--- description: Ontdek de plus- en minpunten van Salesforce Commerce Cloud en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Commerce Cloud - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Software voor B2B e-commerce platforms](/directory/31821/b2b-ecommerce-platform/software) > [Salesforce Commerce Cloud](/software/180822/salesforce-commerce-cloud) # Salesforce Commerce Cloud Canonical: https://www.capterra.nl/software/180822/salesforce-commerce-cloud Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.capterra.nl/software/180822/salesforce-commerce-cloud?page=2) > Converteer meer klanten en laat je merk sneller groeien met Commerce Cloud, het toonaangevende e-commerceplatform. > > Oordeel: score van **4.6/5** door 99 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Salesforce Commerce Cloud? Het platform helpt klanten van elke omvang te groeien. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 99 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.3/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Salesforce - **Locatie**: San Francisco, VS - **Opgericht**: 2003 ## Commerciële context - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Engels - **Beschikbare landen**: België, Canada, Denemarken, Duitsland, Finland, Frankrijk, Ierland, Israël, Italië, Nederland, Noorwegen, Oostenrijk, Portugal, Saoedi-Arabië, Spanje, Verenigd Koninkrijk, Verenigde Arabische Emiraten, Verenigde Staten, Zuid-Afrika, Zweden en 1 meer ## Functies - API - Bestellingen bijhouden - CRM - Catalog Management - E-mailmarketing - Gegevensbeveiliging - Inkooporderbeheer - Inventarisatie - Kanaalbeheer - Klantenbeheer - Kosten bijhouden - Leveranciersbeheer - Leveringsbeheer - Magazijnbeheer - Marketing via meerdere kanalen - Marktplaatsintegratie - Mobiele toegang - Multilocatie - Nabestellen - Nabestellingbeheer - Orderbeheer - Orders afhandelen - Prognose - Promotiebeheer - Rapportage en analyse - Real-Time Data - Retourbeheer - Reviewbeheer - SEO-beheer - Third-Party Integrations - Vervoersbeheer - Voorraad bijhouden - Voorraadbeheer - Voorraadoptimalisatie - Waarschuwingen/Meldingen - Websitebeheer - Winkelwagen - eCommerce-beheer ## Integraties (100 in totaal) - AddressTools - Adyen - Akeneo Product Cloud - Annex Cloud Loyalty Experience Platform - Antavo - AppOmni - Artifi - Aspire - Astonous Ship - Avalara - BILDIT - Bazaarvoice - Blackthorn Payments - Blue Canvas - BlueSnap ... en 85 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) ## Categorie - [Software voor B2B e-commerce platforms](https://www.capterra.nl/directory/31821/b2b-ecommerce-platform/software) ## Gerelateerde categorieën - [Software voor B2B e-commerce platforms](https://www.capterra.nl/directory/31821/b2b-ecommerce-platform/software) - [Webshop software](https://www.capterra.nl/directory/3/ecommerce/software) - [Order management systemen](https://www.capterra.nl/directory/30225/order-management/software) - [Multi-channel e-commerce software](https://www.capterra.nl/directory/31281/multi-channel-ecommerce/software) - [Voorraadbeheer software](https://www.capterra.nl/directory/30006/inventory-management/software) ## Alternatieven 1. [Shopify](https://www.capterra.nl/software/83891/shopify) — 4.5/5 (6676 reviews) 2. [WooCommerce](https://www.capterra.nl/software/187800/woocommerce) — 4.5/5 (1042 reviews) 3. [Wix](https://www.capterra.nl/software/169007/wix) — 4.4/5 (10628 reviews) 4. [NetSuite](https://www.capterra.nl/software/135757/netsuite) — 4.2/5 (2007 reviews) 5. [Odoo](https://www.capterra.nl/software/135618/odoo) — 4.2/5 (1299 reviews) ## Reviews ### "Salesforce" — 5.0/5 > **Murali** | *31 oktober 2024* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: The way it meets all the functionalities of RACI model and following up has made it easier with Clients/Customers. It also helps in finding all relevant information at one place > > **Minpunten**: Well, it takes a bit more effort to get everyone aligned to start using it because of its vast features > > I am very satisfied that it checks all the boxes that is needed ----- ### "Best CRM and Commerce portal in existence\!" — 5.0/5 > **AJ** | *22 januari 2026* | Levensmiddelen- en drankenindustrie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The versatility Salesforce has is unparalleled. There is so much customization available, that it really does take a special level of support. It is a beast when it comes to customer facing portals, inventory management, website management, and helpdesk support. On top of that, creating ordering platforms with a high level of security, makes this tool far superior. > > **Minpunten**: Sometimes it can get overwhelming with how much capability Salesforce has. Thankfully, to combat that, there is an extensive network of support available. > > I have been an active admin for over 10 years and learn new things every day. The community is incredibly supportive. 9 times out of 10, there is a solutions to a problem you are looking for\! ----- ### "Salesforce takes some time to get used to, but I think it's a good way to keep things organized\!" — 4.0/5 > **Geverifieerde reviewer** | *29 oktober 2025* | Gezondheid, wellness en fitness | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: I'm using it currently and I like that I can see all of the new clients in one place. It's nice that I can email and see information for my clients all in one place as well. > > **Minpunten**: There are a lot of buttons to do one thing - lots of clicking involved with everything\! I also am still getting used to the names of everything. Opportunities are new clients for me and cases are emails. > > It's been okay. It's fairly new to me, but I feel like I'm getting in a good rhythm and getting used to how things are set up\! ----- ### "Is the price point worth it?" — 3.0/5 > **Brianna** | *18 oktober 2025* | Burgerlijke en maatschappelijke organisatie | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Salesforce has helped tremendously with Sales Management, because before Salesforce, we were using a Google spreadsheet that took a lot of time and effort to manage. When we made the switch to Salesforce, we were better able to track leads and revenue through customer profiles, and we've seen the different already. > > **Minpunten**: Salesforce customer support is terrible. When we signed up for a new plan with Salesforce, they completely botched the set up process, not completing any of the steps that we asked for multiple times before we signed our contracts. I've had good experience with Salesforce customer support before, but every new experience seems to be worse and worse. On top of that, this platform is hard to learn and has quite the learning curve. They ask for more money to help guide you but after quite some time, my team and I got the hang of it. ----- ### "Elevated Customer Experience" — 5.0/5 > **Brenda** | *28 februari 2025* | Bouw | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The AI that powers much of the customer automated experience is seamless. It's superior to foreign person-to-person contact - feels less stilted and more intuitive. > > **Minpunten**: Because it is cloud based, lack of signal in some areas can be problematic. > > Overall, the experience is great for handling all the minute customer interactions that can be extremely time-consuming. ----- Pagina: 1 / 5\ Volgende: [Volgende pagina](https://www.capterra.nl/software/180822/salesforce-commerce-cloud?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/180822/salesforce-commerce-cloud) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Gestructureerde gegevens