CaptivateIQ

Easy to use, and incredible customer experience

Pluspunten:

The tool itself is incredibly intuitive to use if you come from a finance background. I could pick up everything really quickly because a lot of the design in mind is how you'd create formulas in Excel. On top of that, the customer service was unmatched. I had truly the absolute best on-boarding experience with them. Also they are rolling out new features like their plan management tool that saved me and the finance team a crazy amount of time not having to manually populate and send them one at a time.

Minpunten:

They haven't built in short cuts that lets you mass edit columns into dates, currency etc. Could add in additional visuals to make it a bit prettier. Create the option of a real-time sync could be useful from a performance management perspective.

A great tool that has found the sweet spot between functionality and simplicity

Opmerkingen: We use CaptivateIQ to automate variable compensation calculations, along with tracking sales performance against quota. Time spent every month performing calculations is reduced by more than 90%, while calculation accuracy has increased. Payees no longer need to wait 1-2 weeks after month close before seeing expected payment amounts. They now have the option of previewing updated pay statements in real time as deals close.

Pluspunten:

Easy for a single individual to administer the entire application. Successfully and intuitively mirrors excel functionality. Ease of integration with Saleforce CRM. Relatively easy to configure plans and troubleshoot any errors in calculation logic. Wealth of help articles and plan examples made available to customers in the product knowledge base. Pace and consistency in which the application receives updates.

Minpunten:

Building custom reports is relatively convoluted compared to the rest of the application. Pay statement formatting and customization is functional, but a little basic.

CapIQ review

Opmerkingen: My team likes it. It allows them to get very granular.

Pluspunten:

It’s relatively easy. Just too much information.

Minpunten:

The spreadsheets have so much information it is hard to read.

The best tools for calculating commissions and tracking all related details with high accuracy

Opmerkingen: CaptivateIQ made the commission details very accurate, especially when it came to approved amounts and due dates. This cut down on objections at all levels and let managers evaluate sales teams in a clear way.

Pluspunten:

CaptivateIQ is easy to use and enables us to keep track of all commission details, amounts, and due dates in an organized manner within one dashboard. We can view all trades closed during a specific time period and accurately calculate the commissions allocated to them. It's great that CaptivateIQ helps us document all the details of our commissions, such as approvals and payment dates. It's good that with the transparency of the procedures through CaptivateIQ, managers can get accurate summaries of all the details, which leads to faster approval. Analytics and reports also give them additional capabilities to assess the capabilities of their teams' sales properly.

Minpunten:

CaptivateIQ is pretty much flawless, and it won't take long for the user to get to know how to use all the tools.

Highly capable and scalable commission platform

Opmerkingen: We were taking 1-2 weeks to finalize commissions before trying to implement Xactly SimplyComp. CIQ helps us solve for faster calculations (1-2 days turnaround), as well as quick ASC606-compliant JEs for the accounting team.

Pluspunten:

CaptivateIQ is based on Excel formulas and logic. If you know how to model your commission structure in Excel, you'll feel at home in CaptivateIQ. When you run calculations on a monthly basis, they will take a couple minutes only. Due to the flexibility of the platform, "anything is possible" in terms of accommodating complex plans. The Implementation and CS teams have all been top notch, and willing to help.

Minpunten:

The flexibility of the software can be a double-edged sword at times. There are a hundred ways to do everything, and just like a complex excel model, there will be unforeseen challenges that arise from time to time. As a fairly young company with fairly new people handling your implementation, the quality of your implementation may vary from person to person. The "white glove" implementation is worth it unless you have very simple comp plans.