Freestone
Wat is Freestone?
Freestone is het meest vertrouwde platform voor live-evenementen in de sector om inhoud te leveren als onderdeel van een uitgebreid onderwijsprogramma. Geniet van kant-en-klare webinars, webcasts en on-demand streaming via een volledig merkeigen leerportaal. Maak gebruik van interactiviteitstools zoals vraag en antwoord, groepschat, realtime peilingen, enquêtes en robuuste quizzen om de betrokkenheid van leerlingen te meten. Volg onderwijs en lever certificeringen. Maak gebruik van pre- en postproductieservices om inhoud vast te leggen tijdens live conferenties op locatie.
Wie gebruikt Freestone?
Freestone bedient elke organisatie die inhoud voor live-evenementen aanbiedt als onderdeel van een strategie voor permanente educatie voor leden en kiezers.
Twijfels over Freestone? Vergelijk met een populair alternatief
Freestone
Andere goede alternatieven voor Freestone
Reviews over Freestone
Morgan
The Freestone Support Team is the Best
Opmerkingen:
Here are just a few things I've valued greatly from the team there:
• Speedy and accommodating turnaround on contract updates so we could meet the needs of our members
• Pleasant, knowledgeable, professional, and on-the-ball support for our live programs
• Thorough and helpful presenter prep sessions
• Timely, kind, and patient responses to my many questions on everything from event setup to attendee credit
Regarding the platform itself, just a few features we use:
• Layout customization for live webcasts/webinars
• Self-paced courses with credit
• Credit submission requirements such as polling, checkpoints, surveys, and certificates
• Attendee Q&A
• Reports to verify credit submission, program attendance, attendee questions, polling responses, etc.
• Much more!
Really I can't say enough about how much I appreciate the team and the Freestone product. It's a great feeling to know I'm in good hands with them in every aspect of our LMS use.
Pluspunten:
I've been using Freestone from Community Brands for a few years now and not only have I been pleased with the look, customization, and functionality of the platform, but also overjoyed with the support I receive from team there.
Minpunten:
There are a couple of things that frustrate users regarding credit submission.
Reactie Community Brands
3 jaar geleden
Thank you very much for all the kind words, Morgan! This is fantastic to hear! We look forward to maintaining this standard of service! We will continue to enhance the platform and will review the credit submission process for additional efficiencies. Thank you for the feedback!
Robin
Air & Waste Management Association Review
Opmerkingen: When I do have issues the best part of the company is the Technical Moderator that is always there to assist. [SENSITIVE CONTENT HIDDEN], is the person that I have worked with for about 5 years. He is helpful during the live webinar, but for other issues that arise. For example, putting the webinar information into the Freestone system, problems with registration or assisting with PowerPoint issues.
Pluspunten:
The Freestone product has been easy to use, after I was trained and especially after I had used it for a period of time. Once the presenters are set up in the system, the webinar just flows. This includes the Q&A , polling and chat components, that all work well and are useful for the webinar.
Minpunten:
We often get request for animation, fly in slides for he webinar. at this time those features are not available.
Reactie Community Brands
2 jaar geleden
Thank you very much for the kind words about our the team and the webinar technology! We look forward to maintaining this standard of service. At this time presentations with animations can be shared through the screenshare functionality, but we will continue to look at ways to further enhance the webinar features. Thank you very much for your feedback Robin!
Geverifieerde reviewer
An adequate system, a bit burdensome
Opmerkingen: Overall I have been satisfied with Freestone and when I have had issues, their customer support it quick to respond.
Pluspunten:
The admin portal for Freestone is comprehensive and includes a lot of features and functionality, but it is not intuitive or easy to use. Every time I login, it takes a few minutes to figure out where I need to navigate to in order to find what I am looking for. Once I find it, updates are easy to make and take effect immediately.
Minpunten:
Too much going on in the dashboard. It is overwhelming and needs a better design/layout.
Reactie Community Brands
4 jaar geleden
Thank you very much for the feedback! We will continue to make updates to the platform to make it more user friendly, while still remaining comprehensive. We will be releasing a new analytics dashboard in the coming weeks that will offer insights into key performance indicators such as top learners and courses, as well as adding business intelligence insights. Thank you again!
Suzanne
Works well and integrates well with our website
Opmerkingen: I really do not use customer service because everything works smoothly.
Pluspunten:
I like the integration process, very rarely do we have any problems with the customer purchase and them being able to access their course.
Minpunten:
The issue of having to sync the PPT with the speaker.
Reactie Community Brands
3 maanden geleden
Thank you for the review Suzanne! I am happy to hear the system and integration are working well for your organization! I understand that your team leverages the Program Timeline tool to sync your video and slides since they are separate assets. I will have your Account Director follow up with you to get more information on feedback related to this feature. Thank you again!
Kaylee
Simple to use and has most of the tools you will need starting out.
Opmerkingen: Freestone has enabled us to start our online learning area for our members enabling them to receive CE's through the system. It's really opened up a new world of learning for our members and we are just getting started.
Pluspunten:
This is a simple product to use. I like the simple authoring tools. It makes it easy to create surveys, add materials and create learning.
Minpunten:
There needs to be improvement in the ability to talk to YourMembership. It's a feature we don't use right now because it doesn't work very well. We would like our members to be able to see on the YM side what CE's they have and the communication between the two is clunky.
Reactie Community Brands
2 jaar geleden
Thank you for the kind words about the product's ease of use Kaylee! We look forward to continuing to enhance the user experience for both admins and learners. Your Account Director will be connecting with you to discuss enabling the most up to date credit integration between Freestone and YM as I believe that will address your concerns about ce tracking. Thank you again for the feedback!
