RUN Powered by ADP

Powerful Enough for Large Companies

Opmerkingen: Paying employees weekly or biweekly has been simplified.

Pluspunten:

I've used a few payroll companies during my time but ADP always seems to be the most dependable and reliable.

Minpunten:

With convenience is going to come cost. However, the newer level additions have made programs more customizable and tailored to individual business owners.

Doing payroll in ADP in VERY easy!

Opmerkingen: Since I didn't do payroll before I started working at my current position, I feel that it is fairly easy to use. If I can learn to use it, anyone can.

Pluspunten:

I like the ease of running all of the reports and that most of the ones you need are listed as standard reports. They also prepared PPP loan reports as standard reports to make your life easier.

Minpunten:

I don't like that when you have to divide salary employees into different accounts that it only keeps the first amount you put in. You have to manually add the other amounts every time.

ADP is amazing especially for payroll

Pluspunten:

I like how easy it is to run reports, update employee information and process payroll.

Minpunten:

Some of the features can be confusion such as running certain reports. But they have customer services rep that always help me

Quit ADP because of their "security"

Opmerkingen: So, when I decided to leave ADP, they didn't file my quarter 1 even though I changed right at the end of quarter 1. Thus resulting in my filings being late, late fines, headaches, etc. I would not recommend ADP to anyone I care about.

Pluspunten:

ADP has some positives. Their customer service is always polite and helpful. Otherwise, hard for me to say much positive.

Minpunten:

ADP must be the only software company in the world that hasn't resolved what is a very simple issue. If one of my employees forgot their password and could not log in to see their paystubs, I, the administrator, had to call ADP to get it resolved. Their is no option for employees to call customer service themselves to fix it. ADP always stated that this was for "security reasons," which I find hard to believe, as every other company has figured this out. I kept ranting at them and finally they gave me a code to give to any employee that was locked out to prove they had permission to see their paystubs. Next time it happened, I gave the code to the employee, and ADP still called me to make sure they had permission. That was the last straw! I am a business owner and administrator, my time is too valuable to be calling them all the time when this is absolutely resolvable.

Using ADP

Pluspunten:

Great way to keep track of time worked. Employee can see all necessary information.

Minpunten:

Glitchy at times. But overall it isn't too bad.