Wat is Salesforce Commerce Cloud?

Converteer meer klanten en laat je merk groeien met Salesforce Commerce Cloud, het toonaangevende e-commerceplatform. Converteer meer klanten met naadloze B2C e-commercetransacties. Probeer het vandaag nog gratis en geef je klanten dezelfde gemakkelijke, consument-achtige winkelervaringen die ze in hun persoonlijke leven ook hebben, altijd, overal, op elk apparaat.

Wie gebruikt Salesforce Commerce Cloud?

Het platform helpt klanten van elke omvang te groeien.

Waar kan Salesforce Commerce Cloud worden geïmplementeerd?

Cloud, SaaS, Web

Over de leverancier

  • Salesforce
  • Gevestigd in San Francisco, VS
  • Opgericht in 2003
  • Telefonische ondersteuning
  • 24/7 (contact met medewerker)

Beschikbaar in deze landen

Canada, Duitsland, Oostenrijk, Verenigde Staten

Talen

Engels

prijzen van Salesforce Commerce Cloud

Beginprijs:

Niet door leverancier verstrekt
  • Geen gratis versie

Salesforce Commerce Cloud heeft geen gratis versie.

Over de leverancier

  • Salesforce
  • Gevestigd in San Francisco, VS
  • Opgericht in 2003
  • Telefonische ondersteuning
  • 24/7 (contact met medewerker)

Beschikbaar in deze landen

Canada, Duitsland, Oostenrijk, Verenigde Staten

Talen

Engels

Video's en afbeeldingen van Salesforce Commerce Cloud

Salesforce Commerce Cloud Software - 1
Salesforce Commerce Cloud Software - 2
Salesforce Commerce Cloud Software - 3
Salesforce Commerce Cloud Software - 4
Salesforce Commerce Cloud Software - 5
Nog 6 andere bekijken
Salesforce Commerce Cloud-video
Salesforce Commerce Cloud Software - 1
Salesforce Commerce Cloud Software - 2
Salesforce Commerce Cloud Software - 3
Salesforce Commerce Cloud Software - 4
Salesforce Commerce Cloud Software - 5

Functies van Salesforce Commerce Cloud

  • API
  • Backorderbeheer
  • Beheer van productgegevens
  • Bestellingen bijhouden
  • CRM
  • Catalogiseren/categoriseren
  • Contactendatabase
  • E-mailmarketing
  • Elektronische betalingen
  • Gegevensbeveiliging
  • Inkooporderbeheer
  • Integraties van derden
  • Inventarisatie
  • Kanaalbeheer
  • Klantenaccounts
  • Kosten bijhouden
  • Leveranciersbeheer
  • Marketing via meerdere kanalen
  • Marktplaatsintegratie
  • Mobiele toegang
  • Nabestellingbeheer
  • Orderbeheer
  • Orderinvoer
  • Orders afhandelen
  • Productidentificatie
  • Prognose
  • Rapportage en analyse
  • Retourbeheer
  • SEO-beheer
  • Terugkerende orders
  • Vervoersbeheer
  • Voorraadauditing
  • Voorraadbeheer
  • Voorraadoptimalisatie
  • Waarschuwingen/Meldingen
  • Websitebeheer
  • Winkelwagen
  • Zoeken/filteren
  • eCommerce-beheer

Alternatieven voor Salesforce Commerce Cloud

Bouw je eigen online store met Zoho Commerce. Profiteer van een professioneel ontworpen online store zonder het prijskaartje van een ontwerper.
De krachtige e-commerce-software is gebouwd voor online stores met een groot volume en complexe producten.
BigCommerce is een toonaangevend cloudgebaseerd e-commerceplatform voor zowel gevestigde als snelgroeiende bedrijven. Meer informatie over BigCommerce
Multichannel e-commercepakket waarmee detailhandelsbedrijven bestellingen, klanten, voorraden, verzending, catalogi en meer kunnen beheren.
Populairste marketingplatform voor het MKB! GRATIS marketingdemo
Shopify is een handelsplatform dat verkoop eenvoudig maakt voor iedereen – online, op een winkellocatie en alles daartussenin.
NetSuite is een cloudgebaseerd ERP dat je het inzicht en de controle geeft die je nodig hebt om slimme beslissingen te nemen en met vertrouwen te groeien. Meer informatie over NetSuite
Cin7 biedt voorraadbeheer en automatisering van bestellingen en productie tot het magazijn/3PL tot elk B2B-/B2C-verkoopkanaal dat je gebruikt.
Sana Commerce Cloud helps organizations delight clients, boost efficiency, and drive agility by making ERP & e-commerce work as one Meer informatie over Sana Commerce

Reviews over Salesforce Commerce Cloud

Gemiddelde score

In totaal
4,3 (12)
Gebruiksgemak
3,8 (12)
Klantenservice
4,3 (12)
Functies
4,4 (12)
Waar voor je geld
4,0 (12)

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
33%
4
67%
Leticia L.
Leticia L.
Acconut Manager in Brazilië
Geverifieerde LinkedIn-gebruiker
Telecommunicatie, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great software but complicated to handle

5,0 8 maanden geleden

Opmerkingen: It serves to give you all the company's numbers and it is possible to integrate them all into a single system, however, as there are several layers of software, you can't manage without an internally prepared team to provide you with the support that you need.

Pluspunten:

It has many features, is very detailed, and can help you in every part of the sales funnel. It has a good integration with other apps, but you need a team to make it happen faster.

Minpunten:

Because it is so detailed, it is sometimes difficult to have quick information in the palm of your hand, especially when providing dashboards and reports.

Christian C.
Digital Marketer in VS
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Recently Migrated From Magento To SFCC

4,0 3 jaar geleden

Opmerkingen: Great onboarding experience and great customer support. They really want to help your business succeed. Little quarks can be weird to transition but overall very happy.

Pluspunten:

I really like the features out of the box. Lots of options that usually would have to be custom developed by developers are included right away. The layout and ease of use are great. Love the marketing and Promo capabilities and Salesforce updates with new features a couple of times a year. Customer support and learning prior to launch is great. Salesforce wants you to succed.

Minpunten:

There are some small things that do need additional development to work the way you want. SFCC teaches you about these things like they're included but you need developers to add the code or style. ex. source code - gift with purchase (when selecting one of a choice of free products) There are also little nuances like case-sensitivity that gets annoying but I think that can come with any platform

Overwogen alternatieven: BigCommerce en Shopify

Redenen om voor Salesforce Commerce Cloud te kiezen: Needed an upgrade

Overgestapt van: Adobe Commerce

Geverifieerde reviewer
Marketing Manager in VS
Geverifieerde LinkedIn-gebruiker
Sportartikelen, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

B2C Commerce in Salesforce is an excellent option for an e-commerce operation

4,0 vorige maand Nieuw

Opmerkingen: All our company's sales and marketing efforts are made easier by utilizing the Commerce Cloud in conjunction with the Sales Cloud. Because of the size of our organization, being able to communicate with our audience is a huge benefit of using this platform. Using this tool, our team can track their progress and see where they stand on the goals, they've set for themselves.

Pluspunten:

My company's website utilizes Salesforce to keep track of all visitors and clients. We've been able to better manage our workflow and keep track of all the responsibilities we've delegated to others thanks to it. Keeping track of our clients and consumers on the same platform where we do all our other businesses is also a big plus for us. Having fewer browser tabs or tabs open at the same time can save time when working from home. Salesforce is far more user-friendly and efficient than any other platform I've tried. I haven't had the same level of anxiety about keeping track of our inventory and orders as I used to.

Minpunten:

People who work from home have had trouble with their internet connections because they need a fast one to get the most out of the software. As a result of unanticipated delays in reporting, our timelines have been disrupted. The single time this has occurred is extremely rare. To execute simple activities, there are too many functions. We commonly realize that a process is made more difficult by the presence of numerous features. (It's fair if my lack of technical knowledge is to blame for my desire for it to be a little less complicated).

Geverifieerde reviewer
ANALISTA PROGRAMMATORE in Italië
Geverifieerde LinkedIn-gebruiker
Detailhandel, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

good catalog system

4,0 2 jaar geleden

Opmerkingen: the overall experience is good, maybe it miss some functionality to integrate with external monitoring system

Pluspunten:

we are using it for all our catalog and it replace our custom system with an high improvement on our service

Minpunten:

some time since it is a saas, any change is a problem and became quite long. recently we had several issue with authentication

Geverifieerde reviewer
Digital Marketing Director in VS
Geverifieerde LinkedIn-gebruiker
Kleding en mode, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

This is a fantastic solution to run an online store

5,0 vorige maand Nieuw

Opmerkingen: A common requirement in the organizations where I've worked is the usage of more than one platform to maintain smooth communication between the front office staff, the inside sales team, and the back office. Three or more systems may be required, but Salesforce integrates them all.

Pluspunten:

Salesforce Commerce Cloud is a wonderful alternative if you require support with a complicated setting. Using social media to engage with customers may be highly advantageous to a business. Packages can also be split up into multiple locations on the platform. It's possible to buy almost anything on the internet with the help of the Salesforce Commerce Cloud. Everything you need is included, and it works smoothly with Salesforce CRM. Finally, it can be put to good use. Even though it's a little more expensive than other options, we think it's worth it.

Minpunten:

It would be wonderful if they could merge seamlessly with a more user-friendly design. At first, it's hard to tell what's going on because of the variety of faces. When the time comes, everything will be better and easier to handle. As a sales and customer service tool, it's a challenge. With so many choices and so little direction, it may be overwhelming. You'll need a solid team of programmers to get the table, data, and system working for your business.