Wat is ServiceWorks?

BOOST YOUR FIELD SERVICE OPERATIONS WITH US. No matter what service you offer we have solution for you. We offer end to end business solutions for everything you need including Schedule, Dispatch, Billing,Invoice, Route Optimization, GPS Tracking, CRM.

With all the features you get excellent customer service for FREE. The onboarding to the site is made EASY and PAINLESS as we import all your customer and price list data.

Wie gebruikt ServiceWorks?

1. Appliance and HVAC 2. Cleaning Service 3. Pest Control Service 4. Auto Repair 5. Fleet Management 6. Aviation Maintenance 7. Electrical and Plumbing 8. Landscaping and much more

Waar kan ServiceWorks worden geïmplementeerd?

Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel)

Over de leverancier

  • Service Works
  • Gevestigd in Chesterfield, VS
  • Opgericht in 2015
  • Telefonische ondersteuning
  • 24/7 (contact met medewerker)
  • Chatten

Beschikbaar in deze landen

Canada, Verenigde Staten

Talen

Engels, Frans

Over de leverancier

  • Service Works
  • Gevestigd in Chesterfield, VS
  • Opgericht in 2015
  • Telefonische ondersteuning
  • 24/7 (contact met medewerker)
  • Chatten

Beschikbaar in deze landen

Canada, Verenigde Staten

Talen

Engels, Frans

Video's en afbeeldingen van ServiceWorks

ServiceWorks Software - 1
ServiceWorks Software - 2
ServiceWorks Software - 3
ServiceWorks Software - 4
ServiceWorks Software - 5
Nog 6 andere bekijken
ServiceWorks-video
ServiceWorks Software - 1
ServiceWorks Software - 2
ServiceWorks Software - 3
ServiceWorks Software - 4
ServiceWorks Software - 5

Vergelijk de kosten van ServiceWorks met soortgelijke producten

ServiceWorks

US$ 49,00/maand
Gratis versie
Gratis proef
N.v.t
Gratis versie
Gratis proef
N.v.t
Gratis versie
Gratis proef
N.v.t
Gratis versie
Gratis proef

Functies van ServiceWorks

  • Aanpasbare facturen
  • Aanpasbare rapporten
  • Aanpasbare sjablonen
  • Activiteiten volgen
  • Activiteitendashboard
  • Afspraakplanning
  • Apparatuur bijhouden
  • Apparatuurbeheer
  • Assets volgen
  • Beheer van garantieaanspraken
  • Beheer van onderdelen
  • Beheer van technici
  • Belastingberekening
  • Beschikbaarheidsbeheer
  • Betalingen innen in de buitendienst
  • Betalingen verwerken
  • Bevestigingen/herinneringen
  • CRM
  • Contactendatabase
  • Contract- en licentiebeheer
  • Documentbeheer
  • E-mailbeheer
  • Elektronische betalingen
  • Elektronische handtekening
  • Enquêtes en feedback
  • Facturen opstellen
  • Factureren
  • Factuurbeheer
  • Factuurgeschiedenis
  • GPS
  • Garanties bijhouden
  • Geautomatiseerde planning
  • Gegevens importeren en exporteren
  • Geografische kaarten
  • Herinneringen
  • Historische verslaglegging
  • Integratie in de administratie
  • Integraties van derden
  • Interactie bijhouden
  • Kalenderbeheer
  • Kalendersynchronisatie
  • Klantenbeheer
  • Klantendatabase
  • Klantenportal
  • Klantgeschiedenis
  • Levering volgen
  • Locatie bijhouden
  • Messaging
  • Mobiele app
  • Mobiele betalingen
  • Mobiele tijd bijhouden
  • Mobiele toegang
  • Mobiele waarschuwingen
  • Multilocatie
  • Offertes
  • Onderhoudsplanning
  • Ongediertebestrijding bijhouden
  • Online betalingen
  • Online facturering
  • Online reserveren
  • Online tijdklok
  • Orderbeheer
  • Personeelsbeheer
  • Personeelsplanning
  • Plannen
  • Preventief onderhoud
  • QuickBooks-integratie
  • Rapportage en analyse
  • Rapportage en statistieken
  • Realtime controle
  • Realtime meldingen
  • Realtime planning
  • Realtime updates
  • Reparatiebeheer
  • Reserveringsbeheer
  • Retourbeheer
  • Roosterbeheer
  • Routeoptimalisatie
  • Routering
  • Schattingen
  • Servicebeheer
  • Servicegeschiedenis
  • Sms-berichten
  • Status bijhouden
  • Taakbeheer
  • Taakplanning
  • Terugkerende afspraken
  • Tijd bijhouden
  • Tijd en onkosten bijhouden
  • Vastleggen van mobiele ondertekening
  • Verzendbeheer
  • Voor HVAC-bedrijven
  • Voor conciërgediensten
  • Voor de installatiebranche
  • Voor gazononderhoud
  • Voor klusbedrijven
  • Voor ongediertebestrijders
  • Voor slotenmakers
  • Voorraadbeheer
  • Waarschuwingen/Meldingen
  • Wagenparkbeheer
  • Werkorderbeheer
  • Werkorders maken
  • Zelfserviceportal
  • Zoeken/filteren

Alternatieven voor ServiceWorks

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Open source set van geïntegreerde zakelijke toepassingen voor CRM, POS, website, e-commerce, verkoop, accounting, magazijn, HR, project en marketing. Meer informatie over Odoo
The only field service management software that pays for itself.
Alles-in-één-app voor buitendienstbeheer met volledige functionaliteit om werkzaamheden van elke omvang te runnen en laten groeien. Facturering, betalingen en meer!
Beheer mobiele werkkrachten met Synchroteam-software voor buitendienstbeheer. Creëer binnen 1 minuut je gratis proefversie. Live ondersteuning. Meer informatie over Synchroteam
Platform voor personeelsbeheer. Het is net een CRM voor het operationele team, samenwerking/productiviteit. Start/stop op elk gewenst moment - GEEN contracten. $ 5/licentie/maand. Meer informatie over AI Field Management
Bouw en verkrijg de controle over je buitendienstbedrijf met een eenvoudig en compleet platform dat je hele team graag zal gebruiken.
Field service management software that automates countless interactions for you.
Beheer de planning van je servicebedrijf, volg opdrachten in realtime, maak facturen en offertes, ontvang betalingen en krijg statistieken.
Vonigo is geschikt voor buitendienstbedrijven die hun activiteiten willen stroomlijnen en de omzet willen verhogen.
Smart, flexible paperless forms, Job Scheduling, CRM and Smart Automation all included in one powerful but super simple to use solution
Digitize and automate your processes with our tailor-made ERP software especially for retailers and service providers.

Reviews over ServiceWorks

Gemiddelde score

In totaal
4,0 (24)
Gebruiksgemak
3,8 (24)
Klantenservice
4,3 (24)
Functies
3,9 (24)
Waar voor je geld
4,2 (24)

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Matt C.
Manager in VS
Facilitaire diensten, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Overwogen alternatieven:

Happy with ServiceWorks

5,0 4 weken geleden Nieuw

Opmerkingen: The support from ServiceWorks has been FANTASTIC. I would highly recommend this product.

Pluspunten:

The mobile app fit our needs very well. The point of sale portion works for our retail business. The scheduling and dispatch are perfect for us.

Minpunten:

The instructional videos were good but I wish there were more to choose from.

David B.
President / Co-owner in Canada
Duurzaamheid en milieu, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

How service works saved us at least one full time employee AND made our services better

5,0 vorig jaar

Pluspunten:

The scheduling and ease of information gathering. The way it is setup we can easily navigate and find what our client wanted and we are now able to customise even more their experiences with us. It has removed a lot of non value added activities that we had to do manually. We have the opportunity to look for cost overruns and how efficient we are as a company every day and at any time we have access to progress reports.

Minpunten:

The initial configuration is rather easy but being in Quebec, Canada has made some issues difficult for us in setting up taxes and linking up quick books. Otherwise the CRM, Dispatch, job creating software ticks all the boxes for us.

Josh Z.
Service Manager in VS
Consumentendiensten, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Could be great. Maybe wait a few years

2,0 2 jaar geleden

Pluspunten:

The software is inexpensive. The features they proclaim to have are great, but many of them do not work as advertised if at all.

Minpunten:

There are constant major changes that are not communicated. Repeat failiures within the software are almost a weekly event. It is to the point where we joke around about betting what is going to fail next. We have had issues with everything you can think of from ordering/checking in parts, submitting claims, sending notifications, routing, scheduling, accounts receivable, reports made, etc. You name it and it either is still not working or has broken multiple times in the last few months. Most recently was today when customers were getting notifications if the schedule date was changed on their ticket. It was the notification to let them know parts were in. Also today was the system automatically changing the status of tickets with backorder parts received to a status that isn't usable. These are both items that have failed before and I'm sure will fail again. They fail to test updates sufficiently when they are made time and time again. Their customer service is non existent. Easy way to tell is to try calling the number yourself. I'm convinced it is set to just go to voicemail automatically, and don't expect a call back. The only live person ever available was the sales rep who first set us up. He was great but has now left the company and I expect many users will do the same.

Reactie Service Works

vorig jaar

We are constantly trying to improve and provide all of our customers support and care. We always listen to our customers and add new features. We learn from you to make our software better everyday. Thanks for the feedback and being an amazing customer!

Jessica V.
Owner in VS
Consumentendiensten, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great software

5,0 vorig jaar

Opmerkingen: It's a great app for appliance repair companies like us.

Pluspunten:

Offers a lot of options and makes everything really easy for the office and techs both.

Minpunten:

It has occasional bugs that make it impossible to work but it's rare and the customer service is great about fixing it!

Robert W.
owner in VS
Bouw, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

End of the search

5,0 2 jaar geleden

Opmerkingen: My overall buy point was their customer service. The attention to detail that [SENSITIVE CONTENT HIDDEN] delivers to my situation gives me all the confidence in the world that I will stay with this company for a long time. We can now set this aside as we rebuild our business in the future. We are licensed in NY. TN and AZ and are expecting 100 employee's in each location. This software will be going right along with us.

Pluspunten:

I like the population auto fills. The search ability is a key factor in running our business. We ran a business in Arizona with twenty-five employee's and keep tracking of what was going on was our biggest hurdle. I tried a lot of other software for this purpose (several costing 5 times the cost of sw) without the power of service works.

Minpunten:

Just like learning any new software there are some frustrations along the way. There are a few bugs in the system that haven't been ironed out yet, for example; sometimes I will but in place holder information like the phone number if I don't know it. I will enter all fours or something with the intent to go back and enter the number when I get it. SW uses the ph number for the customer number. I doesn't allow you you to edit the customer number, oh it has the edit icon and you can delete it, but it won't allow you you to enter anything. By the way the work around for this one is copy and paste.