn something new weekly. [SENSITIVE CONTENT], our Service Representative, teaches us something new all the time.
Economical solution, but has its quirks and deficiencies
Opmerkingen: I love Proliant and support this company. I appreciate their vision and what they are doing, but I think they are experiencing some growing pains. They are always willing to help and because their programming is in-house, suggestions you make to improve the platform are taken seriously and implemented. This is one of their greatest strengths. They are constantly updating and making improvements!
Proliant is very easy to use, for the most part. The system makes sense. The products offered for the price are the best bang for your buck when compared to other HRIS. Also, the dedicated service team is wonderful and makes things so much easier, especially if you are a smaller company.
The functionality between Proliant and their Time and Labor system is terrible. There are constant issues with the communication between Proliant and Time and Labor, causing somewhat of an administrative burden. It's manageable, but a pain.
Good value, good features
Opmerkingen: Proliant has been great for integrating with our benefit company, and has helped us with many other tasks that we were handling manually. Things like payroll go very smoothly for us, and most day-to-day things flow smoothly. I honestly had no idea before we had Proliant how much of my day would be spent using it!
With some training, this product is somewhat easy to use. Things aren't always in what we would consider the logical place, but once you get used to that, it's fairly easy to find your way around. We love the applicant tracking feature, and I appreciate the variety of reports I can get out of the ReadyPay system.
It can be confusing for employees, many of whom have to have one username and password for ReadyPay and a completely different username and password for NovaTime. I understand why that is, but it's frustrating for my employees. Setup was not nearly as easy as we were promised, and while much of that was due to the ancient system we were using previously, it was hard for our very small office to give it the time it required. There are still things that aren't quite to our specifications, and it's likely that they never will be.
Need more support
Opmerkingen: I like Proliant and I appreciate all of Daron's efforts to help us. We are a needy customer, and I acknowledge that.
The reporting tools in RPO are very powerful and work pretty well.
Attendance on Demand is completely over engineered for our needs. It's very frustrating trying to learn the system, is not intuitive, and is inflexible for what I want it to do. I really like having a dedicated account manager, but I often feel they are stretched too thin. Training on the system has been difficult. The training documents are not helpful at all because these are not configured for our particular setup, especially as it relates to Attendance on Demand. In the reporting tool, I've asked about a DOZEN different people in different departments to help me configure one specific report: A snapshot of the active employees on a given day in history; I want to be able to pull a simple report saying who was actively employed on October 22, 2019, for example... NOT who are the active employees TODAY with data from that time period. I've requested this from my account managers (4 different people), client relationships managers (2 different people), and trainers (3 different people). No one has been able to support me on this simple request.
Opmerkingen: Overall, Proliant is a great software to use for employees to clock in/out and see their pay and benefits without a hassle!
Proliant allows employees to easily clock in/clock out of work. They can also quickly request time off and see their pay and benefits from a single dashboard.
Sometimes takes awhile to load up but that seems to be the only issue we have.