--- description: Ontdek de plus- en minpunten van Zoho Assist en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Assist - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Software voor ondersteuning op afstand](/directory/30928/remote-support/software) > [Zoho Assist](/software/181775/zoho-assist) # Zoho Assist Canonical: https://www.capterra.nl/software/181775/zoho-assist Pagina: 1 / 59\ Volgende: [Volgende pagina](https://www.capterra.nl/software/181775/zoho-assist?page=2) > Zoho Assist biedt een eenvoudige en duidelijke gebruikersinterface om overal ter wereld verbinding te maken met externe computers. > > Oordeel: score van **4.7/5** door 1446 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Zoho Assist? Outsourced IT- en MSP-ondersteuning, IT-ondersteuning, helpdesks voor klanten. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.7/5** | 1446 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.6/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.7/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Zoho - **Opgericht**: 1996 ## Commerciële context - **Beginprijs**: € 480,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Prijsinformatie**: Gratis proefperiode van 15 dagen, ondersteuning op afstand en abonnementen voor onbewaakte toegang - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Bulgaars, Chinees, Duits, Engels, Frans, Italiaans, Japans, Koreaans, Nederlands, Portugees, Spaans, Zweeds - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 209 meer ## Functies - Annotaties - Back-up en herstel - Beheer van problemen - Beheer van supporttickets - Bestanden delen - Bestandsoverdracht - Chatten/messaging - Communicatie via meerdere kanalen - Controle en beheer op afstand - Dashboard - Desktop/Browser Sharing - Diagnostische hulpmiddelen - Enquêtes en feedback - Externe ondersteuning - HD-audio/-video - Live chatten - Mobiel scherm delen - Mobiele toegang - Onbeheerde toegang - Opnemen - Plannen - Probleemoplossing - Rapportage en analyse - Rapportage en statistieken - Real-Time Monitoring - Realtime chatten - Samenwerkingstools - Scherm delen - Scherm delen in realtime - Schermopname - Servercontrole - Sessies opnemen - Toegang en controle op afstand - Toegangsopties/machtigingen - Videochat - Videovergaderen - Voor MSP's - Zelfserviceportal ## Integraties (17 in totaal) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... en 2 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Software voor ondersteuning op afstand](https://www.capterra.nl/directory/30928/remote-support/software) ## Gerelateerde categorieën - [Software voor ondersteuning op afstand](https://www.capterra.nl/directory/30928/remote-support/software) - [Thuiswerksoftware](https://www.capterra.nl/directory/31855/remote-work/software) - [Remote desktop software](https://www.capterra.nl/directory/31955/remote-desktop/software) - [ITSM-software](https://www.capterra.nl/directory/30676/itsm/software) - [MSP-software (Managed service provider)](https://www.capterra.nl/directory/30921/msp/software) ## Alternatieven 1. [TeamViewer ONE](https://www.capterra.nl/software/122252/teamviewer) — 4.6/5 (11629 reviews) 2. [Slack](https://www.capterra.nl/software/135003/slack) — 4.7/5 (24146 reviews) 3. [AnyDesk](https://www.capterra.nl/software/149595/anydesk) — 4.6/5 (1787 reviews) 4. [ISL Light](https://www.capterra.nl/software/146892/isl-light) — 4.7/5 (779 reviews) 5. [Pulseway](https://www.capterra.nl/software/141792/pulseway) — 4.7/5 (310 reviews) ## Reviews ### "Other softwares don't even come close to Zoho" — 5.0/5 > **Trevor** | *23 mei 2026* | Consumentendiensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I have a small business, and Zoho Assist helps me so much. The value for money is amazing, since I use the free account I'm able to not only connect remotely but I can have a few computers on unattended access so I can help whenever. We have multiple branches and being able to jump on and assist is a Godsend. It's so easy to use, I have people who are not computer savvy able to use it and it just works. The connection is stable, never having any connection issues at all. > > **Minpunten**: Honestly, nothing. I don't like that it's always asking me to pay for it, but I think they finally got me today and I'm going to upgrade to the $18 plan as one pro user, and no unattended access except the free ones. > > Overall, my experience has been a good one. I needed a program that I could jump on, send a link and access a computer remotely without needed excess drivers and other random things installing in the background, just a few buttons and I'm connected. I tried using other programs but they seem like they were made in the 80s compared to this. ----- ### "Easy to Use, Reliable Remote Support Tool" — 5.0/5 > **Will** | *26 mei 2026* | Groothandel | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Zoho Assist is extremely easy to use, both for the technician and the end user. The setup process is quick, and joining a remote session is straightforward with minimal steps, which is ideal when supporting non‑technical users. The interface is clear and well organised, making it simple to navigate between sessions, file transfers, and system tools. Performance is reliable, with stable connections and good screen responsiveness. It also integrates well with other Zoho products, which helps streamline workflows. > > **Minpunten**: There are very few downsides overall, but at times the interface can feel slightly basic compared to some higher-end alternatives. Some advanced features are not as intuitive to locate initially, and there can occasionally be minor latency depending on the network connection. However, these issues are relatively minor and do not impact day-to-day use. > > Overall, Zoho Assist provides a dependable and user-friendly remote support solution. It strikes a good balance between simplicity and functionality, making it suitable for both IT professionals and less technical users. The platform allows quick access to remote machines, supports efficient troubleshooting, and reduces the time needed to resolve issues. It has become a reliable tool for day-to-day support tasks, especially in environments where ease of access and minimal setup are key. ----- ### "Remote Access Connection Issues" — 1.0/5 > **Adrian** | *23 juni 2026* | Computer- en netwerkbeveiliging | Aanbevelingsscore: 2.0/10 > > **Pluspunten**: Faster connection speed when connected. Lesser latency in comparison to team viewer and any desk platforms. > > **Minpunten**: Long process setting up a remote session with a client. From the downloading remote access file to authentication, is very long. ----- ### "Reliable Remote Support with Zoho Assist for Small Business" — 4.0/5 > **Geverifieerde reviewer** | *17 april 2026* | Computerhardware | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: What I like most about Zoho Assist for my small business is how simple and effective it is for providing remote support to my clients. It allows me to quickly connect to client machines, troubleshoot issues, and resolve problems without needing to be on-site, which saves both time and money. The interface is straightforward, and the ability to start sessions quickly makes it easy to deliver responsive support. It’s a practical tool that helps me maintain a professional and efficient support experience for my clients. > > **Minpunten**: What I dislike is that there can occasionally be minor performance hiccups or limitations depending on the client’s network connection, which can impact the smoothness of a session. Some advanced features are also locked behind higher-tier plans, which can be a consideration for a small business trying to keep costs down. While it generally works well, there are moments where it doesn’t feel as polished as some larger, more established remote support platforms. > > Overall, my experience with Zoho Assist has been very positive. It provides a reliable and cost-effective solution for delivering remote support, which is essential for running a small IT-focused business. Despite a few minor drawbacks, it offers strong functionality and ease of use, making it a valuable tool for supporting clients and maintaining efficient operations. ----- ### "Pretty solid solution for small tech companies" — 5.0/5 > **Geverifieerde reviewer** | *7 mei 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Pretty smooth transition with branding. The remote feature is smooth on the web portal, desktop agent and iphone app. Customer support is spot on with quick response when issues are reported. Pretty simple to use once you get use to the management page. > > **Minpunten**: Not much on the end point reporting side at this time but i imagine its in the works. I've experienced 1 bad connection issue but that was cleared up after reporting to support. > > Overall its been a great experience. I was a bit on edge with the cost for the service but its been pretty solid compared to connect wise. ----- Pagina: 1 / 59\ Volgende: [Volgende pagina](https://www.capterra.nl/software/181775/zoho-assist?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/181775/zoho-assist) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens