Wat is Botsplash?

Botsplash is an omnichannel consumer engagement platform that consolidates conversations across digital channels such as SMS text, web chat, Facebook Messenger, and Google’s Business Messages. Increase your revenue by being quick to respond from one easy to use dashboard. Botsplash is proudly SOC 2 Type II compliant and ensures that all regulatory processes are in place for your team.

Wie gebruikt Botsplash?

Enterprises with high value transaction product offering. Domain focused on Mortgage and Personal Lending, Real Estate and other Fintech/Lead Gen businesses.

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Twijfel je over Botsplash? Vergelijk met een populair alternatief

Botsplash

4,5 (53)
Botsplash
Niet beschikbaar in jouw land
Geen prijsinformatie gevonden
Gratis versie
Gratis proefversie
93
18
4,5 (53)
4,7 (53)
4,8 (53)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Waar voor je geld
Klantenservice
Meeste beoordelingen
Geen prijsinformatie gevonden
Gratis versie
Gratis proefversie
139
42
3,8 (74)
4,0 (74)
4,0 (74)
Waarom krijg ik dit te zien?

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Reviews over Botsplash

Gemiddelde score

In totaal
4,5
Gebruiksgemak
4,5
Klantenservice
4,8
Functies
4,2
Waar voor je geld
4,7

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Muhammad Adil
Muhammad Adil
Technical Analyst in Pakistan
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Botsplash

5,0 vorig jaar

Opmerkingen: Overall integration is seamless and very helpful support team makes it a must have customer interaction software.

Pluspunten:

Very intelligent and powerful chat solution. I like it very much and having integration options with Facebook messenger, web and SMS chat etc.

Minpunten:

Not much to say about anything unusual about it. They are adding continues features and their support is always there.

Todd
National Consumer Direct Division Manager in VS
Financiële dienstverlening, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

Botsplash is best in class

5,0 10 maanden geleden

Pluspunten:

In addition to the top tier customer service and support below are some of the key features: Velocify integration Mobile App Group Chat capabilities Canned messages Attachments in chat Robust reporting Real time Deliverability tracking Omni channel solutions for web chat, Google, facebook

Minpunten:

No complaints at this time. We are always coming up with ideas and [SENSITIVE CONTENT] and her team are always evolving the platform. Having a team that understand the needs of mortgage lenders is one of the most important pieces they bring to the table. There is never a situation or scenario we are trying to solve that they can’t quickly understand and take action on solutions.

Reactie Botsplash

10 maanden geleden

Todd, We appreciate the thorough review! It's great to hear that your outlook on Botsplash is so positive and we truly enjoy working with you. Please don't hesitate to reach out to us if you ever need anything!

John
Licensed Loan Officer Assistant in VS
Financiële dienstverlening, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

How Botsplash helps our business

5,0 2 maanden geleden Nieuw

Opmerkingen: I really like using Botsplash because it has been very easy to use and also a great way to communicate and have conversations with customers.

Pluspunten:

I like to use Botsplash because it makes it a lot easier to have a conversation with potential new clients. Once you start a conversation with a possible customer, it makes it easier to earn their trust and business.

Minpunten:

I wish it would allow you to use more words when you are having a conversation with a new potential client...

Reactie Botsplash

2 maanden geleden

John, Thank you for taking the time to leave a review! We are glad to hear that our product is enhancing your consumer engagement process. Please let us know if you ever need anything.

Mac
Processing Team Lead in VS
Financiële dienstverlening, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Botsplash review

3,0 4 jaar geleden

Opmerkingen: Overall I like it because it give us the ability instant message the client, but some tweaks need to be made so that it doesn't freeze and give the option for multiple users to be linked to client.

Pluspunten:

Being able to have an instant message feature with clients. The layout of the app is easy to follow.

Minpunten:

Inability to have multiple users assigned to one client. If the messages get transferred to another party, I have to request a transfer from the other party, or initiate a chat with the client to get it to come back. Lately, it has been freezing, or not loading at all. I also don't like that our direct lines can't be tied to the messages. Sometimes I am asked by the client if they can text my direct line, and I don't know what number to give them in order for it to go through botsplash.

Reactie Rohi

4 jaar geleden

Mac, thank you for taking the time to write this review. One of our large initiatives for 2019 is multi-agent chat. Regarding texting from direct line(personal mobile), you will require to setup your mobile number in profile section. Once the setup is complete, messages from Botsplash will be delivered to your phone when you are not on the platform. Feel free to schedule an appointment with us if you have any questions - https://calendly.com/botsplash Sorry to hear about the "freezing" problem. We will work with your admin to understand and resolve the same.

Christopher
Loan Originator in VS
Financiële dienstverlening, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Botsplash

5,0 10 maanden geleden

Opmerkingen: 10/10 5 STAR....made our lives as LO's much easier and helped increase our production/sales

Pluspunten:

Not having our SMS numbers blocked. Botsplash gives us a huge advantage over our competitors with the percentage of texts delivered. Texting is now mainstream communication.

Minpunten:

Haven't came across any flaws with Botsplash. Once your company figures out how they are wanting to utilize Botsplash it's very simple to use and customize

Reactie Botsplash

10 maanden geleden

Christopher, We appreciate you taking the time to leave us a review. It's great to hear that your SMS strategy has improved since adopting Botsplash. Please let us know if you need anything!