Spark Chart

Wie gebruikt Spark Chart?

Bedrijfsadviseurs die klantwaarde willen toevoegen en verborgen kennis en ideeën willen ontdekken. Leidinggevenden die de prestaties willen verbeteren en feedback, ideeën en antwoorden van klanten, medewerkers, teams en markten willen krijgen.

Wat is Spark Chart?

Krachtige enquêtesoftwaretool voor bedrijfsadviseurs om klanten en leidinggevenden te helpen verborgen kennis en ideeën te ontdekken, beslissingen te nemen en actie te bevorderen. Maak en implementeer elk type professionele enquête. Maak medewerkers en teams betrokken om hun suggesties te ontdekken en prestaties te verbeteren. Ontdek wat klanten zeggen en aanbevelen. Ontdek je Net promoter Score (NPS). Verken meningen en genereer ideeën. Voer onderzoek uit op markten en potentiële klanten. Ontvang 24/7 ondersteuning en advies van enquêtedeskundigen.

Spark Chart - Details

Spark Chart

http://www.sparkchart.com

Opgericht in 2016

Spark Chart - Prijsoverzicht

Spark Chart heeft geen gratis versie maar biedt wel een gratis proefperiode. Spark Chart betaalde versie vanaf US$ 300,00.

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Beginprijs

US$ 300,00

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Training

Persoonlijk

Live online

Webinars

Documentatie

Ondersteuning

24/7 (contact met medewerker)

Online

Functies van Spark Chart

  • Dashboard
  • Enquêtes en feedback
  • Rapportage en analyse
  • Selectie van beoordelaars
  • Voortgang bijhouden
  • Vragenbibliotheek
  • Zelfserviceportal

Bekijk de volledige lijst van 360 graden feedback tools

  • 360-gradenfeedback
  • Analyse
  • Enquêtebeheer
  • Oproepen rapporteren
  • Toezicht houden op klachten
  • Verzamelen van feedback

Bekijk de volledige lijst van Customer satisfaction software

  • Aangepaste onderzoek-URL's
  • E-mailmarketing
  • Locatieonderzoek
  • Logica voor overslaan
  • Mobiele enquête
  • Offline antwoorden verzamelen
  • Ondersteuning voor audio/beelden/video
  • Tools voor gegevensanalyse
  • Vraagstructuren
  • Vragenbibliotheek

Bekijk de volledige lijst van Enquête software

  • Benchmarking
  • E-mail / online
  • Enquêtebeheer
  • Gegevensbeheer
  • Panelbeheer
  • Papiergebaseerd
  • Persoonlijk
  • Schadevergoedingsbeheer
  • Statistische analyse
  • Steekproefbeheer
  • Telefonisch

Bekijk de volledige lijst van Marktonderzoek software

De leverancier heeft deze informatie niet opgegeven.

Bekijk de volledige lijst van NPS-software

  • Beheer van negatieve feedback
  • Benchmarking
  • Erkenning van medewerkers
  • Prestatiebeheer
  • Prestatiebeheer
  • Pulse surveys

Bekijk de volledige lijst van Software voor medewerkersbetrokkenheid

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Reviews van Spark Chart

5 van 37 reviews worden weergegeven

In totaal
4,8/5
Gebruiksgemak
4,4/5
Klantenservice
4,8/5
Functies
4,6/5
Waar voor je geld
4,9/5
Dylan F.
Director
Managementconsulting, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 13-5-2019

"Very powerful survey tool. Fast, responsive service. Innovative approach"

Opmerkingen: We have used Spark Chart for a variety of survey needs from gaining feedback from our customers about the services we have delivered (Spark Chart works like a dream for this) to running organisational climate surveys for our clients (very powerful and easy to set up the way we want). We have received very high response rates and our clients are very satisfied with the quality of the results. Spark chart is very flexible - every aspect of the survey is customisable from the written content seen by respondents to the ways in which they can access surveys (anonymously or named). And it is still easy to use. I have launched simple surveys in just a few minutes and more complex surveys in an hour or two. Spark Chart also generates high-quality, shareable reports that clearly present the data. It is also regularly updated with new innovations and features.

Pluspunten: Spark chart is a very flexible survey system. Every aspect of the survey is customisable - from the written content seen by respondents to the ways in which they can access surveys (anonymously or named). And, even with all these features, it is still easy to use. I have launched simple surveys in just a few minutes and more complex surveys in an hour or two. The system does most of the work for you. Spark Chart also generates high-quality, shareable reports that clearly visualise the data. Spark Chart is regularly updated with new innovations and features.

Minpunten: All my experiences have been good and the data reporting is excellent. The one thing I am looking forward to is even more complex reporting features that are in development and will be released soon (so, not really a 'con'!).

Antwoord van de leverancier

van Spark Chart op 14-5-2019

Thanks for the great feedback Dylan. We appreciate it.

  • Bron van de reviewer 
  • Beoordeeld op 13-5-2019
Kevin M.
Chief Leadership Officer
Managementconsulting, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 4-6-2019

"Tried the Free Tools, Glad I Paid for Spark Chart"

Opmerkingen: Very positive. The end user experience looks great and functions smoothly. The reports save us time on compiling stats and gives us insights. The learning curve isn't real steep but once the customs and design approach are understood it became a simple to use and powerful ally to our survey work.

Pluspunten: Spark Chart's flexibility and features handles our diverse needs. We're a business strategy consulting firm so I need to survey clients workforces from time to time. We've also used it to set up a proprietary tool I designed to assess Fluidity within a company across the company, teams, or departments.

Minpunten: The learning curve is not as intuitive at first, but over the last couple of years the development team has managed to both add more feature and simplify the end user experience.

Antwoord van de leverancier

van Spark Chart op 6-6-2019

Thanks for your feedback Kevin. We are continuing to work on more features and looking to make them as easy to use as possible.

  • Bron van de reviewer 
  • Beoordeeld op 4-6-2019
Geverifieerde reviewer
Owner
Managementconsulting, Zelfstandig ondernemer
Heeft de software gebruikt voor: Gratis proef
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Beoordeeld op 6-9-2019

"Great for very specific use cases"

Opmerkingen: Smooth, easy and a little boring.

Pluspunten: What I love about this survey tool is that they offer a lot of things straight out of the box. Specifically starting a new survey is made so much easier with templates available in the system.
The system is also quite easy to use. Although there's a tour option, the tool itself is pretty self explanatory.
I can see this work really well when used inside businesses for 360 reviews or leadership surveys as the tool offers you to add e-mail recipients even including e-mail templates.

Minpunten: Although very user friendly , the surveys come across pretty dull. Surveys are already not something people are waiting to fill out so a bit more excitement would be very welcome.
I also feel the survey templates could use a bit more explanation (why are certain questions where they are, what's the thinking behind it?)
And when I choose any survey tool it has to offer the option to add images instead of words as answers. This encourages people to respond and engage. I have not found this to be available in this spark chart.

Antwoord van de leverancier

van Spark Chart op 10-9-2019

Thanks for your feedback. Much appreciated. It's great to get suggestions, particularly when they align with our plans for the future. We have new features in development for some of your suggestions. Thanks again. By the way, I would love to get on a call to discuss.

  • Bron van de reviewer 
  • Beoordeeld op 6-9-2019
Geverifieerde reviewer
Director
Professionele training en coaching, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 4-6-2019

"Great tool with great development trajectory"

Opmerkingen: I am happy with SparkChart, as it helped me transition from paper to online in all my surveys. Would love it to conquer the likes of Menti...but this may not be the purpose of it.

Pluspunten: I like the reliability and flexibility of the tool. I can do all my training survey work with it and it does so in a great way. Analysis of results is easy and straightforward. What really keeps me in the tool is the frequent improvement of the service. The people who run it listen to their users and have greatly improved the usability of the software. It's also stable as a rock. I love how I frequently get the message 'this is what is new since your last use' when I log in. Thanks guys for believing in your product and keeping it fresh!

Minpunten: Usability is still an issue for me. Some design decisions are just strange. why do I still have to look every time for the way to create a link to give my people? Why do I manually have to generate a link for the survey to hand out? Things have improved, but I still keep looking around for things more than I should.

Antwoord van de leverancier

van Spark Chart op 7-6-2019

Thanks for your feedback. We appreciate it. Please reach out to our support team for some help. It sounds like we may be able to make some things easier for you with a bit of one on one guidance. We are also building a new onboarding process right now. So, your input would be very beneficial. We are available 24 x 7.

  • Bron van de reviewer 
  • Beoordeeld op 4-6-2019
Abe C.
Co-Founder - VP Businness Development
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 7-6-2019

"Everything You Need In An Enterprise Review Tool"

Opmerkingen: My company builds highly customized software for midsize companies, and our software gets used on average by 80-100 people in each company. We had no way of getting feedback after each deployment especially on what users thought of our software features and UX. This all changed after I discovered SparkChart. I can now send surveys to management teams and employees of each one of our customers and gain invaluable feedback.

Pluspunten: The advanced branching logic and user management makes using this tool a breeze. I also love that I can start from a template and customize as I go. SparkChart has become a regular part of my business flow. Not to mention that the support team is top notch.

Minpunten: The tool can probably take into consideration more custom branding options for its enterprise users. I also had some issues getting my emails to show that they are being sent from my own company v.s. from SparkChart, but eventually got that issue resolved.

Antwoord van de leverancier

van Spark Chart op 11-6-2019

Thanks very much Abe. We really appreciate your feedback and review. We are listening to your suggestions.

  • Bron van de reviewer 
  • Beoordeeld op 7-6-2019