Lendstream

You are getting a lot value out of the price you are paying for it. It's a user-friendly system, which you can quickly understand how to work with. One of the features I particularly liked was the “notes” option. This allowed me to easily track the history and content of all contacts with the clients, including automatically generated notices, SMS, phone calls. This feature made it much easier to keep track of all the interactions with the clients.

I used this software in my previous working place for mortgage loan origination purposes. After the customer data were input into the system, the software created its conclusion and analyses depending on the criteria and requirements provided into the system. The programme provided results for compliance to the required lending criteria immediately, and it was able to generate different kinds of reports for various periods of time that were clear to understand, the information on them was easy to follow. In addition, each user could have access to different reports depending on their job role, and reports were available in different formats (pdf, excel) and in several languages (I used English, Latvian, Russian). The company could ask the software administrators to change the criteria set up according to the business requirements. This software was used for loan portfolio pledge as well.

Lendstream provided needed flexibility. Adoption and changes of current workflow to the required needs implemented smoothly. The manager of the company also guided our company through finding and making required integrations with third-party service providers.

I was one of the first Lendstream users and at the same time was like an intermediary between business management system users and development team. Many years later I can state with assurance that all new functionalities and modules has been added to the system in response to a real needs of front and back-office personnel, borrowers, affiliates and investors. Every tick-box, button, row or column has been added after many YES from different users. Lendstream is the true production software. Great team which supports the product.

The software allows for excellent customer service as vital customer data is sourced and calculated in real time improving the customer experience and reducing cycle times and saving us a lot of money.