Wie gebruikt deze software?

Call Centers that sell Service Contracts and Warranties.

Gemiddelde scores

8 beoordelingen
  • In totaal 5 / 5
  • Gebruiksgemak 5 / 5
  • Klantenservice 5 / 5
  • Functies 5 / 5
  • Waar voor je geld 5 / 5

Productgegevens

  • Gratis versie Nee
  • Gratis proefversie Ja
  • Implementatie Cloud, SaaS, Web
    Mobiel - iOS native
    Mobiel - Android native
  • Training Persoonlijk
    Live online
    Webinars
  • Ondersteuning Kantooruren

Leveranciergegevens

  • Inline Data Systems
  • http://inlinecrm.com
  • Opgericht in 2011

Over Inline CRM

Used exclusively for vehicle service contract sales fulfullment, Inline Data Systems is a B2B company that specializes in deep data insight, key integrations, and a multi-tier marketing platform. We use Inline CRM for Vehicle Service Ccontract sales to provide a powerful tool that provides a complete view of marketing efforts and customer interactions across your organization. We give you the information and insights you need to turn your call center into a profit center

Functies van Inline CRM

  • Documenten opslaan
  • E-mailmarketing
  • Integratie van marketingautomatisering
  • Integratie van sociale media
  • Interne chatintegratie
  • Kalender-/herinneringssysteem
  • Leadscoring
  • Mobiele toegang
  • Offertes en voorstellen
  • Segmentering
  • Taakbeheer
  • Territoriumbeheer
  • Analyse van klantenservices
  • Catalogiseren / categoriseren
  • Controle van antwoorden via e-mail
  • Kennisbeheer
  • Klantenondersteuning bijhouden
  • Live chatten
  • Prestatiemeetwaarden
  • Zelfserviceportal
  • Zoeken

Aanbevolen producten

De nuttigste reviews van Inline CRM

CAPS Highly Recommends Inline!

Beoordeeld op 29-5-2019
Brianna P.
Admin
Automotive, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Inline is always so quick to solve any problems our company may experience. They are patient and extremely knowledgable about our industry. The support team makes you feel like you are their most important client, even if your issue may be minor.

Pluspunten: This software is extremely user friendly and provides all the necessary tools to run a successful business. Time clock features, in depth reports, payroll calculations, as well as marketing reports are all easily accessible and very detailed. Claim information added to customer file is very helpful for all representatives.

Minpunten: We have no cons with Inline. We love everything about the software. Any issues we have the support team handled in minutes!

Antwoord van de leverancier

van Inline Data Systems op 10-6-2019

We are very appreciative of you and your team! You guys are great to work with!

Exceptional Software and service

Beoordeeld op 22-5-2019
Misty M.
Operations Manager
Verzekeringen, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: True Auto has been a client of Inline’s for almost 8 years and we could not be happier with their service. The knowledge and ability that representative and his staff provide are exceptional!

Pluspunten: User friendly robust system that is customized to our specifications. Multiple reporting options, payroll features and integration options.

Minpunten: Any small issues we have experienced were on our end and Inline’s support team quickly helped us resolve them.

Antwoord van de leverancier

van Inline Data Systems op 29-5-2019

Thank you Misty! The feeling is mutual! We appreciate having True Auto as a client!

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