Wat is Envoke?
Krachtige CASL-conforme software voor e-mailmarketing voor marketeers en communicatieprofessionals in bedrijven, onderwijs- en overheidsorganisaties die grote hoeveelheden e-mail moeten verzenden. Een betaalbare oplossing die vanaf nul is ontworpen om te voldoen aan strenge nalevings- en beveiligingsvereisten. Gemaakt in Canada, en de gegevens worden opgeslagen in Canada.
Wie gebruikt Envoke?
Ideaal voor grotere Canadese bedrijven en organisaties die op zoek zijn naar een oplossing voor het verzenden van grotere hoeveelheden e-mails naar ontvangers die toestemming hebben gegeven. Dit platform ondersteunt ook tweetalige (EN/FR) e-mails.
Twijfels over Envoke?
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Reviews over Envoke
Envoke functionality is great and fully meets our needs. I really appreciate the FANTASTIC customer support, the online documentation and the embedded helper information. This makes it very easy to create lists and filters, upload contacts, build templates and emails and schedule campaigns. We reduced production time significantly- it only takes a couple minutes to setup an email campaign! I also really like the AB testing functionality (very easy to use and very effective), the welcome autoresponders or how easy it is to resend to contacts who did not open. Highly recommend this tool!
New features are added all the time. This is much appreciated!
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The Ultimate Canadian Answer for Newsletters and Contact Management
Opmerkingen: What works for one subscriber may not be for others. Customization is the key to handle different groups and Envoke makes it easy to cater to your target markets by creating collateral and content their users will find informational, interesting or newsworthy.
More usable features than one can imagine. Everything is thought of and easily available. Don't like something or need a change or update the management team is very nimble and keen to help you and advance the system for all users.
It took a while to fully understand and utilize this elaborate system. And for a small business not fully ready to roll out there should be no charge up until you use it. It may cost some considerable expense to keep systems live for potential customers. But when they are ready to use it on a small or large scale it becomes highly addictive. Anyone who tests or tries it should be encouraged to use it more often rather than shut them down. Even a sample database of 100 subscribers could grow to thousands rather than risk hard earned users to opt-out and eventually go to the competition.
Stellar customer support, okay product
We chose Envoke because it's a Canadian company that was willing to engage with our procurement process, and could provide us with a customized service that allows us to connect mailing lists with segments of our internal contact databases. Their customer support is really stellar and they invest a lot in making sure that we know how to best use the tool.
The UI for creating and managing messages needs a refresh, and is based on a model where new messages are created from a template filled with dummy content that you swap out (rather than a UI based on providing a canvas and a drag-and-drop library of elements that fit with our design). Some of our users who've worked with Mailchimp and other services find this awkward. We work on an agency-type model, so there's one administrator account that manages over 50 'client' accounts, and the workflows related to this are tricky - it's not clear which client account you're in, you can't open (and compare between) multiple client accounts at the same time, and you can't set global preferences (ex. Analytics tagging ON by default, 'sent by Envoke' message OFF by default) that will automatically be applied to all new accounts. Giving a single (client) user access to multiple client accounts is also awkward, and means that some of our users have four or more different usernames for different Envoke accounts. Creating those user accounts involves some minor frustration with the workflow for creating and sending users their account credentials and passwords.
5 jaar geleden
Thank you for your comments. We have now included an option to view email activity per account in custom date ranges, which is helpful for agency-type accounts like yours. Displaying the current account name on all pages is now in development as per your feedback and we have also added your user management related thoughts to our "wishlist" which is reviewed by product management to help shape upcoming releases. Please don't hesitate to add additional comments any time.
Great Product, Amazing Support!
Opmerkingen: The product is great, but what's even better is the very accessible and responsive support team and resources that enable me to continually customize Envoke to suit my needs perfectly.
Envoke is a communication tool rather than a marketing tool - this is unique when it comes to email campaign products. It fits our needs far better than any alternative product.
Some features are located in places that are not logical to me to find.
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Envoke is great for healthcare!
- Securely stored in Canada - Great functionality and easily customizable for different audiences - Excellent training resources - Exceptional customer service and technical support
- Takes a little while to get used to compared with other similar software, but once you do it's easy to use