TaxDome

Wie gebruikt TaxDome?

Accountants, Boekhouders en Fiscalisten

Wat is TaxDome?

Alles-in-één software voor belastingvoorbereiders, accountants en boekhouders.

Perfect om uw bedrijf te laten groeien: stop met het betalen van een dozijn tools en run uw praktijk vanuit één geïntegreerde hub.

Geautomatiseerde workflows, gebruiksvriendelijk klantenportaal, aanpasbare CRM, onbeperkte en veilige bestandsopslag, e-handtekeningen, messaging & meer voor de prijs van één app.

TaxDome - Details

TaxDome

https://www.taxdome.com

Opgericht in 2017

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Vergelijk TaxDome met soortgelijke producten

Vanaf

US$ 50,00/maand
US$ 10,00/maand
US$ 24,00/maand
US$ 7,95/maand

Gratis versie

Gratis versie Nee
Gratis versie Nee
Gratis versie Ja
Gratis versie Nee

Gratis proef

Gratis proef Ja
Gratis proef Ja
Gratis proef Ja
Gratis proef Nee

TaxDome - implementatie en ondersteuning

Ondersteuning

  • E-mail/helpdesk
  • Veelgestelde vragen/forum
  • Kennisbank
  • Telefonische ondersteuning
  • Chatten

Implementatie

  • Cloud, SaaS, Web
  • Mac (desktop)
  • Windows (desktop)
  • Android (mobiel)
  • iPhone (mobiel)
  • iPad (mobiel)

Training

  • Live online
  • Webinars
  • Documentatie
  • Video's

Functies van TaxDome

  • Aanpasbare branding
  • Aanpasbare sjablonen
  • Activiteitendashboard
  • Ad-hocrapportage
  • Administratie
  • Auditbeheer
  • Automatische back-up
  • Beheer van ontvangstbewijzen
  • Belastingaangifte
  • Belastingformulieren
  • Bijhouden van vervaldatums
  • Btw-beheer
  • Cashbeheer
  • Compliancebeheer
  • Configureerbare workflow
  • Controle van goedkeuringsbeheer
  • Declaraties
  • Documentbeheer
  • Documenten opslaan
  • Documentsjablonen
  • E-mailuitnodigingen en -herinneringen
  • Factureren
  • Factuurbeheer
  • Gegevens importeren en exporteren
  • Herinneringen
  • Inkoop en ontvangst
  • Integraties van derden
  • Kasstroombeheer
  • Klantenbeheer
  • Klantenportal
  • Mobiele toegang
  • Payrollbeheer
  • Personeelsbeheer
  • Projectbeheer
  • QuickBooks-integratie
  • Rapportage en statistieken
  • Realtime updates
  • Roosterbeheer
  • SSL-beveiliging
  • Scenarioplanning
  • Status bijhouden
  • Taakbeheer
  • Tijdlijnbeheer
  • Toegangsopties/machtigingen
  • Toetsing van bankgegevens
  • Transactiegeschiedenis
  • Verwerking van ACH-betalingen
  • Verwerking van creditcards
  • Waarschuwingen/Meldingen
  • Workflowbeheer

Bekijk de volledige lijst van Aangifte software

  • API
  • Aanpasbare branding
  • Aanpasbare rapporten
  • Aanpasbare sjablonen
  • Activiteitendashboard
  • Administratie
  • Afsprakenbeheer
  • Audittrail
  • Beveiligde gegevensopslag
  • Bijhouden van vervaldatums
  • Configureerbare workflow
  • Controle van goedkeuringsbeheer
  • Documentbeheer
  • Documenten opslaan
  • Documentsjablonen
  • E-mailbeheer
  • Elektronische betalingen
  • Factureren
  • Factuurbeheer
  • Factuurverwerking
  • Financieel beheer
  • Financiële analyse
  • Gegevens importeren en exporteren
  • Goedkeuringswerkstroom
  • Herinneringen
  • Integratie in de administratie
  • Integraties van derden
  • Klantenbeheer
  • Klantenportal
  • Meerdere valuta's
  • Messaging
  • Onkosten bijhouden
  • Online betalingen
  • Personeelsbeheer
  • Projectbeheer
  • Projecttijd bijhouden
  • Rapportage en analyse
  • Rapportage en statistieken
  • Status bijhouden
  • Taakbeheer
  • Tijd bijhouden
  • Tijd en onkosten bijhouden
  • Timer
  • Verwerking van creditcards
  • Voor accountancybedrijven
  • Voor accountants
  • Voortgang bijhouden
  • Waarschuwingen/Meldingen
  • Workflowbeheer
  • Zoeken/filteren

Bekijk de volledige lijst van Software voor accountants

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Reviews van TaxDome

Lees alle 1.456 reviews

Gemiddelde score

In totaal
4,7
Gebruiksgemak
4,6
Klantenservice
4,7
Functies
4,6
Waar voor je geld
4,7

Reviews op basis van score

5
1.117
4
296
3
37
2
3
1
3

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >10.001
Mark S.
Mark S.
Owner
Administratie, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
  • Gebruiksgemak
  • Functies en functionaliteit
  • Klantenondersteuning
  • Waar voor je geld
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 9-6-2021

"Terrific Product That Understands How Accountants and Tax Preparers Work"

Pluspunten: This product is focused on its customer base. It is not trying to be all things to all industries. The developers understand how accountants and tax preparers work. Even in the short time I have been a client, there is a strong development effort to make the product better and more useful. Customer vote on what improvements they want to see added to the program and TaxDome provides a roadmap on what features are being developed and when they will be implemented. TaxDome's culture is focused on customer service.

Minpunten: It is clear that TaxDome has done a good job of integrating CRM, document storage, e-signatures, and client communications. As a browser-based solution, it suffers from all the problems that products that work over the Internet have. Whenever I have problems it is hard to know whether it is my internet connection, the number of browser screens open, or something with TaxDome and its servers. I do know it is as good as my previous broswer-based CRM and its speed is comparable to QuickBooks Online. I would like the email and message templates to be better. Currently, you can't use fields in the contact records within emails to make them more client-friendly. Also, the invoicing features need improvement. The amount of information that can be included in an invoice is limited and I provide my clients with a line item invoice to show why their tax returns cost what they do.

Antwoord van de leverancier

van TaxDome op 19-7-2021

Hi Mark,

Appreciate the feedback. This is what helps us improve TaxDome. The ability to add more short codes (add data from existing contact records) is currently in development (you can upvote the existing request we have here so you'll be notified of its progress: https://feedback.taxdome.com/feature-requests/p/shortcodes-in-communication-with-the-client-emails ) and we recently rolled out Services to itemize your invoices in TaxDome so clients can see exactly what they're paying for: https://help.taxdome.com/article/393-services

  • Bron van de reviewer 
  • Beoordeeld op 9-6-2021
Russell B.
Russell B.
CEO
Administratie, 2-10 werknemers
Heeft de software gebruikt voor: Gratis proef
  • Totaalscore
  • Gebruiksgemak
  • Functies en functionaliteit
  • Klantenondersteuning
  • Waar voor je geld
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 26-5-2021

"The unbelievably affordable Swiss Army knife for my practice"

Opmerkingen: Very positive. It is a great product and getting better every month.

Pluspunten: Their all in one approach, and their incredible ongoing commitment to future improvements, all for a staggeringly low price. Their pipeline approach to task management is exactly what I’ve been searching for. It does a fantastic job of distilling complex workflows down into a series of tasks that smoothly flow from one stage to the next. They have many, many YouTube videos to demonstrate different features, and, importantly, also a series of videos that instructs CLIENTS on how to use the portal.

Minpunten: Some areas are still clunky but still usable. The mechanism for clients to create a subfolder in and/or upload documents to a specific folder is not very intuitive. Clicking links within the site opens up a new tab far too often. Clicking on the + for sub tasks in a pipeline stage opens a new tab for some reason. Responding to an email from the inbox+ section opens a new tab. Clicking a client name while looking at an account opens a new tab. It seems very unnecessary. OTP entry on mobile devices is a pain since did sons reason they decided not to let you paste a code in. The conditional logic for their organizers is extremely limited, although they tell me they are working to expand this in the near future. These are all minor annoyances in an overall outstanding product.

Antwoord van de leverancier

van TaxDome op 19-7-2021

Hi Russell, we appreciate your feedback, thank you for letting us know. We are constantly improving the software and releasing new features, many of which we take from our user's feedback on our feature request board. We have an existing feature request (available to paid subscribers) to open new tab vs new page.

You can also read more about our Organizers here: https://help.taxdome.com/article/114-custom-organizer-templates

You can reach us through chat or through email ([email protected]) if you have other questions.

  • Bron van de reviewer 
  • Beoordeeld op 26-5-2021
Abbey G.
Owner
Administratie, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
  • Gebruiksgemak
  • Functies en functionaliteit
  • Klantenondersteuning
  • Waar voor je geld
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 3-9-2021

"Best All In One Software - I've tried them all"

Opmerkingen: TaxDome support is incredibly responsive and useful. The implementation time was minimal for this software. I got my workflows set up in a day and was working in the software pretty efficiently within 3 days. My clients LOVE the portal and it sets me apart as an accounting firm because our communication is consistent, timely, and they know where to find me.

Pluspunten: I love that it has all of the features I really wanted for a great client experience and workflow management. The client portal is phenomenal. The Workflows are easy to setup and the templates are a great starting point. Not too complex and not too simplistic

Minpunten: I wish that recurring tasks customized to a specific client could be built into a recurring pipeline job instead of having to link recurring tasks when they're created. I can tell this feature is missing because of the way the software was designed to streamline the workflow management experience which is otherwise phenomenal. The minor inconvenience of linking a task to a job after the fact is minimal compared to the rest of the benefits I have from this software.

Antwoord van de leverancier

van TaxDome op 9-9-2021

Thank you for the feedback, Abbey! we appreciate it. We aim to continuously improve our product. If there's still missing feature that you would like to add in TaxDome especially related Task and Pipeline, we have a feature request board for paying subscribers to submit requests and upvote request from other firms. the features with the most upvotes get prioritized . Feel free to reach out to our team. Our support is free and unlimited.

  • Bron van de reviewer 
  • Beoordeeld op 3-9-2021
Ion T.
CEO
Financiële dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: Gratis proef
  • Totaalscore
  • Gebruiksgemak
  • Functies en functionaliteit
  • Klantenondersteuning
  • Waar voor je geld
  • Waarschijnlijkheid van aanbeveling
    5/10
  • Bron van de reviewer 
  • Beoordeeld op 19-2-2021

"Good product, but needs better customer support"

Opmerkingen: Overall the software has good features, it is a bit pricey, and no monthly payment flexibility (forces one year contract). There is a software support gap at the moment, which is a big deal. Once that is fixed and payment options become more flexible I will be able to recommend it to others.

Pluspunten: This product has good features such as tracking communication with customers, an integrated signature for engagement contracts, fee collection, and templates. It is nice to have several features in one place. I liked the ability to customize the portal login page.

Minpunten: There is a significant gap in customer support. This is the first time a software company has asked me to submit videos of issues or print screens to customer support. Generally, the support team can log behind the scenes and support you with any issues via a quick account review. There was a company-wide issue over the long weekend and there were no notifications about software having bugs, or when they were fixed. None of the automation worked, which left my customer hanging and confused, as none of the things I mentioned they will see actually happened.
Also, it is on the pricier side and does not allow flexibility for monthly billing, only annual payments. There are videos on how to get started which are great, however, there is a bit of a learning curve as functions are set up in a very specific way so you'll have to learn that.

Antwoord van de leverancier

van TaxDome op 20-7-2021

Hi Ion,

Thank you for your feedback. Ion on the potential bug you can always schedule a 15 quick assist so we can record the meeting- http://taxdome.com/15
The reason we ask for this information is if we cannot replicate the bug on our end.

  • Bron van de reviewer 
  • Beoordeeld op 19-2-2021
Deanna S.
Tax Preparer
Administratie, 2-10 werknemers
Heeft de software gebruikt voor: Gratis proef
  • Totaalscore
  • Gebruiksgemak
  • Functies en functionaliteit
  • Klantenondersteuning
  • Waar voor je geld
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 27-6-2021

"Great product, Great Customer Service, and still finding hidden gems"

Opmerkingen: My partner and I came from a tax firm that used a dated practice management workflow consisting of various disjointed software tools, spreadsheets, and humans. There were terrible inefficiencies resulting in considerable operating overhead (labor costs, software licenses, real estate, etc.) and a tremendous amount of stress during the tax season. Thanks for COVID, we decided that our new tax firm was going completely virtual with client appointments and we would leverage a practice management suite that helped us achieve efficiency, accuracy, and scale. We are leveraging a hosted version of our tax software eliminating the need for an IT person on-staff and TaxDome will allow us to streamline our workflow so we have no need for seasonal admin staffing. It's only been two weeks since we started working with TaxDome, but so far we are ecstatic and we see it helping us to fulfill our goals for the firm.

Pluspunten: Coming from a quagmire of administrative staff, spreadsheets, and various software to manage our practice, TaxDome is an absolute godsend. We've only had the opportunity to work with it for a couple of weeks during the trial period, but we have been impressed with it beyond our expectations. We really like the variety of tools that made the import of contacts/docs expedient and reliable. The email sync feature is just amazing as it eliminates the noise of a junked-up inbox. The mobile app with built-in document scanner is so incredibly neat that I think our clients will easily get on-board with these changes in how we interact with them. I would be remiss if I didn't give the customer service team some love as well. I must've bugged them everyday about something. They were prompt, courteous, and helpful with each and every correspondence. Lastly, as we continue to learn the TaxDome platform, we're discovering new functionality we didn't expect but will help immensely. For example, one feature we just found was the ability to edit PDF documents within the TaxDome platform itself. Amazing!

Minpunten: Honestly, there hasn't been anything that I've experienced in the past 2 weeks that would warrant a complaint of any sort. We would've really liked to have a scheduling module in TaxDome where we can organize and schedule our reviews with clients, but not a deal breaker and as I understand it is in the works anyway.

Antwoord van de leverancier

van TaxDome op 19-7-2021

Hi Deanna,

Thank you for your feedback. We currently have the scheduling module planned in our feature request board. I have upvoted your firm to this request, feel free to add any comments or suggestions here- https://taxdome.canny.io/feature-requests/p/company-appointment-scheduling-with-popular-online-calendar-integration

  • Bron van de reviewer 
  • Beoordeeld op 27-6-2021