Hotel Effectiveness

Hotel Effectiveness

door Hotel Effectiveness Solutions

Wie gebruikt Hotel Effectiveness?

Hotel Effectiveness ondersteunt hoteleigenaren, exploitanten, beheermaatschappijen en vastgoedbeleggers in de VS en Canada. Onafhankelijke merkeigen resorts en boetiekhotels verlagen hun arbeidskosten.

Wat is Hotel Effectiveness?

De arbeidskosten van hotels stijgen vijf keer sneller dan de inkomsten, en daardoor krimpen de winstmarges. Hotel Effectiveness verlaagt de arbeidskosten met 5-15% door personeelsplannen en -roosters perfect af te stemmen op de bedrijfsbehoeften. Met juist afgestemde arbeidskosten kunnen hoteleigenaren en -beheerders de overtollige kosten elimineren die worden veroorzaakt door overbezetting, overuren en overmatig gebruik van contractarbeid. Dit bekroonde arbeidsbeheersysteem integreert met tijd- en aanwezigheidsregistratie, salarisadministratie, BI en PMS.

Hotel Effectiveness - Details

Hotel Effectiveness Solutions

http://hoteleffectiveness.com/

Opgericht in 2008

Hotel Effectiveness - Prijsoverzicht

Hotel Effectiveness heeft geen gratis versie en biedt geen gratis proefperiode. Hotel Effectiveness betaalde versie vanaf US$ 99,00/maand.

Beginprijs

US$ 99,00/maand

Gratis versie

Nee

Gratis proef

Nee

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Mobiel - Android native

Training

Persoonlijk

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van Hotel Effectiveness

Aanwezigheidsregistratie software
FMLA bijhouden
Kalenderbeheer
Overurenberekening
Personeelsplanning
Rapportage en analyse
Tijd bijhouden
Zelfserviceportal
Geautomatiseerde planning
Geplande distributie
Messaging
Mobiele toegang
Online tijdklok
Payrollbeheer
Rapportage en analyse
Resourcebeheer
Wisselen van dienst
Biometrische herkenning
Messaging
Mobiele toegang
Online ponskaart
Payrollbeheer
Ponskaart
Rapportage en analyse
Roosterbeheer
Vakantie en verlof bijhouden
Werknemers bijhouden
Werkstations bijhouden
Ziekteverlof bijhouden
Beheer van onderaannemers
Budgettering/prognoses
Levenscyclusbeheer van personeel
Personeelsplanning
Prestatiemeetwaarden
Tijd- en aanwezigheidsbeheer
Vaardigheden bijhouden
Variabele werkkrachten
Werkprognoses
Wervingsbeheer

Reviews van Hotel Effectiveness

5 van 142 reviews worden weergegeven

In totaal
4,8/5
Gebruiksgemak
4,8/5
Klantenservice
4,7/5
Functies
4,6/5
Waar voor je geld
4,8/5
Rachael B.
Regional Director of Operations
Horeca, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 6-5-2019

"Integration and Ease of Use"

Opmerkingen: Hotel Effectiveness should be called Hotel Efficiency as the information we input from the Night Audit Entry to the Scheduler, to the Gameday to the 5 minute Daily Labor Check In keep our managers from manually calculating minutes and allows them time to do other tasks. Companies who are not using this software are really missing the boat and causing unnecessary work in a world where CPOR rules the day. We have this software integrated with our proprietary back office software and it is amazing to see everything in one place, for someone like me who is over 11 properties. We have recommended this to other hotel ownership groups and will continue to do so.

Pluspunten: Hotel Effectiveness is able to integrate with a variety of software; this has allowed my company to seamlessly view labor without having to log in to a time clock server and run reports. We are able to train our team members from Night Audit to General Managers in one day on how to navigate the system. Labor monitoring a simple RED/GREEN System (truly does not get any easier than that). The training provided on-line is an added benefit to those who may want to get to know the system further. We use the entire suite and have had no issues when we onboard new properties/ team members to our company.

Minpunten: If I had to pick one item it's the salaried team members (who clock in and out) auto flow against the labor plans. We called support and were shown a work around.

Antwoord van de leverancier

van Hotel Effectiveness Solutions op 9-5-2019

We love seeing comments from a great customer like you! Thank you for taking the time to write a review. Your opinions help make Hotel Effectiveness even better.

  • Bron van de reviewer 
  • Beoordeeld op 6-5-2019
Josh H.
Bench General Manager
Horeca, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 12-11-2019

"Hotel Effectiveness"

Opmerkingen: I love Hotel Effectiveness. I have been using it for years with two different hotel management companies. It is a high quality tool for our hotels.

Pluspunten: Hotel Effectiveness is a great labor tracking tool. It makes daily review of hotel labor quick and easy. I love the myriad reports you can generate to break down the labor numbers.

Minpunten: I wish there was more functionality for myhotelteam.com. They should be able to switch shifts and more on the site. It should have its own app too.

Antwoord van de leverancier

van Hotel Effectiveness Solutions op 14-11-2019

Thank you for the review! Good news for you - the MyHotetTeam mobile app is going to be live in the App Stores (iOS and Android) in a few days! It includes some enhanced functionality, and over the next several months we will be implementing a number of major improvements to the service. We look forward to sustaining your happiness with our services and to working with your hotels!

  • Bron van de reviewer 
  • Beoordeeld op 12-11-2019
Lorenzo R.
housekeeping manager
Horeca, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    2/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    2/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    3/10
  • Bron van de reviewer 
  • Beoordeeld op 10-5-2019

"not intended for stay over properties "

Opmerkingen: I never liked due the property lay outs and occupancy neither the fact of extended stay properties and the fact of no getting reports easy to read for a supervisor as far as the ones for Hilton.
I have worked on 2 different properties and honestly never used since it never worked out for my properties.

Pluspunten: easy to upload and saving time
I don't really have much that I could like

Minpunten: I don't like that is hard to give the same amount of rooms even when I have done all the things possible to do so,
A property like this is hard to have someone do 11 check outs plus stay overs
or having someone do 30 + stay overs due the amount of people per room and long stay guest
I believe the system set up would work great for a non extended stay properties

Antwoord van de leverancier

van Hotel Effectiveness Solutions op 14-5-2019

Dear Mr. Ramirez,
We serve over 400 extended stay hotels today and are definitely able to support your needs. Please reach out to our support team so we can review your configuration and set up your property so that you have the controls you are seeking. Thank you for the feedback and for being our customer.

  • Bron van de reviewer 
  • Beoordeeld op 10-5-2019
Shirley R.
Area Director of Human Resources
Horeca, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 10-9-2019

"Excellent overall time keeping system!"

Opmerkingen: Labor usage and management; better tool to review overtime/approaching overtime; scheduling functionality and time keeping are very user friendly and intuitive.

Pluspunten: What I like most about Hotel Effectiveness is the ease of use; user friendly, reporting and scheduling capabilities are very useful and efficient.

Minpunten: There really are not any cons for me when using this software. If I have to mention something, it would be that when you do need to speak with someone from customer support, you need to email them versus having the ability to reach a live person directly; which can create some lag time. However, the service provided is excellent.

Antwoord van de leverancier

van Hotel Effectiveness Solutions op 3-10-2019

We love seeing comments from a great customer like you! Thank you for taking the time to write a review. Your opinions help make Hotel Effectiveness even better.

  • Bron van de reviewer 
  • Beoordeeld op 10-9-2019
Timothy C.
Hotel Manager
Horeca, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 7-11-2019

"All-around strong product, saves management time"

Opmerkingen: The main benefit for Hotel Effectiveness has been increased control over labor costs. This product, for at least 80% of users (with 50+ employees), would probably pay for itself. When combined with a production schedule, we are able to see which employees are falling short of expectations, meeting expectations, or exceeding expectations, with hard data.

Pluspunten: Ease of use - simply go to the website and check employee hours, potential for overtime, and missed "punches". Particularly for the housekeeping department, days won't end at an exact time, so being able to monitor in real-time employee hours helps with middle of the week adjustments to maintain high labor efficiencies.

Minpunten: My only complaint with Hotel Effectiveness would be it's "export" capabilities. A user is required to go through a reports tab, rather than the daily labor check-in, to have a spreadsheet that can then be converted to excel. Lot's of other managers at the resort are either forget how to do this (since it is not frequently done by all department heads), or never learned in the first place.

  • Bron van de reviewer 
  • Beoordeeld op 7-11-2019