--- description: Ontdek de plus- en minpunten van Zoho Assist en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Assist - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Thuiswerksoftware](/directory/31855/remote-work/software) > [Zoho Assist](/software/181775/zoho-assist) # Zoho Assist Canonical: https://www.capterra.nl/software/181775/zoho-assist Pagina: 1 / 58\ Volgende: [Volgende pagina](https://www.capterra.nl/software/181775/zoho-assist?page=2) > Zoho Assist biedt een eenvoudige en duidelijke gebruikersinterface om overal ter wereld verbinding te maken met externe computers. > > Oordeel: score van **4.7/5** door 1414 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Zoho Assist? Outsourced IT- en MSP-ondersteuning, IT-ondersteuning, helpdesks voor klanten. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.7/5** | 1414 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.6/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.7/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Zoho - **Opgericht**: 1996 ## Commerciële context - **Beginprijs**: € 480,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Prijsinformatie**: Gratis proefperiode van 15 dagen, ondersteuning op afstand en abonnementen voor onbewaakte toegang - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Bulgaars, Chinees, Duits, Engels, Frans, Italiaans, Japans, Koreaans, Nederlands, Portugees, Spaans, Zweeds - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 209 meer ## Functies - Annotaties - Back-up en herstel - Beheer van problemen - Beheer van supporttickets - Bestanden delen - Bestandsoverdracht - Chatten/messaging - Communicatie via meerdere kanalen - Controle en beheer op afstand - Dashboard - Desktop/Browser Sharing - Diagnostische hulpmiddelen - Enquêtes en feedback - Externe ondersteuning - HD-audio/-video - Live chatten - Mobiel scherm delen - Mobiele toegang - Onbeheerde toegang - Opnemen - Plannen - Probleemoplossing - Rapportage en analyse - Rapportage en statistieken - Real-Time Monitoring - Realtime chatten - Samenwerkingstools - Scherm delen - Scherm delen in realtime - Schermopname - Servercontrole - Sessies opnemen - Toegang en controle op afstand - Toegangsopties/machtigingen - Videochat - Videovergaderen - Voor MSP's - Zelfserviceportal ## Integraties (17 in totaal) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... en 2 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Thuiswerksoftware](https://www.capterra.nl/directory/31855/remote-work/software) ## Gerelateerde categorieën - [Software voor ondersteuning op afstand](https://www.capterra.nl/directory/30928/remote-support/software) - [Thuiswerksoftware](https://www.capterra.nl/directory/31855/remote-work/software) - [Remote desktop software](https://www.capterra.nl/directory/31955/remote-desktop/software) - [ITSM-software](https://www.capterra.nl/directory/30676/itsm/software) - [MSP-software (Managed service provider)](https://www.capterra.nl/directory/30921/msp/software) ## Alternatieven 1. [TeamViewer ONE](https://www.capterra.nl/software/122252/teamviewer) — 4.6/5 (11626 reviews) 2. [Slack](https://www.capterra.nl/software/135003/slack) — 4.7/5 (24110 reviews) 3. [AnyDesk](https://www.capterra.nl/software/149595/anydesk) — 4.6/5 (1787 reviews) 4. [Iperius Remote](https://www.capterra.nl/software/219280/iperius-remote) — 4.3/5 (227 reviews) 5. [ISL Light](https://www.capterra.nl/software/146892/isl-light) — 4.7/5 (779 reviews) ## Reviews ### "Swiss army knife" — 5.0/5 > **Anton** | *27 juni 2024* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: This tool allows to combine personal and professional activities to reach the goals with low time costs and efforts > > **Minpunten**: Additional price for iott support as it is a big part of assets > > Very handy tool, just like a Swiss army knife ----- ### "It is my favourite remote access solution" — 5.0/5 > **Roscoe** | *31 maart 2026* | Overheidsadministratie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Zoho was very easy to use, and ease to install. It links with Spiceworks Help Desk which is great bc I can track tickets by device. Saves so much time being able to remote access. I usedthe option that allows me to group devices like I was used to when I used BeyondTrust Bomgar. It is a great tool without any need for customer support to guide you through setup. It also offers MFA which is a great option for users needing a secure remote access option. Lastly, value\!\!\! It is very valuable as a government agency that has a fixed budget. I have been and will continue to recommend this product > > **Minpunten**: The option of technician vs unattended assistance was confusing in the beginning. I had to use the trial to understand the difference. I wish it was made clearer in the pricing. > > love it\!\!\!\! I have used multiple applications - Bomgar, Teamviewer, Anyviewer, AnyDesk, ScreenConnect - and this one is my favourite. Bomgar is 2nd. If I was given an option to use any on my list and someone was paying for it, I would still choose Zoho. The pricing options and customizations make it a no brainer. ----- ### "Great product overall" — 5.0/5 > **Paul** | *14 april 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Fast connectivity. Easy to use portal. Good for grouping and managing clients. Cross platform support. Price beats most others without losing features > > **Minpunten**: Occasional browser issues depending on which one you are using. If not using unattended connectivity, you have to go thought the connection with the end user in detail > > Zoho Assist has become an essential part of our remote support workflow. We use it across all our clients, and it consistently delivers fast, reliable connectivity. The toolset is practical and well thought out, giving us everything we need to troubleshoot efficiently. The portal is clean, intuitive, and easy for out technicians and use. Overall, it’s a dependable remote support solution that just works. ----- ### "Well, it has the potential to be excellent, but it needs improvement." — 3.0/5 > **Raul** | *20 februari 2026* | Internet | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: In terms of cost-effectiveness, the site offers several features at a low cost, allowing you to add multiple domains under a single subscription. > > **Minpunten**: The experience was good in terms of cost-effectiveness. However, there are many issues in the initial steps. I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up yet. There are problems logging in, forcing me to keep switching between apps until it works. Basic settings are confusing to find. > > Well, it has the potential to be excellent, but it needs improvement. I hope the service improves in these areas, thereby overcoming these issues. ----- ### "Reliable Remote Support with Zoho Assist for Small Business" — 4.0/5 > **Geverifieerde reviewer** | *17 april 2026* | Computerhardware | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: What I like most about Zoho Assist for my small business is how simple and effective it is for providing remote support to my clients. It allows me to quickly connect to client machines, troubleshoot issues, and resolve problems without needing to be on-site, which saves both time and money. The interface is straightforward, and the ability to start sessions quickly makes it easy to deliver responsive support. It’s a practical tool that helps me maintain a professional and efficient support experience for my clients. > > **Minpunten**: What I dislike is that there can occasionally be minor performance hiccups or limitations depending on the client’s network connection, which can impact the smoothness of a session. Some advanced features are also locked behind higher-tier plans, which can be a consideration for a small business trying to keep costs down. While it generally works well, there are moments where it doesn’t feel as polished as some larger, more established remote support platforms. > > Overall, my experience with Zoho Assist has been very positive. It provides a reliable and cost-effective solution for delivering remote support, which is essential for running a small IT-focused business. Despite a few minor drawbacks, it offers strong functionality and ease of use, making it a valuable tool for supporting clients and maintaining efficient operations. ----- Pagina: 1 / 58\ Volgende: [Volgende pagina](https://www.capterra.nl/software/181775/zoho-assist?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/181775/zoho-assist) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens