Helpt Nederlandse bedrijven al 15 jaar
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Operate
Wat is Operate?
Operate is speciaal gebouwde software voor werkruimtebeheer voor het beheren van cruciale dagelijkse coworking- en flexibele werkruimteactiviteiten. Met het end-to-end ERP-systeem van Operate dat is gebouwd voor ambitieuze operators met meerdere locaties, kunnen belanghebbenden complexiteit wegnemen, realtime inzicht krijgen, de ledenervaring verbeteren en het boeken, kopen en factureren van services vergemakkelijken.
Wie gebruikt Operate?
Operate is ontworpen om te voldoen aan de behoeften van je werkruimte terwijl deze groeit. Het bekroonde platform voor werkplekbeheer is ontworpen voor operators van flexibele werkplekken van één tot meerdere locaties.
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Operate
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Reviews over Operate
Gemiddelde score
Reviews op basis van bedrijfsgrootte (werknemers)
- <50
- 51-200
- 201-1.000
- >1.001
Reviews zoeken op score
My Review
Opmerkingen: I will be happy to discuss further in a call .
Pluspunten:
The Software is easy to use . I like that the system supports the full costumer journey ( Lead > Tour > Opportunity > singed agreement . I also appreciate our Account manager ( [SENSITIVE CONTENT HIDDEN] ) support and service .
Minpunten:
the APP doesnt work good for us in most of the locations . Sorting issues take a lot of time with the development team . I miss an online signage option . The "shelf" reports are not easy to use , for example i cannot sum amounts when i convert them to excel as the cells are defined in a special way . [SENSITIVE CONTENT HIDDEN] mentioned this will be sorted but again too long to wait ... The system does not support Events registration , we need to use additional sofware and pay more money to have that ( community event ect ) . We are also using an extra system for mailing . I believe the need of the Coworking providers are quite clear and you can have all the solutions under the same roof .
Transitioning to Operate
Opmerkingen: TBD.
Pluspunten:
Operate surpasses the competition that we reviewed in their extensive knowledge base and guide videos. They also have a great chat feature that stores previous chats and allow for easy recall of similar questions. The workflows are intuitive and easy to follow. They system has a very robust portal that is very client centric. It also has extensive Reporting features.
Minpunten:
The onboarding process takes far too long and requires too much critical work to be accomplished by people (customers) new to the system. It causes delays and work that has to be done and redone which ultimately leads to frustration. Also not all the features work with our systems or processes. We are not completely launched so my feedback is really pertinent only to system comparison and onboarding experience.
Comprehensive product
Pluspunten:
Full reporting structure, API integration, complex workflow procedures can be utilised to streamline processes
Minpunten:
Price points for higher versions and add-on products is high. Lead system could be streamlined/improved.
