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Hotel Effectiveness
Wat is Hotel Effectiveness?
De arbeidskosten van hotels stijgen vijf keer sneller dan de inkomsten, en daardoor krimpen de winstmarges. Hotel Effectiveness verlaagt de arbeidskosten met 5-15% door personeelsplannen en -roosters perfect af te stemmen op de bedrijfsbehoeften. Met juist afgestemde arbeidskosten kunnen hoteleigenaren en -beheerders de overtollige kosten elimineren die worden veroorzaakt door overbezetting, overuren en overmatig gebruik van contractarbeid. Dit bekroonde arbeidsbeheersysteem integreert met tijd- en aanwezigheidsregistratie, salarisadministratie, BI en PMS.
Wie gebruikt Hotel Effectiveness?
Hotel Effectiveness ondersteunt hoteleigenaren, exploitanten, beheermaatschappijen en vastgoedbeleggers in de VS en Canada. Onafhankelijke merkeigen resorts en boetiekhotels verlagen hun arbeidskosten.
Twijfels over Hotel Effectiveness?
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Hotel Effectiveness
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Reviews over Hotel Effectiveness
Ease, Understanding and Organization
Opmerkingen: Tracking labor is the most effective part of the program. You can easily see where you may be over or under staffed on specific days.
Pluspunten:
HE is the BEST way to organize your scheduling and makes it easier to track your labor and labor standards.
Minpunten:
I don't see many Cons regarding HE. The system works Great once all of the information is inputted. It takes a little work to get used to the system once you do it's a breeze. With the ups and downs of the hotel business you have to keep an eye on the fluctuation of business needs.
Reactie Hotel Effectiveness Solutions
6 jaar geleden
Thank you for using Hotel Effectiveness and giving us an awesome rating. Great customers like you keep us striving to be the best.
My opinion on the hotel services
Opmerkingen: A wonderful experience, I am thinking of going back to the hotel again
Pluspunten:
Nice reception, reasonable prices and multiplicity of services
Minpunten:
I don't know specific negatives Perhaps if they tried hard to provide more comfort to the visitors
Perfect for Hotels if you have time...
Opmerkingen: Used to use it often but now we use internal data to get our statistics.
Pluspunten:
Rich features that take into account the many different ways labor is tracked for the hospitality industry. Daily emails for reporting is a nice plus. Great time tracking ability.
Minpunten:
Software is too cumbersome and unruly. You need to create easier workflows to make changes within a hotel. No single screen gives you a snapshot of how labor is setup. You have to go to too many different parts of the software to setup employees and how they are tracked.
Reactie Hotel Effectiveness Solutions
6 jaar geleden
Thank you for using Hotel Effectiveness. Great customers like you keep us striving to be the best.
Hotel Effectivness makes labor management easy!
Opmerkingen: It is significantly easier to manage labor, labor costs, and problomatic employees. It is also an easy way to offer praise to employees that and finishing quickly. I can see the issues on the computer and then further investigate or have a one-on-one to see why somebody is struggling to make a very reasonable time. This answers a lot of questions that we could never answer at a previous hotel.
Pluspunten:
I use this to track housekeepers daily time as well as productivity. In the morning I enter their assigned rooms to clean and can see an expected end time which helps monitor productivity during the day. I can plan my day out better when I know how long it will take to finish at the max. I can also see customized times for special cleaning projects and factor that in, in the morning. In the afternoon I fill out another option which is their actual cleans, the work that was completed. This assists in making sure every room sold the night before was either cleaned or serviced. This aligns with our time clock machine so the next day I can track how quickly or how slowly each housekeeper worked. I can see if they finished an hour ahead of time or if they milked the clock and stayed longer than it would take to do the amount of work they actually completed. I am also able to see the budgeted hours for that day or week as well as each employee (as well as department) average time per room. There is another formula built in for supervisors, managers, laundry, etc. All of the people whos jobs cannot be seen on paper but more so their efforts and time on the clock. It is very easy to follow and fill out each day. I also have a daily check in where I review the prior day and can add notes about why we were over or under in hours so that my manager and even the owners can see the trends.
Minpunten:
There are really no downsides to the software IF you are trained on all of the options. When I first began I was taught on the fly by somebody who did not understand it too well. I was only using about 15% of the capabilities the website has to offer. Once an upper manager came in to train me on it I caught on within an hour and was able to maximize my experience.
Reactie Hotel Effectiveness Solutions
6 jaar geleden
Thank you for taking the time to send us a favorable review! Your comments are appreciated and lets us know we are making Hotel Effectiveness a better place for our users.
Hotel Effectiveness Review
Opmerkingen: Overall pretty good.
Pluspunten:
Overall, the system is fairly simple to use. I love the "assume user" feature as this has helped troubleshoot user questions. I have not had to use technical support, which is always a good thing. They layout is fairly simple.
Minpunten:
In time and attendance, it would be beneficial to be able to search an employee instead of having to select from a long list. I use the control F function to locate the employees, but it would be easier if the system allowed for it. The system seems to work most effectively with Chrome (which I love), but Internet Explorer users have a difficult time using it. Customizable reports are a bit complex to build, this could be simpler.
Reactie Hotel Effectiveness Solutions
6 jaar geleden
Thank you for the thoughtful review! We are happy that you have found the tool easy to use, and if you ever need any advanced assistance, do not hesitate to ask. Employee Search is part of the core labor management system. You can find it in the Employee Explorer (look under the Employees menu). You are correct that employee search is not part of our current Time & Attendance functionality, but we will add this to our development list. Thank you for the suggestion! Our system works very well in the more recent versions of the major browser applications. For Internet Explorer, users should use IE 10.0 or later for full support - older versions are no longer supported by Microsoft and are not recommended for our users.
