Helpt Nederlandse bedrijven al 15 jaar
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Wat is Arena?

Arena is een krachtig platform waarmee jij en je publiek in de cloud met elkaar kunnen communiceren. De Live Chat- en Live Blog-producten zijn gebruikt door duizenden bedrijven in meer dan honderd landen.

Via livechat kan met publiek worden gecommuniceerd door hen te peilen, hen vragen te stellen, één-op-één berichten te verzenden en meer. Met Live Chat kan je publiek ook met elkaar communiceren en ideeën delen. Live Blog biedt realtime updates aan het publiek.

Wie gebruikt Arena?

Uitgevers, kranten en contentportals Omroepen en videostreaming E-commerce en marktplaatsen Financiële instellingen Onderwijsinstellingen Sportorganisaties Virtuele evenementen Gaming

Arena Software - 1
Arena Software - 2
Arena Software - 3

Twijfels over Arena? Vergelijk met een populair alternatief

Arena

Arena

4,6 (21)
US$ 349,00
maand
Gratis versie
Gratis proefversie
91
1
4,7 (21)
4,4 (21)
4,6 (21)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 24,00
maand
Gratis versie
Gratis proefversie
60
112
4,6 (1.666)
4,5 (1.666)
4,6 (1.666)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over Arena

Gemiddelde score

In totaal
4,6
Gebruiksgemak
4,7
Klantenservice
4,6
Functies
4,3
Prijs-kwaliteitverhouding
4,4

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
67%
4
29%
3
5%
Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Arena Best in Market for Live Chat

5,0 3 jaar geleden

Pluspunten:

How easy it is to use and that it solves my live chat problem with an easy to create embed.

Minpunten:

There are a lot of changes to the features on my pricing package and many times Arena changes these without notification. That can be frustrating when we're live-streaming events only to find out we have to make adjustments.

Reactie Arena

3 jaar geleden

Hello! That's amazing. We are so happy to provide the solution for your live-streaming events. Thank you for the feedback regarding the changes.

Brooks
Assistant Director in VS
Management non-profit organisaties, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Arena Chat for Online Events

5,0 3 jaar geleden

Opmerkingen: We have seen increased engagement through Arena Chat, which is largely thanks to the help of their support team that always jumps in quickly to help meet our needs.

Pluspunten:

Arena allows us to inexpensively engage with our audience in a personal way. It offers more functionality than most platforms (like link sharing, emojis, and gifs) but at a more affordable price point than typical.

Minpunten:

The biggest drawback is that the analytics are essentially set up on a per-event basis. That is great for short, large events. However, with 5-6 small events each week, the analytics aren't structured to be able to easily see the engagement for each one.

Reactie Arena

3 jaar geleden

Hello Brooks H! Really important to keep your audience engaged, isn't it? We are happy to be contributing to it. Thank you for the feedback about the Analytics, our team will take that into account. For now, we advise you to create one chat room per event, so you can have a better view of the engagement for each one. Stay tuned, we are always making improvements in our products.

Nick
Director in VS
Mediaproductie, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

FreightWaves x Arena

3,0 3 jaar geleden

Opmerkingen: Overall, in the beginning, everything was great. Quick response times via Slack for help - lots of back and forth conversations to how we can increase Arena's use.
Towards the end, that all seems to tapper off. Slack responses were lackluster and our issues never seemed to be fixed right away.
IE:
- Users in the chat room feature wasn't ever accurate so we turned that off
- Analytics page consistently failed (was then told it wasn't an actual feature of the software which seemed to be miscommunicated from the very beginning if true)

Pluspunten:

I liked how easy it was to deploy. I also liked how easy it was to set up a chat widget.

Minpunten:

I did not like that some of the core features didn't seem to be completed. One thing that was a small annoyance was having to always enter a HEX code for a new chat widget.

Reactie Arena

3 jaar geleden

Hi Nick! We appreciate your feedback. It's all taken into consideration for new features and improvements we are currently working on. Best, Arena team

Kit Joy
Production Executive in Maleisië
Bouw, 10.000+ werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Arena

4,0 2 jaar geleden

Opmerkingen: Overall it delivered what was needed for us - chat, Q&A, polling and we have a great time engaging with our live stream participants.

Pluspunten:

The ease of use of the Chat, Q&A and poll. The nice layout. Being able to customise the colours and logo. Being able to give emoticons to each chat message. Being able to upvote questions. Being able to use GIFs.

Minpunten:

The Q&A and polling icons are too small to be noticed (for older people). The admin page set-up is messy and complicated about what's where. Even after the event was over we still had trouble remembering how to access the specific settings page we needed to go to.

Reactie Arena

2 jaar geleden

Hi Kit! Amazing to know that you have a great time engaging with your live stream audience. That's priceless. Thank you for the feedback. We'll look into that.

Brent
Marketing in VS
Evenementenbureaus, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Excellent chat service for your site

5,0 3 jaar geleden

Opmerkingen: Offering real time chat boxes for sessions, events, and virtual booths in our online trade shows

Pluspunten:

Arena has a sleep look and feel for chat, seemlessly integrating with a webpage or serving as a pop up widget. The chat itself is robust with gifs, reporting, deleting, emojis, replies, liking messages and more

Minpunten:

The direct message functionality is not useful, as we use chats on different sites, but users can see moderators from completely different environments

Reactie Arena

3 jaar geleden

Thank you, Brent P! We love to hear your thoughts about Arena's products. Count on us to continue boosting your online trade shows :)