Power Diary
Wat is Power Diary?
Power Diary is de online praktijkbeheersoftware die wordt vertrouwd door meer dan 26.000 profesionals. Het omvat agendabeheer, afspraakherinneringen (via sms en e-mail), sjablonen voor behandelingsnotities, klantfacturering, online boekingen, 2-weg sms-chat en nog veel meer.
Klanten variëren van individuele artsen tot grote praktijken met meerdere locaties en bestaan meestal uit fysiotherapeuten, psychologen, logopedisten, podologen, massagetherapeuten, natuurgeneeskundigen, osteopaten, chiropractoren of counselors en dergelijke.
Wie gebruikt Power Diary?
Zelfstandige professionals tot grote praktijken met meerdere locaties, waaronder fysiotherapeuten, psychologen, logopedisten, podologen, massagetherapeuten, chiropractoren en andere gezondheidsspecialisten.
Twijfels over Power Diary?
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Power Diary
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Reviews over Power Diary
Jeanette
Overwogen alternatieven:
Power Diary Is An Amazing Comprehensive EMR
Opmerkingen: Power Diary solves multiple problems for me by offering an All-In-One type EMR platform that allows me to document, track my invoices, communicate with clients, manage my schedule, and pay attention to my reports.
Pluspunten:
Power Diary offers LOTS for features: built-in CRM for email & SMS marketing, appointment reminders, and client correspondence; HIPAA compliant EMR for SOAP notes; customizable templates for SOAP notes and intake/consent forms; the flexibility to create your own SOAP notes and forms; automatic invoices generated when appointments are created; easy scheduling in-person & online through a client portal; capability of clients to pay in advance when they schedule online; Stripe integration with payment processing; reporting for KPIs to understand practice management; ability to create session packages; ability to create 1-on-1 sessions or group classes
Minpunten:
1-way sync with Google calendar - 2-way sync would be much better so that the calendars could fully communicate
Reactie Power Diary
9 maanden geleden
Thank you for taking the time to review Power Diary. We're thrilled that you're finding the system to be user-friendly and affordable! Thanks again! -Heather
Simone
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Review
Opmerkingen: Overall Power Diary is meeting the needs of our business however we have had to make a large number of changes to our processes and way of working with our clients to accommodate Power Diary. There are a number of functionalities that we would like to see.
Pluspunten:
- Visually appealing - Ability to produce multiple reports - Simple and easy to use calendar and client set up - Client online booking portal - Medicare processing - Data consistancy
Minpunten:
- Limited functions available on the calendar - cannot view single day of the week for multiple weeks - Unable to limit who access notes and profile information - anyone with can access client notes and view client profiles regardless if the client is allocated to them or not - Unable to create an overall number of sessions used in a session pack per year - this is still tracked manually
Louisa
Great practitioner software
Opmerkingen: I have found the support to be excellent and response time is reassuring and lets me feel confident that there is always someone there to help.
Pluspunten:
The usability and options from a therapist/admin perspective are faultless.Power Diary makes the admin side of my business a dream, the customer service is quick, friendly and always professional which and allows me to focus on what I do best, hands on therapy. Multiple options available for notes, forms, files, templates, uploads, emails etcSimple and concise invoices.Without Power Diary, moving to a paper free clinic would have been a lot tougher. Thanks!
Minpunten:
The client portal interface and options.The lack of individual control over the client portal to allow my use of branding to follow through into the booking system.The lack of an option for clients to automatically add to their chosen diary.
John
Not too bad, with potential
Opmerkingen:
Overall it isn't too bad, Notes are quite good. And staff are good.
However, it does remain a very restrictive platform with multiple irritating imperfections. They are keen to listen and let you know they are making changes, but the role out is extremely slow and slightly disappointing following the long wait. They have the potential to be very good if they implemented the changes they say they would do, but sometimes get they feel they are complacent with their product.
Pluspunten:
Support is good in that staff to try their best to help quickly with the availability they have. Have some good features e.g notes. It can be a cheaper option if you avoid using SMS. (This is where they make up the difference.)
Minpunten:
They take a very long time to implement changes, yet they can implement changes fast if need to such as adding telehealth during COVID 19 in a week (if they didn't they would have lost business). They discussed intake forms since I started a year ago (and has been a popular demand by many users) and still just talk of it happening, yet keep you hooked by saying coming in a few months. They make their money on SMS so be careful , never known SMS to be so expensive. They recently did a user interface facelift with new features. It is still quite dated compared to competitors and you're restricted to what you can do. They could do with a graphics designer or ergonomic designer on their team.
Reactie Power Diary
3 jaar geleden
Thanks John. The Online Forms have taken longer than initially anticipated, but I can assure you it has nothing to do with complacency - in fact quite the opposite. Our online forms are built on our Client Portal platform. During dev we identified there were some emerging limitations with the technology we had been using for the Client Portal. We decided that instead of building another feature on top of it, we should instead rebuild the Client Portal first using more flexibility technology, and then build the Online Forms using that. It's a 'get the foundations right first' type decision. Whilst not glamorous, this approach has ongoing, long-term benefits for all our users. The Client Portal has now been rebuilt and released, and the Online Forms function is in final stages of pre-Beta testing. Re SMS: these are middle-range for pricing. We use an enterprise-grade gateway that is very reliable. There are some cheaper, less reliable providers but we will never use them.
Rebecca
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Highly recommend
Opmerkingen: It’s been excellent.
Pluspunten:
I love the scheduling, records section, customisable forms, invoicing, simplicity of Medicare, client portal, everything.
Minpunten:
I really need electronic prescribing to be incorporated.
Reactie Power Diary
2 maanden geleden
Thank you so much for the great review and your feedback. We appreciate it! Please submit your request for an electronic prescribing feature via this feedback form. There are a couple of questions that will help us to understand what you're looking for: https://powerdiary.typeform.com/to/LByeS1R1 Thanks again! -Heather
